Great service me
Pros: Dakota Watts called us the morning of our rental pick up to tell us they did not have our truck. I told him they need to get us 2 vehicles that would get us to Steamboat that would fit 8 with ski gear. He gave us 2 vans- instead of the car and truck we reserved and made arrangements to trade in van for truck at Steamboat. And then when our flight in Laramie was delayed on the return he made arrangements for truck drop off in Denver at no cost and we got home on time nothn
Great place to rent - Laramie WY
Pros: All the personnel were great. Both at Laramie, WY and Steamboat Springs, Co. Dakota in Laramie was just the best!
Had to take a train
Cons: I did not even get to rent the car. Was told that the car couldn't be picked up till 12pm, got there at 1pm and the sign said it closed at 12pm. This is after having to drive 2 hrs out of the mountains just to turn around and drive back
Pros: Price was what was predicted. The staff was very professional, but had to call them twice to get the final invoice.
Cons: Normally, the representative from Enterprise brings the car to the airport and paperwork is completed there. But due to a computer failure, we had to go to the Enterprise office. This added nearly an hour to the process.
Good car rental company
Pros: Easy pickup quick and friendly. Followed up on drop off very great to work with.
Cons: Because it was Christmas Eve a little confusing on drop off. They were closed at our drop off time. However we were able to leave the car and were not charged extra.