Cons: No where to park car on return- not enough spaces
Did not receive receipt at counter or via email ?
Feb 26 2016
Pros: The "premium" car was the best deal
Mar 7 2016
Pros: The price. They delivered to air Wilmington for me.
Apr 16 2016
Poor customer service
Cons: When I arrived for drop off, there was no one at the counter or lot to check me in. I waited 15 minutes and called the number on the business card. No answer
I then called customer service and go instructions on how to drop the keys.
Apr 27 2016
Pros: The ease of renting the car. Everyone was helpful, and the car was nice. Being able to drop off the car at my destination without a drop off fee was great. The agent that checked the car in was very nice and helpful.
Pros: Easy drop off. Easy pick up. We received a complimentary upgrade that we appreciated.
Cons: The truck we received as an upgrade was great except it did not have running boards. Next to impossible to get in and out of.
Oct 11 2016
Disappointed and felt pressured/taken advantage of
Cons: I was expecting to rent a car and when I got there they only had a pick up truck, Jeep and a Dodge Moreno. I felt The rental guys was trying to take advantage of me and pressure me into paying for a more expensive car even thought it wasn't my fault they didn't have the car I was expecting to drive. I was incredibly dissapointed in the serivce and more than likely will not rent from Thrifty again.