Recent Reviews
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- Neutral
- Negative
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2.0
Pros: At least they called just before I pulled in to tel me they didn’t have any vehicles available.
Cons: Have a vehicle available if you’re able to reserve one
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7.6
Pros: Super easy pickup
Cons: Car exterior was not clean which would have been ok if there was windshield wiper fluid, interior had paperwork from previous renter.
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7.6
Cons: It would be nice if they opened earlier. It was a hassle arranging the time to pick up the vehicle since they don’t open until 12:30.
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8.4
Good Experience in Mammoth
Pros: The Enterprise agent at the airport was very helpful. He was very attentive despite having a lot to do at one time. You are lucky to have him working for you.
Cons: The seat belt for the front passenger seat was not easy to engage or would not engage at times.
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4.4
Expensive
Pros: That I got a car last minute in an emergency
Cons: $380 for a 5 hour drive...for a pos Ford
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8.4
Pros: The agent at the desk was very helpful. He handled difficult situations well--two parties had no transportation due to misunderstandings on their part.
Cons: The gas policy--or lack of one. Because there were no papers exchanged, I didn't even think of the gas policy until I was on the road and noted the tank was below half full.
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6.4
Cons: Car had not been cleaned out when we picked it up-windshield full of bug splatters. Final cost charged was slightly higher than the estimate-there were no changes from the original estimate which they should have honored,
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10.0
Clean and east
Pros: Clean comfortable car. Easy checkout and check in. What more could you want.
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10.0
Very Helpful Staff
Pros: Enterprise Car Rental staff at both ends of my rental were very helpful in getting me into a car and checked in and then on my way quickly when I dropped off.
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8.8
Cons: the drop off fee in another city was high
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6.4
Cons: When we picked up the car and drove off we noticed that one of the tires was seriously under-inflated. When we returned the car (at 4pm), there was no one at the desk.
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2.0
Pros: Enterprise phoned me to notify me they had no available cars. My cat was broken down. I was stuck over night 250 miles from home. Thought I had a way home with this rental only to receive a disheartening phone call from a man named Cruz at the enterprise rental agency notifying me that the car which I had reserved is not available and there are no other vehicles available. This caused a huge inconvenience for my family and I.
review from
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10.0
Clean and east
Pros: Clean comfortable car. Easy checkout and check in. What more could you want.
review from
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10.0
Very Helpful Staff
Pros: Enterprise Car Rental staff at both ends of my rental were very helpful in getting me into a car and checked in and then on my way quickly when I dropped off.
review from
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8.8
Cons: the drop off fee in another city was high
review from
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7.6
Pros: Super easy pickup
Cons: Car exterior was not clean which would have been ok if there was windshield wiper fluid, interior had paperwork from previous renter.
review from
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7.6
Cons: It would be nice if they opened earlier. It was a hassle arranging the time to pick up the vehicle since they don’t open until 12:30.
review from
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8.4
Good Experience in Mammoth
Pros: The Enterprise agent at the airport was very helpful. He was very attentive despite having a lot to do at one time. You are lucky to have him working for you.
Cons: The seat belt for the front passenger seat was not easy to engage or would not engage at times.
review from
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8.4
Pros: The agent at the desk was very helpful. He handled difficult situations well--two parties had no transportation due to misunderstandings on their part.
Cons: The gas policy--or lack of one. Because there were no papers exchanged, I didn't even think of the gas policy until I was on the road and noted the tank was below half full.
review from
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2.0
Pros: At least they called just before I pulled in to tel me they didn’t have any vehicles available.
Cons: Have a vehicle available if you’re able to reserve one
review from
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4.4
Expensive
Pros: That I got a car last minute in an emergency
Cons: $380 for a 5 hour drive...for a pos Ford
review from
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6.4
Cons: Car had not been cleaned out when we picked it up-windshield full of bug splatters. Final cost charged was slightly higher than the estimate-there were no changes from the original estimate which they should have honored,
review from
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6.4
Cons: When we picked up the car and drove off we noticed that one of the tires was seriously under-inflated. When we returned the car (at 4pm), there was no one at the desk.
review from
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2.0
Pros: Enterprise phoned me to notify me they had no available cars. My cat was broken down. I was stuck over night 250 miles from home. Thought I had a way home with this rental only to receive a disheartening phone call from a man named Cruz at the enterprise rental agency notifying me that the car which I had reserved is not available and there are no other vehicles available. This caused a huge inconvenience for my family and I.
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