Cons: The reservation was made at the wrong Hertz - miles from Love Field where I was arriving on SW Airlines, and the cost wound up being $160 rather than the $80 estimate I had been quoted.
An awful experience.
Nov 1 2015
Pros: The car was fine.
Cons: We had to rent a car at the airport after our flight was cancelled. It cost a small fortune and we were given incorrect hours of operation and location for the drop off, so we spent two hours driving to return the car the next morning.. We were then given conflicting information from customer service about our charges.