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Fresno Airterminal Airport car rental reviews and directory
8.7 Excellent (112 reviews)
1 location in Fresno Airterminal Airport
Locations in Fresno Airterminal Airport
5175 East Clinton Way+1 844 827 2606
07:00 - 23:59
07:00 - 23:59
07:00 - 23:59
07:00 - 23:59
07:00 - 23:59
07:00 - 23:59
07:00 - 23:59
10.0 ExcellentJun 20 2022
2.0 MediocreApr 14 2022
There were surprise charges when I actually rented the car. I wanted a compact car but only an economy was available. With high gas prices, that caused additional costs I didn't expect. I pre-paid for gas soil I wouldn't have to worry about returning the car with gas. The charge on the final bill was more than the charge I was given on the contract.
10.0 ExcellentJul 27 2021
Friendly staff was flexible in getting us a vehicle that fit our needs. Extra cleaning to prevent spread of covid19 was evident. Easy access at the airport. Couldn't be happier.
6.0 GoodJun 5 2021
Pick up time at desk. Should all have been filled in.
10.0 ExcellentMay 17 2021
The vehicle worked perfectly for my family. We paid for a mid-size SUV and got a slight upgrade. The upgrade was comfortable and easy to use. First time using Alamo and it was a pretty seamless experience. Drop-off was fast.There was a line and a wait when we first got to the rental car counter. It seemed like all the counters were understaffed and I waited a good 30 minutes before I got the keys and left.
2.0 MediocreMar 21 2021
Alamo did not honor the agreed amount. They also did not have tha vehicle that was promised. Told me they gave me an up grade and then charged me for it. Your price 225.00 counter price 445.00. Never again!
10.0 ExcellentJan 5 2021
Everything was great!
4.0 OkayNov 29 2020
Ease of returnThey didn’t have record. Had to pay taxes twice.
9.6 ExcellentAug 4 2020
The rate was good, pick up was quick, the SUV was in good condition and the drop off was easy, expedient, and did not require me to go inside the building.The car smelled a little funky, but not a big deal because It was clean.
8.4 ExcellentJul 27 2020
Greatb carUnderstandable, due to coronavirus, but there were one or two poor souls dealing with weary travelers. They kept cool under pressure, to their credit. However, I blame management for placing them in this difficult position and for making all of us wait so long for our cars. Management needs to focus on how to work through this thing.
I wouldn't change anything. They had great service and really work with you. I would definitely rent from this location again.🙂
10.0 ExcellentJul 17 2022
Nick was amazing!
10.0 ExcellentApr 10 2022
easy pickup and drop off.
4.0 OkayMar 26 2021
Van was nice, smooth ride, an clean.Did not like the fact that I was using a credit card and had to have an additional $300 on hold on top of the cost of my rental.
10.0 ExcellentAug 15 2020
Pick up and drop off was very easy
10.0 ExcellentJun 29 2020
The wait in line at the Fresno airport was longer than it should be, but the person was caring, professional and efficient.The service rep was servicing three different companies at one counter. The other two companies had their systems down and was taking too much time to process them. Avis, Hertz, had no waiting, but our line was very long and slow.
10.0 ExcellentDec 1 2019
Staff friendly, drop off was very easy
7.2 GoodDec 1 2019
It was cleanVisalia ENTERPRISE location. The 12 passenger van reserved over the phone was NOT available upon arrival. Offered a 15 passenger farm-labor like van with no head-rests for a 26h trip to Texas. Finally settled for a 15 seater with no room for luggage and a 20% discount (took me 1.5h). How could a reservation be made with no vehicle in stock? Three other 12 seaters were booked for someone else in 3 days, but I would be left hanging today. Must have been more important or corporate customer...
8.4 ExcellentJul 3 2019
Pick up was easy and very friendly.drop off was short handed and still don't have receipt
Awesome customer service at the Fresno air terminal! Good stuff
10.0 ExcellentAug 31 2022
2.0 MediocreAug 30 2022
The car had a broken gas gauge. Jumped from quarter tank, to three quarters tank, then to empty. Ran out of gas on the highway because of it. Staff did nothing about it.
10.0 ExcellentAug 8 2022
Friendly prompt service!
10.0 ExcellentJul 16 2022
Being old school and conservative, I do not give kudos easily, however my experience was great. Budget staff at FAT were very competent and amicable. Kudos to them.
8.0 ExcellentJun 13 2022
Car was enough and gas mileage good. Car was clean. The ride was ok. Front tires felt like they were vibrating. Never did get the phone to connect. The gas tank was not full and the contract said it was. When I got in the car, it said it had 379 miles left on tank. I filled it up and it had 417 miles left on the tank.
10.0 ExcellentMay 5 2022
10.0 ExcellentMay 4 2022
I had a really great experience with Budget. I was a little early for my pickup and they didn't bat an eye. I got what I needed with no fuss... turned it in with no fuss. It was a great and easy experience.
10.0 ExcellentJan 14 2022
Always have a good experience.
10.0 ExcellentJan 1 2022
The customer service was excellent and we drove the perfect car for our needs!
Terrible customer service. Rude and unprofessional comments. Done with Hertz forever.
8.0 ExcellentApr 1 2022
i arrived early and they wouldn't let me have my car until the scheduled time. they were more than happy to up charge me for a larger car that was available.
2.0 MediocreMar 16 2022
Refunded my money for mistakes on charging for cancelations
6.0 GoodDec 4 2021
The vehicle had shakes when the brakes were applied. I was to far away from where I rented the car to return it so I had to put up with it the whole trip. It was only a problem applying the brakes going down hill or applying the brakes for a quick stop. The car was not perfect but it served a purpose and safe trip.
10.0 ExcellentJun 12 2021
I was having a tough day and didn’t realize Hertz didn’t have a drop off at Santa Rosa airport. I had arrived just in time to drop my car off and catch my flight, when I realized I couldn’t find the Hertz drop off. John, the downtown Santa Rosa attendant, was incredibly nice and picked up my car from the airport. While I know this is a service Hertz sometimes provides, John went out of his way to help me at a stressful time. He made the whole process easier, and because of him I’ll be renting from Hertz again. Thanks, John!
6.8 GoodAug 2 2020
The bed of the truck was covered in some kind of tar which got on the things I picked up. Truck also was gut less and the change oil light came on which made us uncomfortable about whether we’d make it home. Service was excellent, truck was a disappointment
3.2 MediocreMay 25 2020
Added extra fees. Total went up 60$ fraud happenedHidden fees
10.0 ExcellentJun 6 2019
all was great
8.8 ExcellentFeb 26 2019
Drop off was very easy. Just had to drive straight into a line and leave the car. Done.At pickup, the parking spot for this truck was very small and the truck was boxed in. It was very difficult to get the truck out of the spot.
4.4 OkaySep 24 2018
Car was dirty and smelled of smokeEmployees were helpful and nice.Car was dirty. Smelled of smoke.
The car had great amenities and was fun to drive. However, the gas mileage was lower than most cars I've rented. VWs are probably not the best car to rent for that class as people are often looking for gas efficiency from a compact. Also, the car was rented to me with a very strong cannabis smoke smell, which we ultimately had to purchase our own car odor eliminators to combat during our time with the car. I expect Payless to enforce an additional cleaning fee to renters who return a car with any smoking/vaping odors. And then of course Payless must use that fee to take measures to actually remove the odor from the vehicle before renting it. Air it out, apply odor-removing treatments, etc.
10.0 ExcellentOct 23 2021
It was so simple. The prices was quick and efficient. I had great customer service. The car was perfect.
10.0 ExcellentJun 15 2021
The staff was great!The price.
10.0 ExcellentMay 24 2021
The car was amazingThey could of filled up the windshield washer fluid. It was completely empty
8.0 ExcellentApr 1 2021
Everything was great although I would avoid the Hyundai Kona had a battery charge issue But nothing to do with Payless.
5.2 OkaySep 29 2020
Easy check-inCar I reserved was not available. Was given a car in a lower category, and told I needed to contact Kayak to get a refund on the difference. Why couldn't they just refund me on the spot? And why wasn't a car I reserved available?
2.0 MediocreSep 8 2020
Nothing, they had no cars available for myself and other customers that showed up after meHave giving me a heads up that there was not going to be a car available for my needs.
4.0 OkayJul 12 2020
The woman who helped me check out my car first was very sweet.The cars were all extremely dirty. I even had to change cars twice because they had a strange animal pee smell and hair everywhere. Idk why these were considered to be good to rent out? Then I take a car and half way to my very short destination the car says to change the oil!! It started shaking. I was worried so I rented another while at my vacation spot. Was sad but whatever I guess. Just won’t be using the avis/Payless/budget rentals again..
10.0 ExcellentJul 9 2019
The staff person that assisted me was friendly and helpful. Great value. The drop off couldn't have been easier, a staff member was right there to receive the car and keys when I pulled in and the drop off is right at the Fresno/Yosemite airport.
10.0 ExcellentMay 19 2019
Staff was super helpful!If the headings for location of Payless vehicles could be more visible. Had a difficult time finding mine. Luckily there was an attendant out there:)
When I arrived to pick up car. There were no cars available and I was given the option to take a truck, cancel and see if another company had cars, or wait until cars come in.
2.0 MediocreMar 19 2022
Per your website, I should only pay $97. Dollar charged me another $156 on top of the $68 that I paid upfront. I won’t use your site again. I will rent straight from the rental place so I get the correct price.
10.0 ExcellentOct 28 2021
Although quite expensive in general. The overall service and vehicle were excellent
10.0 ExcellentOct 15 2021
Everything went smoothly
1.9 HorribleOct 3 2021
Poor customer service, extremely long wait time for pickup and drop off. Rude customer service
10.0 ExcellentAug 6 2021
Rented the Ford Escape titanium model it was fantastic had plenty of room for 5 and lots of luggage room which I was worried about Great rental
5.9 OkayJul 9 2021
Pickup was a little disappointing. After waiting in line for an hour and a half, I provided my reservation information, only to have them tell me that my reserved vehicle was not available. They told me they would call me when my vehicle was ready. 3 1/2 hours later I received a call that the vehicle was ready.
8.0 ExcellentJun 21 2021
Check in was easy, had a problem with the car. The car had over 50,000 miles, and the tires were had very little tread. Went back in and the customer service quickly put me in a newer car.
10.0 ExcellentJun 4 2021
RAV4 handled very well. Up steep hills and winding mountain roads, the car performed well with 4 passengers, luggage, and a wheelchair at times. Gas mileage was quite respectful.Explanation of breakdown of costs.
8.0 ExcellentMar 31 2021
Staff was super friendly even after late hours, quick check in and check out.The car stunk like cigarettes. I got a migraine immediately. After buying a car refresher it was better. Maybe clean it up a little for the next customer.
The car was not what i picked the trunk didn’t open awful
10.0 ExcellentMay 16 2022
Excellent customer service!!! Fast friendly and available! I can’t remember the staff member that helped us but she was sweet and kind!
7.9 GoodSep 6 2021
Avis itself was great. Employees at FAT were overwhelmed but still very efficient, courteous and professional. I learned to not rent a car at the airport unless it really is the right option. I saved a few dollars but not worth waiting around with all the air travelers.
7.9 GoodAug 28 2021
Would have liked option of vehicles.
2.0 MediocreAug 6 2020
8.0 ExcellentJan 6 2020
Drop off in LB was confusing until I actually figured out what to do.customer service in Fresno was lackluster.
2.0 MediocreOct 22 2019
If you guys actually explain that you may need an airplane ticket in order to get the the rental rate that was advertised
2.0 MediocreDec 4 2018
Horrible. A rip-off. A scam. Theft. Worst rental car experience of my life. Everyone I know will be made aware of how awful this company is
10.0 ExcellentOct 30 2017
Well-run, and friendly car rental service.Service was excellent. Friendly and helpful staff. This is a well-run outfit. Car was perfect.nothing
4.4 OkayOct 3 2017
Subpar customer serviceI liked the vehicle that was given. Big enough to for all my belongings.The agents at the pickup was not friendly. He had a dry personality. He did not great me and seemed preoccupied when I approached. The agent in Fresno wouldnt look up from his computer screen. The vehicle was a nice size but it was a bit dirty and had bald tires.
Great job. Cars available, came in, got the car and was on my way. No waiting! Best Experience, the way it should be.
6.0 GoodJul 31 2022
reserved a buick enclave or similar, ended up with a jeep compass. way smaller in size
10.0 ExcellentJul 3 2022
Marcus at the counter was great.
2.0 MediocreDec 2 2021
Too much hassle and unapproved upcharges. Terrible and unethical business
7.9 GoodSep 20 2021
Rental handled by Hertz personnel at airport and was easy and prompt. Also easy access and drop off at Fresno International airport.
1.9 HorribleAug 29 2021
We turned up at the airport to collect our car and Thrifty said they had no cars left for us. We ended up having to spend hundreds of dollars to find alternative transport for our holiday. Will not book with Thrifty again
3.9 MediocreJul 21 2021
Car rentals in general are out of whack right now
4.0 OkayFeb 13 2021
Staff was great, drop off easyIf the car didn’t smell like Cigarettes
2.0 MediocreAug 31 2020
Staff not friendly at all definitely needs better customer service attitude.
8.0 ExcellentAug 4 2020
The reservation process was easy. The SUV was clean, and pick up was fast and easy. The employees at the counter inside the airport were friendly and expedient. I did have to walk back inside the airport to the desk to return it, but other than that, the return process was smooth, quick, and friendly.The reservation and service was great, though the price was a bit steep. It was a last-minute reservation; however, so that is just how it is. I didn't like some of the features of the SUV. The high beams flickered on and off at will while we were navigating curvy mountain roads in the dark. I did NOT enjoy this. The suspension wasn't as smooth, nor the handling as tight as the Jeep Cherokee we rented the following weekend from a different company.
Overall experience was great. Difficult to contact a local customer service representative. There was a miscommunication on whether or not I had to wash the car prior to return, but we were given a $25 discount for inconvenience.
2.0 MediocreFeb 11 2021
I didn’t get to rent a car because they didn’t accept my same day online rental
10.0 ExcellentJul 5 2017
Luxury on all frontsThe Cadillac was loaded with nice features like cooled seats, apple play, and Electric seat adjustments. The price was about $50 less then the nearest compact car competitor offer.Nothing, it was a great value.
2.0 MediocreSep 26 2016
Absolutely no customer service!I got there and they wanted to charge me for the full amount plus deposit on my credit card and I didn't have room and they would not except my debit card without returning flight ticket stubs! I walked away and rented from AVIS and they were wonderful!! Will never try National Again!
Top tips for renting a car at Fresno Airterminal Airport
Are you looking for comfort and flexibility when exploring Fresno’s attractions? Consider getting a car rental at Fresno Airterminal Airport (FAT). The airport features various car rental agencies, with counters located conveniently within the terminal building. The car rental offers you quick access to your destination, saving you the delays of public transportation. Moreover, a Fresno International Airport car rental is relatively affordable considering the value you will derive. Getting a car rental also offers you the freedom to choose your preferred ride and schedule.
When returning a car rental at Fresno Airterminal Airport, keep an eye on the blue signage leading you to the car rental returns area. Consider filling up your gas tank as a fuel station some miles from the airport to save up a few coins since refueling at the car rental agency will cost you more. Also, plan your drop-off trip to avoid incurring additional charges for late returns. However, if you anticipate a late return, inform your rental provider in advance. You may also consider dropping off your rental car in a different location, but you will incur extra charges. Check for any further damage with the help of the car rental staff to avoid unexpected additional costs.
Various payment methods are accepted for rental cars at Fresno Airterminal Airport. However, for guaranteed security, most car rental agencies on-site prefer credit card reservations. Typically, the major credit cards can be used to make payments, including American Express, Visa, and MasterCard. Other payment options are allowed, such as debit cards, but you will undergo additional screening, and additional requirements will apply. Usually, most rental providers at the airport allow debit cards with Visa and MasterCard logos.
CA-180 is the main freeway linking Fresno Airterminal Airport to the city center, and it experiences the heaviest traffic during rush hours. The highway is busiest from 7 am to 8.30 am and from 4 pm reaching its peak at 5.30 pm. Therefore, when scheduling your airport rental car pick-up and drop-off trips, consider avoiding the rush hour times to avoid getting stuck in heavy traffic.
25% of our users found rental cars at Fresno Airterminal Airport for $57 or less
Book your rental car at Fresno Airterminal Airport at least 1 day before your trip in order to get a below-average price
FAQs about renting a car at Fresno Airterminal Airport
Car rental agencies at Fresno Airterminal Airport have all your rental car needs covered, from size to budget and preference. You can get a rental van for your family or group road trip in Fresno. Also, if you are into traveling in style, you can rent a luxury car at the airport. Renters with limited budgets can also enjoy traveling like locals via economy and mini car rentals.
To get a car rental at Fresno International Airport, you need to present a valid driver’s license. An International Driver’s License is not required for foreign renters unless your driver’s license is written in a language other than English. It is important to note that an International Driver’s License is not honored at the airport car rentals unless you present it with a valid driver’s license from your home country. Also, you must be at least 21 years old to rent a car at the Fresno Airterminal Airport. Nevertheless, car rental providers charge an additional daily fee for drivers under 25.
You can register up to three additional drivers for your rental car at the airport. Fortunately, you will not be charged any additional fee for additional drivers. Therefore, you don’t have to cancel your long road trips since you can share driving at no additional cost. All you have to do is let the rental company know about any extra drivers when picking up the rental car or booking online so that the agency includes them in the rental agreement. However, the additional drivers must meet all the same insurance and license requirements as the renter.
On average a rental car at Fresno Airterminal Airport costs $74 per day.
In the past 72 hours, the cheapest rental cars were found at Payless ($44/day), Thrifty ($44/day) and Alamo ($49/day).
Car rental companies that offer shuttle or pick-up services from Fresno Airterminal Airport to off-airport locations include Budget, Thrifty, Alamo, Payless, Dollar, Hertz, Enterprise, Avis, and National.