Cons: Some random guy standing out front of the car rental booth, claiming to be budget employee, saying, Give me the keys. No Shirt, no name tag, no offer to look at the car, no receipt. Seemed very sketchy.
Jan 1 2016
Great service, affordable price
Pros: We were snowed in in Iowa, our flight cancelled. Budget not only had a terrific car available---amazing, given the number of cancelled flights--but available at a reasonable price. No worries about them jacking up the price to take advantage of us stranded travelers! Also their counter person in Waterloo was very kind and helpful to us. We are grateful and will stick with Budget in the future!
Aug 8 2016
Pros: Car was clean. Drop off was easy.
Cons: The attendant at the airport was at the arcade playing games and not at the desk. Had to hunt him down. He also charged me $16 more than the price that I booked the car for