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Mason City car rental reviews and directory
Budget
Budget reviews
Car rental locations
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Budget
Locations in Mason City
2790 Livingston Lane
+1 319 287 8026
- 7.0
- 7.0
- 7.3
- 7.0
- 7.0
Recent reviews
10.0 Excellent
Nov 22 2015
Pros: Good
5.2 Okay
Dec 7 2015
Employee made me uncomfortable.
Pros: Return was very easy.
Cons: Some random guy standing out front of the car rental booth, claiming to be budget employee, saying, Give me the keys. No Shirt, no name tag, no offer to look at the car, no receipt. Seemed very sketchy.
10.0 Excellent
Jan 1 2016
Great service, affordable price
Pros: We were snowed in in Iowa, our flight cancelled. Budget not only had a terrific car available---amazing, given the number of cancelled flights--but available at a reasonable price. No worries about them jacking up the price to take advantage of us stranded travelers! Also their counter person in Waterloo was very kind and helpful to us. We are grateful and will stick with Budget in the future!
6.0 Okay
Aug 8 2016
Pros: Car was clean. Drop off was easy.
Cons: The attendant at the airport was at the arcade playing games and not at the desk. Had to hunt him down. He also charged me $16 more than the price that I booked the car for
6.4 Good
Oct 29 2016
Serviceable but Reeked of Cigarette Smoke
Pros: The was a fairly quick pick-up at the airport with no major complications, though the customer service agent was a little curt. The car worked as promised, though I did think it would have cruise control and it did not.
Cons: This car was very stinky, clearly one that a lot of cigarettes had been smoked in. After driving for an hour to my destination, then three hours to another, my clothes and luggage already reeked and I was getting a headache. Budget should notify regarding which cars are smoking vs. non-smoking and make that a selectable option for customers.
4.8 Okay
Apr 10 2017
Pros: The car itself was fine, even though it was clear that someone had smoked in it at some point.
Cons: I should have looked at the paperwork more carefully, to be sure, but the tank was only 3/4 full when we got the car and the rental agreement said that it was full, so I had to fill the tank. This was an irritating waste of money, as I'd barely used two gallons of fuel.
Hertz
Hertz reviews
Car rental locations
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Hertz
Locations in Mason City
2790 Livingston Lane
+1 319 287 5189
3801 West Ridgeway Avenue
+1 319 277 3552
4807 University Ave
+1 319 277 3552
6725 Cedar Heights Dr
+1 319 277 3552
703 17th Ave Nw
5074331871
9184 265th Street
6414236536
- 7.6
- 8.4
- 7.6
- 6.4
- 6.8
Recent reviews
6.0 Okay
Jan 13 2016
Pros: See above.
Cons: See above.
10.0 Excellent
May 24 2016
Pros: Everything was as promised. Easy pick up and drop off and good price.
9.6 Excellent
Jan 31 2017
Pros: Absolutely everything, including the amazing service that the girl who attended us gave.Absolutely amazing.
2.0 Poor
Apr 30 2017
Cons: There was no one there when I arrived to pick the car up. Had to rent from another rental agency.
9.2 Excellent
May 12 2017
Much better
Pros: The associate who helped us was very friendly and knowledgeable. She was a great help!
Cons: The vehicle we had was a Jeep Compass and it was not very comfortable.
Avis
Avis reviews
Car rental locations
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Avis
Locations in Mason City
2790 Livingston Lane
+1 319 233 0569
- 8.0
- 6.0
- 8.0
- 6.0
- 4.0
Recent reviews
7.2 Good
Mar 10 2016
One-way rental Waterloo - Nashville
Pros: Nice car, good mileage
Cons: over $200.00 for a one day rental. Mediocre stereo
5.6 Okay
Jun 19 2017
Disappointed
Pros: We expected a Ford Escape but received a Nissan Murano. Very nice vehicle for our trip.
Cons: The previous renter smoked in the car even tho they have a non-smoking policy. The car was not detailed and had gunk in the cup holders, etc. The insurance was horrid - $30 extra per day.
We paid a few dollars more than what Kayak said, but the insurance was a joke. I'll never rent from Avis again ever.
Car rental locations
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Enterprise
Locations in Mason City
2740 4th St Sw
+1 641 423 8300
4728 University Ave Ste A
+1 319 266 8600
13 travelers who rented a car in Mason City gave the car agency they used an average rating of 7.1