McDonough Car Rentals

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McDonough car rental reviews and directory

Dollar
dollar
Car rental reviews:
Okay (5.9, null reviews)
Car rental locations in McDonough:
2 locations
Dollar
Locations in McDonough
2300 Rental Car Center Parkway
+1 866 434 2226
4100 Global Gateway Connector
404 209-2960
  • 5.6
  • 6.8
  • 6.5
  • 5.3
  • 5.6
Recent reviews
8.8 Excellent
Nov 20 2015
A car in Atlanta
Pros: The service counter was quick, we had a small problem and it was resolved quickly and easily. The manager, Sheila, was fun to talk to and worked quickly to get people their cars.
Cons: When I tried to use a coupon at the desk, I was told I had to call customer service, so I did. The guy on the phone made the rental cost about $80 MORE with my discount coupon. The. Manager had to fix it. The car had a problem with the wheel rubbing on something when we had four people riding in it.
6.4 Good
Dec 1 2015
Twice the price of the Kayak offer
Pros: The car was clean and nice, and they processed me pretty quickly
Cons: What's the point of choosing a rental company according to a quote if, on site, they more than double it with fees and taxes and insurance you can't really decline? There's nothing honest about such policy.
10.0 Excellent
Jan 11 2016
Quick and Helpful
Pros: quick to get the car and return it!!
Cons: all was good
10.0 Excellent
Aug 30 2016
Very satidfied with service.
Pros: The car, the courtesy, the price, basically everything.
8.4 Excellent
Dec 13 2016
Overall a good experience...
Pros: Good Counter Customer service, very good at up sales without being pushy.
Cons: Didn't explain the process of choosing your vehicle from several rows of cars, I spent10 minutes looking for number he wrote on my contract...don't very friendly or helpful person working in the parking lot.
3.6 Mediocre
Jan 17 2017
Don't do it! Do not book with Dollar!!!
Cons: Let me start by saying I have never written a negative review, but out experience was so horrible I couldn't refrain from earning other. We rent cars at least three times a year and renting with Dollar has been the worst traveling experience to date. When we went to pick up our car the line was huge. All the other rental agencies weren't. We waited for over 45 minutes in line. When we went to the counter the employee, James, was a JERK! He was arrogant, rude and it was the worst customer service we have ever received ANYWHERE! We had booked a deal on Kayak that said that it would fit 5 people in a car and a huge suitcase and they gave us a Ford Fiesta. How was this supposed to fit my family of 5? When we explained this to him he said he could get us a bigger car but it would be and additional $20 a day- making our total bill now more handouble what we were paying. We tried to explain the situation and he kept being rude back. He kept yelling "next in line", while we were up there taking to him trying to work it out. I told it was rude he wasn't helping us and trying to push us out. He said we were taking to long and to go back in the back of the 45 minute line. I told him we couldn't afford $20 a day for just moving up one size of vehicle and he said that was too bad because they were sold out and he obviously didn't care or didn't want to help people out. Did I mention that we had 3 kids with us under the age of 5 and had just come off a 4 hour flight? We finally agreed to his ridiculous terms so we could get a car for our kids who had now waited with us at Dollar for well over an hour. James was so rude and apathetic. It would have been nice to get the rental we had originally signed up for and to have had someone with great customer service. Dollar may be cheaper but they stick it to you in the end. So disappointed.
5.2 Okay
Jan 19 2017
Car was excellent, but the paperwork was not
Pros: The car was clean, in good condition, ran well and served my needs perfectly. Picking the car up was mostly efficient and dropoff was easy.
Cons: Two points. First, the Sales Rep at Atlanta tried to trick me into purchasing non-mandatory insurance by deliberately not offering 'no insurance' as an option and displaying only insurance options that incurred additional fees. This is a lie by omission and is decidedly shady. Purchasing even the cheapest insurance would have doubled the price of my rental contract. Second, the Dollar/Thrify site is NOT clear that use of a Debit card mandates a credit check and can lower one's credit score. To quote a lawyer friend who was with me at the counter, "That's a class-action lawsuit waiting to happen."
2.0 Mediocre
Mar 2 2017
Yall suck
Pros: I didnt get the car you dont give enough information when booking
Cons: Everything yall suck
2.0 Mediocre
Mar 2 2017
Liars and Overcharged me hundreds of dollars
Pros: Initial pick up process and one follow up call
Cons: I was told an extension of the rental was easy and was given a fee. I was told that switching the car out to my brothers name was not an issue and dropping it off at a different airport location was no problem. When the time came for all of that, there was a huge problem. None of what was promised to me was honored and all because of a lack of management on hand, lack of knowledge by the staff and horrible customer service. All of this complied led to overcharges and INCORRECT charges to me and my brother. I am in the middle of trying to get the refunds issued but it has yet to happen.
7.2 Good
Mar 23 2017
Helpful manager
Pros: Long checkin line managed by a cheerful, efficient manager. Kept the line moving. Video check in so cool! And helpful
Cons: My issue- needed a cheap car but happy to choose a Toyota! I love them. Yaris was surprisingly comfortable for a tall person.
Avis
avis
Car rental reviews:
Mediocre (2.0, 189 reviews)
Car rental locations in McDonough:
1 location
Avis
Locations in McDonough
31 Highway 138 West, Suite 190
+1 678 289 2355
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Mediocre
Nov 29 2016
Worst experience renting a vehicle. Poor service,
Pros: Nothing
Cons: Being my vehicle would be there at 12pm, was there at 11;30 am told to come back at 12;00. Came back 12;00 no vehicle. Agent then told me it would be 45 minutes Late. Had to leave was on a tight schedule planned months before. Recieved call from agent at 1;17 pm that vehicle had finally arrived. I should have been notified at 11;30 the vehicle was not going be there. Will never rent from this office again. Had to rearrange whole vacation schedule at the last minute on thanksgiving eve.
2.0 Mediocre
May 9 2017
No cars
Pros: I did receive a phone call notifying me.
Cons: No cars available to honor reservation. I did receive a phone call about 30 minutes prior to my reserved pick up time notifying me of the situation. Not much help when you need a car though. No attempt to help me secure a rental with another company, no assistance at all.
2.0 Mediocre
Jul 10 2017
Major disappointment
Pros: Nothing
Cons: I booked a rental vehicle 2 weeks in advance and 1 hr before I was supposed to pick up they called me and told me they had no vehicles. I was supposed to leave at 4:30 am the next morning and all rental companies close to me closed in an hr. I had to make a lot of calls and could only find a vehicle 1hr away for more money. Extremely dissatisfied
Enterprise
enterprise
Car rental reviews:
Good (7.2, 3 reviews)
Car rental locations in McDonough:
3 locations
Enterprise
Locations in McDonough
2910 North Expressway
+1 770 233 2830
444 Industrial Blvd
+1 678 432 0130
7407 Davidson Cir W
+1 770 507 2227
  • 8.0
  • 5.0
  • 7.0
  • 9.0
  • 7.0
Recent reviews
8.4 Excellent
Aug 15 2017
Pros: Seamless transaction and responsive staff. Car was comfortable and had great mileage. Definitely value for money. Had my own insurance and was not forced to buy the insurance from them.
Cons: The car was not equipped with cruise-control.
6.0 Good
Apr 8 2017
Price and cleanliness of vehicle not good
Pros: The ease of picking up the vehicle and the ease of dropping it off
Cons: The cleanliness of the vehicle was severely subpar. The price of the vehicle for a one-way rental was too high.
Hertz
hertz
Car rental reviews:
Good (6.0, 2 reviews)
Car rental locations in McDonough:
3 locations
Hertz
Locations in McDonough
1110 Hwy 155 S
6784328779
6850 Mt Zion Blvd
+1 678 422 0847
908 Hampton Road
7709575103
  • 6.0
  • 6.0
  • 6.0
  • 6.0
  • 6.0
Recent reviews
6.0 Good
Sep 23 2017
Not what you might think!
Pros: I did like the car I had!
Cons: What I didn’t like is my wait time picking up my vehicle and The representative never informed me about The shuttle times !My car wasn’t clean at all , the windows was hard to look out of when driving at night!!!! I paid to much money for poor service!!
Thrifty
thrifty
Car rental locations in McDonough:
1 location
Thrifty
Locations in McDonough
4100 Global Gateway Connector
(404) 305-2750
195 travelers who rented a car in McDonough gave the car agency they used an average rating of 5.9

Car Rental Locations in McDonough

McDonough