Cons: Film on windshield made it hard to see in the rain.
May 29 2017
Pros: The car was comfortable
Cons: It wasn't ready when I got there to pick it up after I put it order in for a week ahead if they had to clean it and they didn't wash it
Jul 29 2017
Aug 30 2017
No car avaible when we prepaid.
Pros: The car was clean.
Cons: Car was not avaible at pick up time even though we reserved and prepaid online. Huge miscommunication between kayak booking at the Hertz rental location.
Sep 11 2017
They wouldn't give me the rental yet charged me the money.
Cons: And they were beyond rude in the process.
Sep 30 2017
Cons: I went to two different Hertz rental car agencies and both of them said they had no cars to give me even though I supposedly have a reservation.
Nov 28 2017
Cons: Wasn’t warned or informed that I needed a credit card and was told I couldn’t rent a car even with a funds on a bank card. A hold would be done on the card and that was fine but then an additional credit check was proposed even with the option of choosing the insurance. Wasn’t approved to pick the car up after waiting an hour to be told no.
Feb 19 2018
Pros: I liked the clean and size of the full sized car. Lots of space for our luggage.
Cons: The small lot, so not a lot of options to choose from.
Feb 20 2018
Cons: Scheduled a pickup for Saturday and arrived at the location around 11:50am. The sign said they closed at noon but the door was already locked and nobody was answering the phone. Ended up renting from a different company at the local airport terminal.
Pros: I liked how easy it was to pick up and drop off. Not much paperwork and the people were nice.
Nov 29 2016
Pros: fast service
Dec 21 2016
Fast and Friendly
Pros: The car was clean and the customer service was awesome!
Mar 6 2017
Pros: they gave me a car with defect seat belt on the R-side.when I tried to change it they offer me a truck.I told them I have a prostetic leg I can't get into a truck ,is too tall for me.Sorry we can't help , they said,find another Entreprise.(I was in CA, lucky with smart phone !!!) I have to travel 25m.+ to get another car.The new place gave different car,after we changed all the stuff and baggage they came and said "sorry we need to change it again this can't go to Oregon." Move all the stuff again!!!,and no help.Could be better!!
Cons: Poor organized,poor service.
Sep 6 2016
Pros: Everything was GREAT! Friendly, clear customer service, unlimited mileage upgrade was great value, vehicle in great condition.
Cons: Pick-up was a short bed with extended cab for extra seating. The whole reason I rented a pick-up was for moving a few furniture items. The bed doesn't even fit a twin mattress without doing this weird fold thing to get it in. This wasn't clear on the photo or description, and was a bit disappointing. Overall, I was satisfied, but will need to keep this in mind in the future. I DEFINITELY prefer this over a U-haul situation, but bed size is kind of important. I don't need a pick-up for seating -- I need it for the cargo capacity.
Nov 16 2016
Terrible won't ever rent from there.
Cons: First off the car was dirty! Second the transmission kept slipping. Lastly I turn the car in early and they still charged me my full week. They are bunch of crooks. They tell you one price but charger you another.
Apr 11 2017
Pros: The manager Andrew, was great. He worked with me to get a car with the information I had and got me on my way. Thank you!
Cons: When i got to chicago the team there would not work with me regarding a debit card or having my wife phone in our credit card. I was stuck in chicago for 5 hours and had to take a bus to milwaukee then get a ride for another hour
May 8 2017
Pros: Tiara was fantastic at accommodating last minute changes.