Pick-up location | Evanston |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Premium, Standard, Standard SUV |
Rental locations | 5 |
Popular agencies | Hertz, Avis, Budget |
Economy | $38/day |
Compact | $38/day |
Intermediate | $40/day |
Standard | $40/day |
Full-size | $43/day |
Premium | $67/day |
Luxury | $81/day |
Intermediate SUV | $43/day |
Standard SUV | $72/day |
10.0
Excellent
23 reviewsCleanliness
7.9
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
3 locations in Evanston
Filters
Show reviews that mention
Reviews
8.0 Excellent
Jul 2020
Pros:
Yes the fastnessCons:
Nothing9.6 Excellent
Apr 2018
Pros:
Everyone is efficient. Get in get out quickly. Return was quick also.Cons:
None10.0 Excellent
Nov 2017
Pros:
The person at the counter was exceptional polite and curtious! He was also then when I dropped off the vehicle. I will use this particle Budget again solely based on his performance! It's rare to see someone In Customer Service go above and beyond! Thank you6.8 Good
Jun 2017
Pros:
I enjoyed that rental was easy, cheap, and quick. I was in and out both times very fast.Cons:
I didn't like the fact that the men inside who were helping me just stood around and talked nastily about me while my wife was outside struggling with bags. I was doing the final inspection of the car and we were moving our things inside the waiting room to get out of the way, but rather than helping my wife with the bags, the two men working just watched as the wind blew up her dress from inside the storefront. Not cool, not cool at all. Also not only did they badmouth me for "not filling the gas tank" which it was full. They also gave me grief about arriving at 245, when very clearly my check out time was 3. If anything I did then a favor.5.2 Okay
Jun 2017
Cons:
Food and dental scraps in car2.0 Mediocre
Jun 2017
Pros:
They did not have a car for me. Apparently their customers extended the rental so they did not have a car for meHertz
7.3
Good
14 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
7.3
Value for money
8.6
One location in Evanston
Filters
Show reviews that mention
Reviews
10.0 Excellent
Dec 2021
2.0 Mediocre
Nov 2021
10.0 Excellent
Oct 2021
2.0 Mediocre
Aug 2019
Cons:
I will never use Hertz again! The car died and the "emergency" assistance was the worst I've ever experience; being on hold for 40 minutes at a time, impossible to talk to an actual person--then taking SIX hours to get a replacement while my children and I were left on the side of a busy highway!!!10.0 Excellent
Apr 2019
Cons:
Had to call to get e-receipt. Pretty sure I provided an email on pickup... not sure what happened.7.6 Good
Jan 2017
Pros:
Quick serviceEnterprise
6.8
Good
28 reviewsCleanliness
8.0
Comfort
7.6
Pick-up/Drop-off
7.2
Value for money
7.6
4 locations in Evanston
Filters
Show reviews that mention
Reviews
2.0 Mediocre
May 2021
Pros:
The scheduled pick up time was for after this location was already closed. We showed up and no one was there. Very disappointing! We had to change our plans and come back the next day. The staff was not apologetic at all and said oh yeah we tried to call you. I guess they don’t know how to use a phone because I never got a phone call. Very unprofessional and super inconvenient. Made my husband late for work. Also when we pick the car up the following morning they tried to give my husband a smaller cheaper car than what we had originally paid for no offer for an upgrade or anything better because of the inconvenience. Overall very poor experience.Cons:
Pretty much everything.10.0 Excellent
May 2021
Cons:
Everything was great. I was very happy 😃 !8.0 Excellent
Feb 2021
Cons:
Cleaner...9.6 Excellent
Nov 2019
Pros:
The young woman working at the counter was fantastic! Quick, smart, polite, just all around amazing experience for the 4 minutes we spoke. Oh I forgot to mention, she was efficient!Cons:
It can always be cheaper :-)!10.0 Excellent
Sep 2019
Pros:
Friendly,competent and quick.2.0 Mediocre
May 2019
Cons:
If we actually got out rental. Our pick up was at 2pm and the place was closed when we got thereAvis
2.0
Mediocre
6 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
2 locations in Evanston
Filters
Show reviews that mention
Reviews
2.0 Mediocre
Aug 2020
Pros:
The staff was not friendly AT ALL! I will never go there again. The car smelled like smoke and alcohol (they had a sign cars would be smoke free..). One of the staff was rude the entire time and the car was dirty and with a broken transponder. I will DISSUADE people from ever doing business with AVIS at this location. Overall HORRIBLE !Cons:
DO NOT RENT CARS AT THIS LOCATION! ! ! The car smelled like smoke and alcohol badly and we found the car extremely dirty with cookies and fries under the seats (all of this during Covid times...). They gave a car with maintenance issues and a broken transponder. Called the rep from the facility and mentioned I would have to clean car myself while I had to pay for all my toll roads. HORRIBLE! Please DO NOT rent cars from this branch!!!9.6 Excellent
Aug 2018
Pros:
The Avis rental on Chicago in Evanston is my favorite place to rent cars. Friendly, uncomplicated, and I will be back!2.0 Mediocre
Feb 2017
Pros:
NothingCons:
They did not had the car that I booked from Kayak. I had to go to some other place to rent the car. It had wasted a lot of time and money.2.0 Mediocre
Jul 2021
Pros:
Staff was friendly, but there were no carsCons:
If there had been a car available for me, or if I had received any sort of communication letting me know that there was no car available for me in spite of having a reservation2.0 Mediocre
Aug 2020
Pros:
The staff was not friendly AT ALL! I will never go there again. The car smelled like smoke and alcohol (they had a sign cars would be smoke free..). One of the staff was rude the entire time and the car was dirty and with a broken transponder. I will DISSUADE people from ever doing business with AVIS at this location. Overall HORRIBLE !Cons:
DO NOT RENT CARS AT THIS LOCATION! ! ! The car smelled like smoke and alcohol badly and we found the car extremely dirty with cookies and fries under the seats (all of this during Covid times...). They gave a car with maintenance issues and a broken transponder. Called the rep from the facility and mentioned I would have to clean car myself while I had to pay for all my toll roads. HORRIBLE! Please DO NOT rent cars from this branch!!!9.6 Excellent
Aug 2018
Pros:
The Avis rental on Chicago in Evanston is my favorite place to rent cars. Friendly, uncomplicated, and I will be back!2.0 Mediocre
Feb 2017
Pros:
NothingCons:
They did not had the car that I booked from Kayak. I had to go to some other place to rent the car. It had wasted a lot of time and money.Most popular agency | Hertz |
---|---|
Most popular car type | Intermediate |
Average price | $77/day |
Good deal | $64/day |