Pros: Pick up and drop off were easy. Appreciated the free upgrade for transporting a needed car style to my end destination.
Cons: Car was very dirty with stained seats and nasty cup holders.
Apr 4 2016
Pros: The entire experience was a joy! I've had less pleasant rental adventure in the past. Nice friendly person behind the counter and a clean comfortable car. Perfect.
Cons: It was a little pricy to do often...which I wish I could do.
Apr 27 2016
Pros: The drop off in Dubuque was very easy compared to what I expected. I was expecting there to be an inspection of the vehicle, but because I had chosen to fill the car myself, all I had to do was drop off the keys, and the charges came through for the exact amount I was told they'd be.
Cons: All I did was drop the car off at the Hertz Dubuque office, and that went well. There was nothing I didn't like at this location.
Sep 17 2016
Hertz Rental is a joke
Cons: I dont have a credit card....so after I drove 45 minutes to get there SCOTT tells me than I can't rent a car and to try calling a buddy to use his. I had cash and my debit card with over $5000 in it. Nope sorry. Can't use that...come back tomorrow maybe....is what SCOTT said. So I went up the road...like SCOTT suggested to ENTERPRISE...guess what...I rented a car from them with my debit card! Thanks Hertz...you suck!
Feb 6 2017
The staff in Dubuque was helpful, knowledgeable an
Pros: No pressure sale spiel!
Helpful accommodating staff
Mar 8 2017
It was a great experience
Pros: The rental was at the airport and there was no wait time. Loved the GPS that made it easy to find my way
May 18 2017
Alex at Madison Hertz was Great
Pros: I just wanted to say that the Madison Hertz employee Alex is doing a great job. He was very helpful and patient with all my questions when I returned the car. His kind manner would definitely make me return to Hertz if I needed a car in Madison again.
Oct 28 2016
Cons: Hertz tried to surcharge for everything extra, like $10 per gallon to refill, $130 for extra driver. This is just a rip-off.
Jan 24 2017
Pros: No hassles on rental. Were not at an airport location, so maybe the extra add-on hussle is less there?