Pros: Great service great price. Both the manager Ferron and the counter agent Miles went above and beyond to accommodate me with just the right car for my trip And at no time did they seem put off but seemed happy to give me the extra attention I also got an excellent rate by picking it up at this location I look forward to renting at this location again
Oct 20 2016
Pros: Loved that the location of the rental place was right there at the airport.
Cons: I felt as if I were being gouged for every little thing- paying for another driver, for more coverage, for a bigger car, etc. It's never the amount you think it will be.
Jan 14 2017
Cons: as two drivers under 25 (23 and 24) the sales people were extremely pushy about insurance on our rental even though we both have very good car insurance and didn't need it. It was a very long and frustrating process and the first price they tried to give us for our car was $600 more than we ended up paying for a week. I understand upselling but after being told 10 different times that we do not need any insurance, it got quite irritating.
Also rented a keep that was front wheel drive (because apparently no AWD or 4 wheel were available) and a massive snow storm hit while we were on vacation. We were told that the cars had all weather tires however there was no tread on our front tires.
Mar 4 2017
Pros: The people at the rental car place were so nice! They gave my toddler son a cookie while we were doing paperwork and gave me a free upgrade! I will definitely rent from this location again!
Pros: It was a quick pick up and return of car. Friendly and informative.
Cons: The car had a half full tank when I picked up. I think it should be full when picked up. It is hard to return with a half full tank.
Sep 6 2016
Pros: Everything was GREAT! Friendly, clear customer service, unlimited mileage upgrade was great value, vehicle in great condition.
Cons: Pick-up was a short bed with extended cab for extra seating. The whole reason I rented a pick-up was for moving a few furniture items. The bed doesn't even fit a twin mattress without doing this weird fold thing to get it in. This wasn't clear on the photo or description, and was a bit disappointing. Overall, I was satisfied, but will need to keep this in mind in the future. I DEFINITELY prefer this over a U-haul situation, but bed size is kind of important. I don't need a pick-up for seating -- I need it for the cargo capacity.
Nov 16 2016
Terrible won't ever rent from there.
Cons: First off the car was dirty! Second the transmission kept slipping. Lastly I turn the car in early and they still charged me my full week. They are bunch of crooks. They tell you one price but charger you another.