Pick-up location | Ormond Beach |
---|---|
Rental locations | 1 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
Alamo
7.2
Good
78 reviewsCleanliness
9.0
Comfort
8.5
Pick-up/Drop-off
7.5
Value for money
7.0
One location in Ormond Beach
Filters
Show reviews that mention
Reviews
8.0 Excellent
May 2021
Pros:
Staff----very good and quick. Simplicity in renting, especially since I had not placed a reservation.Cons:
Drop off a bit complicated at the Sanford airport. Went in circles until I figured out what to do.8.0 Excellent
Mar 2021
Cons:
We got a warning to change oil. We called and no one seemed to care. It was quite aggravating and time consuming.4.8 Okay
Nov 2020
Cons:
I rented a medium size car and Alamo gave me a compact, much smaller than I paid for. On top of that the attendant insisted in me taking road assistance which cost me another $100. It was a rip off. You can tell they are mad cause people refuse their insurance which is $40 per day and the other add one they desperately want us to accept so the rental fee doubles in price.8.0 Excellent
Sep 2020
Pros:
Car was clean and ready to go pretty quickly.Cons:
The USB port didn't work!!! So I couldn't use it to charge and run my iPhone for directions. This could have been disastrous if I had a longer trip to get to my GPS destination.10.0 Excellent
Mar 2020
Pros:
Rented a small car and was given a full size suv Ford Flex for the same price. Loved the upgrades roomCons:
Nothing. Everything was as easy as expected with no hiccups along the way8.0 Excellent
Dec 2019
Pros:
Staff was helpful and friendlyCons:
PriceHertz
5.8
Okay
49 reviewsCleanliness
6.1
Comfort
6.7
Pick-up/Drop-off
5.7
Value for money
6.2
2 locations in Ormond Beach
Filters
Show reviews that mention
Reviews
2.0 Mediocre
Dec 2022
4.0 Okay
Nov 2021
2.0 Mediocre
Apr 2021
Pros:
The price.Cons:
I had to go to a different location to pick up the vehicle than where I booked it. The vehicle was filthy and had very little fuel ,less than a quarter tank and no windshield washer fluid.8.0 Excellent
Mar 2021
Cons:
Upon arrival for pick up the office was closed. Someone did show up eventually, the process went smoothly after that.4.0 Okay
Feb 2021
Cons:
Smelled like stale ashtray. The rental office I was dropped off was not staffed. Had to wait for pickup which took 15 mins. Then wasn’t told I could drop the rental at the dealership.8.0 Excellent
Jan 2021
Cons:
We do enjoy the car more when non smokers have used the car before us. Smoke seems to linger even if they do smoke outside of the car.Thrifty
4.1
Okay
32 reviewsCleanliness
4.0
Comfort
4.5
Pick-up/Drop-off
3.0
Value for money
4.5
One location in Ormond Beach
Filters
Show reviews that mention
Reviews
2.0 Mediocre
Nov 2020
Pros:
Nothing, had to cancelCons:
Got to the rental place, their card chip reader wasn't working so we had to swipe. My husband's mag strip was worn so it wasn't working. The woman at the counter informed us she couldn't type the card manually. As we share the same bank account, we asked to use my card and were unable to due to it being in his name. We were then advised to call and straighten it out with priceline. So we tried numerous times to call price line only to get an auto recording telling us about our rental details, no option for a rep. We decided to use the chat feature to get help. First person seemed like she did not want to help, gave multiple bits of incorrect info, and then lied and said she couldn't contact the rental company to confirm our refund for up to 10 business days because they're closed. We were literally standing in the office she claimed wasn't opened. The next rep said we need to call their number, and gave us the recorded line again. The last rep FINALLY was able to get us a refund but either way we were left without a rental vehicle and had to find another method of transportation because the company also advised they need a minimum of 24 hours notice to rent a car. It was the absolute worst experience I've ever had. I will never use a third party site again, this was beyond words.8.0 Excellent
Oct 2020
Pros:
The staff was beyond amazing. There was a problem with my reservation and the staff was super helpful!Cons:
Online I searched to pick up in Sanford but for some reason I got set to pick up in Daytona. The site was not clear at all!2.0 Mediocre
Sep 2020
Pros:
NothingCons:
The car was dirty and smelled like smoke. They would not exchange the car. The man at the desk where I tried to exchange the car was extremely rude. Terrible experience.4.4 Okay
Aug 2020
Cons:
Car stunk like cigarettes and couldn’t have been any smaller if it wanted to be.4.8 Okay
Mar 2020
Cons:
Charged me one price online then another $387 when picking up the car. RIDICULOUS!9.6 Excellent
Feb 2020
Pros:
Great staff. Convenient pickup and drop off. Nice car.Cons:
Upcharges could have been better presented up front.Budget
6.8
Good
21 reviewsCleanliness
6.8
Comfort
7.5
Pick-up/Drop-off
6.8
Value for money
6.4
One location in Ormond Beach
Filters
Show reviews that mention
Reviews
8.0 Excellent
May 2021
Pros:
The staff was excellent. He was very friendly and helpful.Cons:
I had to park off-site for my overnight rental. It would have been nice to be able to leave my car there, but I understood that it was not possible.6.0 Good
Apr 2021
Cons:
Did not have time to clean the vehicle when I picked it up on Monday morning.10.0 Excellent
Dec 2020
Pros:
They went above and beyond to get me seated in my rental even though it was the end of business dayCons:
Nothing amazing staff4.8 Okay
Feb 2019
Pros:
Noone qas there to assept the keys and the key drop box was overflowingCons:
The car xpupd have been cleaned and they shoild of had the vehicle i reserved available rather yhan forcing me to pay for an upgrade4.4 Okay
Mar 2018
Cons:
I was told when I pick up the car that I had to pay and extra $5.00 per day for an extra driver even though I had AARP on it,because Budget did not put on computer and I would have to call when I got home. When I call Budget they said that it was marked as an upgrade, so they could do nothing. If this how you treat AARP members I will never rent from you again.6.0 Good
Aug 2017
Cons:
on site agent confused my wife into buying a policy that we all ready purchased 78 dollars on line and another 120.00 to pick up im asking all parties involved for refundEnterprise
4.5
Okay
20 reviewsCleanliness
4.5
Comfort
4.5
Pick-up/Drop-off
4.0
Value for money
5.0
3 locations in Ormond Beach
Filters
Show reviews that mention
Reviews
10.0 Excellent
Mar 2021
Cons:
Price2.0 Mediocre
Mar 2021
Cons:
No cars available.2.0 Mediocre
Feb 2021
Pros:
staff good!Cons:
getting the vehicle we wnted and not a dumpy one4.0 Okay
Dec 2020
Pros:
That they called me before I waste of a trip down there to get the car.Cons:
They could’ve had a vehicle available for the rental10.0 Excellent
Aug 2020
Pros:
Staff was great, Car was nice.10.0 Excellent
Apr 2020
Pros:
YesAvis
3.9
Mediocre
10 reviewsCleanliness
2.9
Comfort
3.9
Pick-up/Drop-off
3.9
Value for money
2.9
One location in Ormond Beach
Filters
Show reviews that mention
Reviews
7.2 Good
Dec 2017
Pros:
good milageCons:
I was offered a different car and the seats were not conforming to people who are short,therefore my neck and back developed cramps. I drove with these cramps during the whole1200 mile journey. It was very inconvenient for me and my passenger since we had the same build. I thought I would get the Ford, instead I was given a different car. Diana King 5 foot 1 inch4.4 Okay
Jan 2017
Pros:
the lady at the desk was over the top in making my experience a good one. She washed the car, vacuumed it out and made me happy. She had a great "can do" attitudeCons:
car was dirty outside, filthy inside and a message was always on about needing to change the oil soon.10.0 Excellent
Sep 2016
Pros:
The people on both sides were so nice!Cons:
I wish they would tell you a little about the cruise control & where the button for the gas tank.8.4 Excellent
Sep 2016
Pros:
it was very easy in and out10.0 Excellent
Jan 2016
Pros:
They go above and beyond to ensure a great rental experience1.9 Horrible
Aug 2021
5.9 Okay
Jul 2021
7.2 Good
Dec 2017
Pros:
good milageCons:
I was offered a different car and the seats were not conforming to people who are short,therefore my neck and back developed cramps. I drove with these cramps during the whole1200 mile journey. It was very inconvenient for me and my passenger since we had the same build. I thought I would get the Ford, instead I was given a different car. Diana King 5 foot 1 inch4.4 Okay
Jan 2017
Pros:
the lady at the desk was over the top in making my experience a good one. She washed the car, vacuumed it out and made me happy. She had a great "can do" attitudeCons:
car was dirty outside, filthy inside and a message was always on about needing to change the oil soon.10.0 Excellent
Sep 2016
Pros:
The people on both sides were so nice!Cons:
I wish they would tell you a little about the cruise control & where the button for the gas tank.8.4 Excellent
Sep 2016
Pros:
it was very easy in and outEagle Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Ormond Beach