Car rental at Jacksonville Airport

Car rental at Jacksonville Airport

Search hundreds of travel sites at once for car rental deals at Jacksonville Airport (JAX)

Jacksonville, FL - Jacksonville
Oct 4 — Oct 11
Same drop-off
Jacksonville, FL - Jacksonville
Tue 10/4
Noon
Tue 10/11
Noon

Cheap car rentals in Jacksonville Airport

Economy$35/day
Compact$35/day
Intermediate$36/day
Standard$37/day
Full-size$37/day
Minivan$48/day
Full-size SUV$75/day
Luxury$62/day
Compact SUV$37/day
Standard SUV$39/day
Intermediate SUV$39/day
Supplier choice$47/day
Best rates found by KAYAK users in the past hours.

Jacksonville Airport car rental reviews and directory

Rated #1
Hertz
Best rated
8.2 Excellent (192 reviews)
1 location in Jacksonville Airport
Hertz
Locations in Jacksonville Airport
  • 8.7
  • 8.4
  • 8.1
  • 8.1
  • 8
Recent reviews
8.0 ExcellentAug 3 2022
Friendly man at counter.
8.0 ExcellentJun 20 2022
Pickup was fairly easy. My rental had a bottle of water in it. At first, I thought it was for me for my drive. Upon closer inspection, the tabs were broken and it appeared as though someone had taken a small drink. Needless to say, I threw it away. There was also no customer service agent in the car area for questions. Return was very easy. I was instructed to just leave the key inside the car and go. My receipt was emailed.
10.0 ExcellentJun 13 2022
Quick and easy
4.0 OkayMay 22 2022
We overpaid, would not apply our AARP or AAA. Told us to do when we returned car; we tried and they told us should have done in the beginning. We ordered Mazda 4 door and got a small SUV with terrible suspension and poor AC (in hot and humid Florida). Disappointing
6.0 GoodMay 10 2022
Ridiculous that a spouse cannot automatically also drive the car (without paying $14 a day extra).
8.0 ExcellentMay 4 2022
Hertz is normally very efficient and professional. This time, the check-in agent was a bit cocky and the vehicle was a bit dirty. Not the excellent Hertz standard that I am used to.
2.0 MediocreApr 25 2022
I do not take out the insurance when I rent a car since I have great car insurance. The man that checked me in in JAX did not ask me ever if I wanted the add on insurance. It wasn't until I was an hour away at my hotel that I looked at my paperwork he handed me and realized I was being charged 39.99 extra per day. I contacted Hertz through text and they said since I had a signed contract that could not help me. I had to go back to where I got the car from. On Thursday afternoon, I noticed that the tire light had come on. It stayed on all day Friday. So Saturday morning I took it to a tire shop and they said it had 25 pounds of air and there seemed to be a slow leak. I had to go back to JAX before leaving for the second part of my trip to NC. The lady told me that if I didn't have the insurance the tire repair would be my responsibility????? Really!!! Can you verify your policy on that. I have no idea what made the tire leak. I certainly did not want a leaking tire. I had to switch cars. The second car was not great, but it got me here. There was horrible customer service in JAX.
2.0 MediocreMar 29 2022
Hertz didn’t have the 3 row SUV we payed for. They said it would take 2-4 hours after our scheduled pickup time to have one ready for us. So, they gave us a minivan instead. Upon return there was an additional $94.50 charge with no explanation. That’ a terrible business practice.
10.0 ExcellentMar 28 2022
It was all east and we liked the car and great value rental. It wasn’t clear that we needed to pay extra for the second driver and when we asked if we could simply change the named Driver and still have just one driver, we were told we couldn’t. That seemed very unfair to us and added a lot of cost.
6.0 GoodMar 26 2022
There was low tire pressure on the left side and dangerously high tire pressure on the right side. And we had to wait 30 minutes for our car to be ready.
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Rated #2
Dollar
7.2 Good (296 reviews)
1 location in Jacksonville Airport
Dollar
Locations in Jacksonville Airport
  • 7.6
  • 7.5
  • 7.1
  • 7.1
  • 7.1
Recent reviews
2.0 MediocreJun 8 2022
Never got our car. They had no cars even though we reserved a car week ahead we had events that we had to attend. So we went to Enterprise and got a car
8.0 ExcellentMay 27 2022
The representative at the counter at Jax was great.
4.0 OkayMay 25 2022
They charged us nearly twice the price at pick up because there was some issue with the booking. It cost us so much money and I was very disappointed.
6.0 GoodMay 23 2022
Had to wait while cars were borrowed from other rental companies. I understand the shortage on rental cars but don’t make reservations for cars you don’t have available. I think next time I’ll just have family pick us up at the airport and forget about renting a car
4.0 OkayMay 8 2022
The problem I experienced was that the agent at pickup pushed the insurance on me, telling me “this is Florida, a no-fault state.” I believe most are. But having seen all the ads for the ambulance chasers, I buckled and let her add the $30. When I got home I asked my husband about it and he said it was torkelt unnecessary.
2.0 MediocreMay 2 2022
Horrible customer service
2.0 MediocreApr 12 2022
They were totally overbooked and had no cars for anyone without a wait for hours.
2.0 MediocreApr 12 2022
Bottom line....I paid twice as much for a vehicle and should have gotten a bill adjustment but didn't. I will not use this service again!
2.0 MediocreApr 4 2022
When my flight arrived and I went to pick up the car I had reserved, there was nobody at the counter. Instead, there was a note scrawled on an 8.5x11 sheet of paper in sharpie saying they had run out of cars and to come back in 11hrs. That is a laughable level of disorganization, and I would not recommend anybody book through Dollar Car if they have any other choices.
2.0 MediocreMar 16 2022
I landed and they told me they had no cars and pretty much good luck. Ruined my trip.
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Rated #3
Thrifty
7.2 Good (146 reviews)
1 location in Jacksonville Airport
Thrifty
Locations in Jacksonville Airport
  • 7.7
  • 7.2
  • 7.1
  • 7.2
  • 7
Recent reviews
10.0 ExcellentAug 19 2022
The agent at pick up was extremely helpful and kind. She moved us quickly so we could get to our car before the scheduled time. Value for the car could be better but overall great experience
2.0 MediocreFeb 28 2022
When I went to pick up my car, the rental agency did not have any cars, even though I had a reservation well in advance. They said possibly the next day. I then had to take a $200 taxi to my destination. Still without a car. Who do I contact for reimbursement to cover the hundreds of dollars I spent on Ubers and taxis?
8.0 ExcellentOct 20 2021
I thought Thrifty did well. I paid for insurance through Kayak. Was told at the counter that the insurance provided by Kayak was only liability. Frustrated by the lack of clarity on what was provided and by whom.
2.0 MediocreApr 19 2021
NoThay accepted my bucking fee on line on my chime cridit card. But then we get to the air port and they wouldn't expect my chime cridit card it wasn't a narmal chim card. It was a cridit card.i will never again worse service ever .I felt discrematate
2.0 MediocreMar 19 2021
I liked the kiosk inside the airport rather than at an offsite locationThe value
2.0 MediocreMar 2 2021
They over charged my credit card.
10.0 ExcellentJul 4 2020
Quick easy pickup and drop off. The agent was super friendly and efficient. Couldn’t have been any more pleasant experience.
10.0 ExcellentFeb 1 2020
Staff was friendly and helpful. Car was almost new.Everything was easy and went well
9.6 ExcellentDec 7 2019
The staff was extremely friendly and drop off was simple.The Corolla was a tad small for a midsize but worked for our purposes.
6.8 GoodNov 11 2019
Staff was friendly and drop off was easyThey charge outrageous overcharging for tolls in general but you can't just get the charge for the days that you know you'll need them. You must get them for the duration of your rental. What a ripoff! Bait and switch. I made my reservation weeks before arrival and still got a different car than I asked for.
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Rated #4
Budget
7 Good (227 reviews)
1 location in Jacksonville Airport
Budget
Locations in Jacksonville Airport
  • 7.3
  • 7.5
  • 6.9
  • 6.6
  • 7.1
Recent reviews
2.0 MediocreSep 19 2022
The drop off process was okay because I didn't have to wait for everyone ahead of me. However, the handheld scanner didn't work so I never got the vehicle check in receipt. The process to get a vehicle should be reviewed at this location, it took over an hour to get to the counter to receive the vehicle I reserved. The wait in line took longer than the flight from Washington D.C. to Jacksonville FL, that is a huge red flag in my book. It should not take over 20 minutes per customer to check out our rent a vehicle. Customers that already have approved reservations should have been handled by an agent to get them out of the way to decrease the time spent waiting.
2.0 MediocreSep 6 2022
We specifically looked for a rental company that said "airport" for pick up and not "off site". We were disappointed when we were told to wait in the garage for our vehicle - because the car was offsite. What's the difference!! "Airport" should mean that you get your paperwork and get to the car at the airport; not get your paperwork and wait 20 minutes while an employee gets the car which is miles from the airport! Also, the check in process to get the car SHOULD NOT TAKE AN HOUR AND A HALF!! (Which it did for us and many other unfortunate travelers.)
10.0 ExcellentAug 8 2022
Loved this experience. My flight was delayed and I didn’t land until 3:30 AM. The friendly receptionist made sure that I was a taken care of and was extremely pleasant. Car was great, drop off wa easy, and price was fair.
10.0 ExcellentJul 18 2022
Only negative is that if you book through a 3rd party, you can't make changes at the counter. Otherwise, very happy.
2.0 MediocreJun 20 2022
Confusion with car. 2 people had same car no one could resolve. Had the gas option at return which we didn’t take. Called customer service 4 times and was transferred and on hold for hours. No one ever helped.
8.0 ExcellentJun 2 2022
Drop off in Columbia was terrible. Staff slow and not helpful.
8.0 ExcellentApr 28 2022
Cleanness of car
4.0 OkayApr 17 2022
The car was adequate but not what was listed as what we were getting. The tire pressures were low so we had to fill the tires with air shortly after starting the trip.
2.0 MediocreApr 12 2022
The car was damaged. They did not have my car available. The car was not clean. Had to wait 15 for another car. Horrible overall.
6.0 GoodApr 2 2022
Cars were dirty.
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Rated #5
Payless
6.9 Good (130 reviews)
1 location in Jacksonville Airport
Payless
Locations in Jacksonville Airport
  • 7.2
  • 7.3
  • 6.8
  • 6.4
  • 7.1
Recent reviews
4.0 OkayAug 23 2022
vehicle had a very unpleasent odor when i picked it up it was not the proper size that i had reserved despite calling to double check the day before however it did get good fuel economy the guys out in the parking garage were very helpful. the people behind the counter were very very slow there was along line and poor signage denoting that the payless counter was actually being serviced by the avis desk
10.0 ExcellentJul 25 2022
No line to pick-up; drop-off was super easy. A little expensive, but that's to be expected one-way at the last minute.
2.0 MediocreJun 1 2022
The staff at the Jacksonville location were very rude. Charged for prepaid fill up, without going over the disclosures. When I stated I wanted to decline, the woman stated, “ you don’t need to get confrontational.” She did not say anything about charging for gas. This is all after I stood at the counter for 10 minutes while she was on her phone and I was the only one there. Very disappointed. I will do whatever I have to to avoid ever using Payless again.
5.9 OkayJul 27 2021
Be prepared to wait 30-45 minutes in the garage for your vehicle to be brought out, this is after waiting in the line at the counter inside.
8.0 ExcellentJun 7 2021
Staff was friendlyhave more personnel behind the counter.
8.0 ExcellentApr 16 2021
Great carPretty expensive
6.8 GoodOct 23 2019
Car was good. Drop-off smooth and efficientPick-up took a long time to get the contract and then go get the car.
2.0 MediocreJan 15 2019
No representative at desk to rent cars. Did not answer phone calls. Had to rent with another company at the airport
2.0 MediocreJan 13 2019
No one at counter waited for 20 min then rented elsewhereNothing to gauge l.Jacksonville airport. No one at counter. Four people in line waited 20 minutes. Rented from dollar next door and was leaving and still no one there. Will never use again
4.0 OkayDec 8 2018
Something wrong with the car (Chevy Malibu). A LOT of exhaust came into the passenger compartment when the car was stopped or idling. Notified payless when we dropped off the car, but attendants did not seem to care and I doubt they wrote the vehicle up for maintenance.
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Rated #6
Enterprise
8.8 Excellent (30 reviews)
1 location in Jacksonville Airport
Enterprise
Locations in Jacksonville Airport
  • 9
  • 9
  • 8.8
  • 8.9
  • 8.3
Recent reviews
10.0 ExcellentMay 22 2017
excellent service from an excellent company!I got what i applied for.nothing
10.0 ExcellentMay 2 2017
Newer clean car and it was economicalNo keyless remote
6.0 GoodApr 9 2017
My car didn't have cruise controlThe enterprise representative knew I was picking the car up in one location and driving to another drop off location for a 5 hour trip. The car I rented didn't have cruise control and this was a major inconvenience.
10.0 ExcellentMar 30 2017
Fast, easy, niceQuick checkout, friendly service, nice new cars.Nothing
10.0 ExcellentMar 28 2017
Great customer service
4.8 OkayMar 22 2017
It was a big problem to extend my car rental an additional day. They charged me a high rate.
8.8 ExcellentFeb 25 2017
Car was too small
10.0 ExcellentFeb 7 2017
Coming through in the clutch!After we had a bad experience with a super-cheap vendor, we needed three minivans in a pinch for a trip leaving in an hour after our reservation. We were able to use the Kayak app on the airport shuttle, make the reservation, walk up moments later, and leave in no time with three vans. It was such a good experience!
6.4 GoodJan 25 2017
Very nice vehicle was given to us.Price had changed from what I booked through Kayak. I was quoted $144.00 plus a few Kayak fees. When I checked out after returning the vehicle to Enterprise at Fort Wayne Ohio Airport the price had changed and other fees from Enterprise had been added. When going through Kayak or Hotwire, the price should have been what we were quoted through these companies.
8.0 ExcellentDec 17 2016
It was an easy process to begin with. The agent walked me around the car to make sure that there were no scratches or dents on the car. It was a brand new car with a little over 1,000 miles on it!The only thing I didn't like was the type of car I had. This really wasn't too terrible as I only needed to get from point a to point b.....
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Rated #7
Alamo
8.6 Excellent (88 reviews)
1 location in Jacksonville Airport
Alamo
Locations in Jacksonville Airport
  • 8.7
  • 8.8
  • 8.7
  • 8.7
  • 8.4
Recent reviews
2.0 MediocreJul 17 2017
No one felt the need to share with me that I couldn't rent with my Visa debit. I get to the airport to pick up my rental just to be told you have to use a major credit card. I was told I am sorry and there is nothing I could do the day of my trip. I reserved the vehicle in February and was disappointed and embarrassed in July. Never again.
10.0 ExcellentJun 28 2017
Great rate
9.6 ExcellentMay 24 2017
Great Service.... Happy to have returned to them.Quick pickup of the car. Very polite service people.Though I know that taxes are not for the company, I was not prepared for the additional $75 that I was charged at the end when I returned my car.
9.6 ExcellentMar 28 2017
the $ 1.00 extra per gallon for refuel . ( no easy gas stations to be found near ft. lauderdale airport !
10.0 ExcellentMar 14 2017
Great service will definitley come backEverything.
10.0 ExcellentMar 1 2017
The quality of service we received at both pick up and drop off
5.2 OkayFeb 21 2017
Not what I orderedPickup and drop off procedures were very efficient and the Jax aiport on site drop off was very convenient.The ordering process is not as efficient and not communicated well at all. I got the special premier car and the total was $115.00 for four days. When I arrived at the Alamo desk, the "premier" car was a pick up truck. I have no issue with trucks, but it is not efficient nor convenient for a vacation vehicle and to get a different vehicle raised the price to $240. I could have gotten the same car cheaper had I not been drawn in by a price that probably doesn't even exist.
10.0 ExcellentFeb 21 2017
Quick and friendly pick up!Fast service. Nice selection of cars!N/A
2.4 MediocreFeb 20 2017
Specialty car? More like Specialty bus!Front desk was friendly enough to offer me a changed vehicleI rented a specialty vehicle hoping for a convertible or something sporty- and was given a 15 seat bus! Alamo insisted on me paying extra to get a realistic car which was very frustrating.
3.2 MediocreFeb 5 2017
ShadyThe dropoff people were great. Really nice, very helpful, etc.I prepaid for for the rental, which was $85. The lady at the desk handed me the keys and said it would be $234. I told jer that's not right and she said let me check and then said it would be $135. She said the extra was for insurance. I told her I have insurance, so she finally took the extra money off. Beware of them trying to trick you like this. Also the car was nasty. Dog hair and crumbs everywhere.
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Rated #8
Avis
7.6 Good (56 reviews)
1 location in Jacksonville Airport
Avis
Locations in Jacksonville Airport
  • 7.8
  • 8.1
  • 7.5
  • 7.5
  • 7.6
Recent reviews
10.0 ExcellentJun 24 2022
Everything was excellent! Highly recommend
4.0 OkayApr 4 2022
No other rental car counter had a line as long as Avis. We waited for almost an hour to get to the front to get our car. Then they add on all these hidden costs, inflating the final price way beyond what the reservation price was set at. Very frustrating.
10.0 ExcellentMar 6 2022
Too expensive and I had no choice
10.0 ExcellentMar 5 2022
Flow
2.0 MediocreJan 4 2022
Was not stated in booking that a credit card had to be used vice a debit card. I don't normally carry many credit cards on me so this could of been interesting if I didn't have one available. Took over an hour to receive car from valet. So my 24 hour reservation just turned into 23.... overall very poor experience
2.0 MediocreOct 22 2021
They tried to scam us by charging a cleaning fee of $450 for smoke…but we don’t smoke! It’s a scam, be careful renting here!
3.9 MediocreSep 14 2021
Gave me a car that had oil leaks Had to add oil twice Had to call Avis roadside service to tell them that their car was leaking oil and the indicator lights kept coming on Was directed to a conference center where I had to hunt for a telephone booth side Avis office to exchange the car Never was given credit for the oil I purchased.
3.9 MediocreAug 14 2021
Be aware of what you are renting. We requested a six seater with room for luggage. Got a Ford Explorer, which fit six, and two pieces of luggage. That was what was depicted from the listing. Technically correct, but not a good fit for us.
6.0 GoodFeb 16 2021
very long wait for car in garage
7.6 GoodJun 24 2019
Car was clean and and price was goodThe price changed on me when i got to my destination. The bill at the destination was about 15% more than they told me it would be, and the representative was unable to explain why. Also the dropoff was very confusing—it was in a mall parking lot, difficult me to figure out what to do where to go.
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Rated #9
Easirent
5 Okay (81 reviews)
1 location in Jacksonville Airport
Easirent
Locations in Jacksonville Airport
  • 5.3
  • 5.3
  • 4.9
  • 4.8
  • 5.4
Recent reviews
10.0 ExcellentSep 21 2022
Service was great and booking was easy. The car was new and clean.
2.0 MediocreAug 3 2022
Pickup took 1.5 hours because there was only one attendant working, the computer and scanner were slow, and the documents required to pickup were not well communicated. People were getting half way through the pickup process only to realize they didn't have the right insurance document, getting out of line to call, etc. You must have your insurance card and be able to show coverage $ amounts. Easirent didn't allow folks to cancel their reservation despite having 12+ people in line in front of them and a 2+ hr wait (was taking ~20 mins per person for pickup).
2.0 MediocreJul 2 2022
I will NEVER use this company again. Rental office was filthy (think $30 per night motel room smell) and the car was dirty (had not been vacuumed or windows cleaned). Tire had a slow leak that went down to 9psi while I had it. They would not come fix it because I didn’t buy extra insurance. I assured them that it wasn’t my car and I absolutely didn’t care, and they still could have cared less. Check-back-in process was also sloppy and terrible- guy took my key and left, after 30 minutes so did I because I had no idea if I was done or not but had a flight to catch. Terrible all the way around. It was cheaper than Enterprise or Hertz, but from now on I’ll pay the difference. Awful.
2.0 MediocreJun 28 2022
The young man that checked me in was courteous and so was his female coworkers. I signed for a full tank of gas without having been shown the car and was told it was on full and had to be returned that was. It definitely was not at full but I wanted to get in my way. The car was 2 months and 5,000 miles over the last oil change and service. When I returned the car, the less than polite manager named Francky finally came to help me after having been verbally reprimanding an employee so the lobby could hear it. We went to the car and when he opened it he said “it’s a non smoking car sir” i said, okay and told him I don’t even smoke cigarettes but nice try. He said he smelled smoke and I told him he did not and neither did I and then proceeded to show him that there’s isn’t even anything on that car that says you can’t smoke so even if I did, it’s not marked anywhere. He then “bargained” with me to pay a $250 fee or a lesser fee of $161. I obviously wanted to pay less even though I said I’d fight it. He was so condescending and rude and had no business dealing with customers. I told him this was fraud and theft and a complete scam. I later checked my account and what should have been a $172 charge for a rental and $161 smoking fee and my bank has a hold of over $800 currently from Easirent. This has completely ruined my vacation and I’m still nervous and anxious as I await the outcome of this disgusting situation. I went to Yelp and was blown away at all the negative reviews and how many of them specifically reference Francky and this exact behavior. Im surprised that 3rd party companies use this business as it has repeatedly abused your customers and taken full advantage of them financially and seemingly without punitive measures. I ask that you look into this matter and help prevent further patrons from being taken advantage of. Thank you.
2.0 MediocreJun 24 2022
Our flight was weather delayed, we arrived at 19:30 and were told that they had closed at 6pm. I find it incredulous that an airport car rental company closes at that time. We had to arrange airport hotel accommodation for that night, They wouldn’t refund/discount the day’s loss of rental, wouldn’t recommend this car rental and certainly wouldn’t consider using them again.
2.0 MediocreJun 6 2022
The instructions on how to call shuttle were unclear, the number listed in the confirmation email doesn’t work, my rental car wasn’t available and the employees had no reasonable estimate of when a car would be available although they tried to have me wait hours in case one showed up. Every customer that picked up a car before me had to wait for the vehicles to be cleaned. When I searched to see what other vehicles were available in the area, Kayak still showed Easirent as having multiple immediate availability although there were no cars available. I ended up getting a better rate from Avis and Easirent didn’t even bother to offer me a ride back to the airport to pick up my vehicle despite their poor service. I will not be using Kayak, Easirent, or Priceline for a rental car again.
4.0 OkayMay 12 2022
Pay extra for a reputable car rental company. Car was filthy. Service was SLOW.
10.0 ExcellentMar 29 2022
Service was exceptional!
6.0 GoodFeb 8 2022
Weird insurance requirements, under staffed, slow shuttle. Only reason this place exists is because it's cheap
10.0 ExcellentFeb 6 2022
The price was very reasonable and every one that we had contact with was friendly and competent. One of our best car rental experiences.
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Rated #10
National
9 Excellent (2 reviews)
1 location in Jacksonville Airport
National
Locations in Jacksonville Airport
  • 10
  • 9
  • 9
  • 10
  • 7
Recent reviews
10.0 ExcellentFeb 13 2017
the manager was very professional and helpful.Kayam was not upfront by letting me know an actual credit catd was needed to rent so ot cost nme an extra 25 dollars or more because had to have a friend use her CC and then pay for an additional driver for me
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Rated #11
Airport Van
7.6 Good (1 review)
1 location in Jacksonville Airport
Airport Van
Locations in Jacksonville Airport
  • 8
  • 8
  • 8
  • 6
  • 8
Recent reviews
7.6 GoodMay 27 2019
The lock hanging from the mirror banging was very loud and annoying.
Rated #12
E-Z Rent-A-Car
6.7 Good (28 reviews)
1 location in Jacksonville Airport
E-Z Rent-A-Car
Locations in Jacksonville Airport
  • 6.9
  • 6.8
  • 6.5
  • 6.5
  • 7
Recent reviews
2.0 MediocreJun 17 2017
They are scam artistsThere was nothing to likeThey charge you an extra $350.00 to rent the car and also limit you to only a 150 per day. Even though it was reserved at one price and unlimited miles. They change your reservation and now you are stuck unless you decide to leave. They also take the spare tire out their cars so you would take their insurance. Avoid at all cost. Pay the extra money so you can get better service.
4.8 OkayMar 13 2017
Price was right. Located with Wally Park enabled EZ to leverage Wally Parks great shuttle service.Long wait to get a rep, car smelled like smoke plus had 2 low tire pressure lights come on while driving.
2.0 MediocreMar 7 2017
Dumb rulesIf you are a local renter,go someplace else and rent. These people say unlimited miles, unless you live in the state,then you are only allowed 150 free miles per day. They also want a $350.00 deposit. I guess they want to insure that they already have your money if you go over 150 miles per day. The rate per mile they charge after 150 miles is $0.55 . That could add up to some serious dollar amounts really quickly.
9.6 ExcellentFeb 13 2017
Good customer serviceTook too long to go through paperwork to rent vehicle
2.0 MediocreJan 31 2017
AggravatedE-Z does not accept credit debit card and had to switch to a different car rental at the last minute which made renting a car more expensive.
4.8 OkayJan 24 2017
Don't believe the advertised reservationThe online reservation clearly stated unlimited miles. But when I'm standing at the reservation desk after I'm already at the point of no return I'm informed I am limited to a total of 300 miles, with each mile afterwards at $0.55 per mile. The whole purpose of the rental was for a trip that far exceeded the allowable mileage bringing my total out of pocket expense nearly four times the advertised rental rate. Even after I showed the manager my reservation and what was advertised he informed me it was a private company and that's their policy and if I didn't like It go somewhere else. Unfortunately I was stuck with no ride and no time to spare. I will not be using this service ever again.
4.8 OkayJan 17 2017
What the Fog?The car seat came absolutely soaking wet. We had the hardest time with the car continually fogging up. It was fine when parked but as soon as we turned it on, nothing but fog. It was actually dangerous. Also, seats 5 but if you are the unfortunate one to sit in the back middle seat you will be uncomfortable. It is so high your head touches the roof and you feel squished even though there is room. Finally, we were told that the rental office opened at 5am. They don't. The 800 number only gave us grief and attitude.
2.0 MediocreJan 14 2017
Stay away from E-Z Rental: cars are not reliableThe only good thing about E-Z Rental was that after a horrendous experience, they gave us a brand new, upgraded vehicle. There was also a very nice lady working in the car lot who saw my family with young kids waiting and gave us all a free bottle of water.We had an absolutely horrendous experience with E-Z Rental. First, we had an extremely long wait to get our vehicle, at least 45 minutes. Second, they gave us an unreliable car. Sitting in the passenger seat, I could feel intense vibration in the vehicle. I said something to my husband about how uncomfortable it was. But we pressed on, we thought this is what we got for trying to save a little money on a rental car. But no amount of savings is worth putting my family's lives at risk. As we continued on the vibration continued to get stronger and stronger. It was so bad, I finally called E-Z Rental Roadside Assistance. She could hear the vibration through the phone and said we should get off the road immediately. We got to an exit, got to a gas station, and asked what they would do. She patched us in to the Jacksonville airport location. It was 9pm at night and thw employee there said there was nothing he could do until the next morning and that they couldn't pay for our hotel. Basically we were stranded with an undrivable car and no hotel, 3.5 hours from our final destination. My husband called AAA and they came to change our tire. The mechanic said he was absolutely shocked that a rental company would give us a car with a tire in that condition. The inside of the tire was completely shredded. I shudder to think what would have happened to my family if that wheel had popped on the expressway and we lost control of our vehicle. My husband then drove our car back to the Jacksonville airport with the donut on it at 6am so he could be there when the manager got in. They gave us half off our rental car which basically covered our hotel for the night and our AAA membership which covered changing the tire. I'm shocked that they weren't able to do more for us, given the fact that they put my family's lives at risk and then weren't willing to pay for our hotel when we were stranded at night, still far from our intended destination. I will never rent from E-Z Rental again.
6.4 GoodJan 5 2017
The car wasn't the cleanest car we've ever rented.
10.0 ExcellentDec 22 2016
GreatIt was an excellent experience overall, for being my first time ever renting a car.
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1277 travelers who rented a car in Jacksonville Airport gave the car agency they used an average rating of 7.3

Car rental locations at Jacksonville Airport

Good to know

Most popular agency

Easirent

Average price

$48/day

Good deal

$39/day

Top tips for renting a car at Jacksonville Airport

  • Whether you are traveling to Jacksonville for leisure or business, a car rental at Jacksonville Airport (JAX) gives you the freedom to move around at your convenience without the need to rely on the rigid public transportation system. Jacksonville, perfectly nestled along the Atlantic Ocean in Northeast Florida, is a fascinating paradise for those looking for a luxurious yet affordable getaway. When you are visiting the "Bold New City of the South" as Jacksonville is locally known, there is no better way of exploring the city than with a car rental at Jacksonville Airport (JAX). With your rented car, you will enjoy the sights and sounds of Jacksonville at your pace and pleasure. Simply put, a Jacksonville Airport car rental gives you the freedom to explore the city and its surroundings on your terms.
  • The car rental companies have their desks next to the airport’s baggage claim area just off the lower level of the terminal building. From here, you will find both multinational as well as local car rental agencies. Better still, these agencies provide a wide range of car rental options, from luxury cars to vans and everything in between. It’s all about your budget and preference. You can book your preferred car online and pick up on arrival after taking care of the necessary paperwork. Once you pick up your Jacksonville rented car, you can take a 20min drive to the Jacksonville city center via the I-95 N.
  • Driving around Jacksonville can be tough, especially if you are a first-timer. Things get tough when you are not sure about the rules of the road. When approaching a four-way stop where one or more cars need to stop, the most prudent thing to do is pause at the stop sign, then get into the intersection as soon as you can. The left lane is always designated for drivers over 65. The state of Florida enforced the Move Over Act in 2002. This act requires drivers to change lanes or slow down 20 mph when approaching an emergency vehicle. As you probably know, driving while operating a handheld device is not a good idea and it might earn you a fine in the Sunshine State. So avoid the temptation to talk on the phone or grab that selfie stick while behind the wheel. Finally, driving under the influence is prohibited in Jacksonville. If convicted, you may face a fine or have your license suspended.
  • Jacksonville, like any other city, has its share of traffic challenges that you need to know when planning to visit the city. Morning rush hour begins at around 7 am through to 9 am. The afternoon rush starts from around 4.30 pm to 6.30 pm. Things can get worse when it is raining and all eastbound bridges are clogged up due to mishaps. Generally, you may want to set off for your drive to the airport early enough to avoid running into traffic that might cause you to miss your flight.
  • 25% of our users found rental cars at Jacksonville Airport for $59 or less
  • Book your rental car at Jacksonville Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Jacksonville Airport