Pick-up location | Pleasanton |
---|---|
Rental locations | 1 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
Hertz
5.2
Okay
56 reviewsCleanliness
5.3
Comfort
5.4
Pick-up/Drop-off
4.9
Value for money
4.5
One location in Pleasanton
Filters
Show reviews that mention
Reviews
8.0 Excellent
May 2021
Cons:
I modified my rental and was told my total would be 240 they didn’t say anything about being charged per mile. When I returned the car I was charged 442 dollars for mileage charges2.0 Mediocre
May 2021
Cons:
Get more cars2.0 Mediocre
Apr 2021
Pros:
Nothing. The rental wasn’t honored as reserved, twice!!!Cons:
Not scheduled me with Hertz2.0 Mediocre
Mar 2021
Cons:
Reserved a mid-size suv. At pickup the only thing they had was a cargo van! Seriously it was that or walk. Got to drive that from San Antonio to Galveston. They made no effort on their own to fix the problem. After numerous phone calls i initiated I was finally able to exchange it 3 days later for a Ford Fiesta (only car available) 25 miles away. Horrible customer service and overall experience! Never again Hertz!!2.0 Mediocre
Mar 2021
Pros:
NothingCons:
Reservation made on your site was not valid. No vehicle was available at the HERTZ location specified. Spent $50 for cab ride from airports to HERTZ location. Then searched for an hour searching for rental. Spent another $30 for UBER to Enterprise for rental vehicle.2.0 Mediocre
Feb 2021
Cons:
Pick was scheduled on Kayak after the Hertz office was closed. Scheduled for 5 pm pick up, office was closed early and gone by 5 pm. Was posted as closure at 6 pm. Difficult to cancel with Kayak.Avis
10.0
Excellent
7 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
8.0
One location in Pleasanton
Filters
Show reviews that mention
Reviews
10.0 Excellent
Mar 2021
Pros:
Pleased with the overall experience.Cons:
Whoever assisted me could have done better at checking/inspecting the car with me for any physical damage to the car. He didn’t inspect the vehicle with me. He was unable to offer the cheaper online third-party collision car insurance. Instead, he offered me his onsite car insurance 3x more expensive compared to the online.8.0 Excellent
Jan 2020
Cons:
The layout of renting a car and the insurance price.10.0 Excellent
Aug 2017
Pros:
Excellent management servicehey Siri I'm guessing the manager or the president there of the Avis that I dealt with was very Bari him understand about he worked with me on needing the car in extra day I am very pleased with his services in his communication2.0 Mediocre
Jun 2017
Pros:
N/ACons:
We were given a pick up time of 12 noon, we showed up about ten minutes early and when we tried to walk in the lady was very rude and locked the door on us saying they were closed. This particular location apparently closed at noon but she couldn't even take us in since we were there before noon and had a reservation. Then she tried hiding behind the counter like we didn't see her. It was an overall horrible experience.5.2 Okay
Oct 2016
Cons:
Rental was double what was quoted10.0 Excellent
Mar 2021
Pros:
Pleased with the overall experience.Cons:
Whoever assisted me could have done better at checking/inspecting the car with me for any physical damage to the car. He didn’t inspect the vehicle with me. He was unable to offer the cheaper online third-party collision car insurance. Instead, he offered me his onsite car insurance 3x more expensive compared to the online.8.0 Excellent
Jan 2020
Cons:
The layout of renting a car and the insurance price.10.0 Excellent
Aug 2017
Pros:
Excellent management servicehey Siri I'm guessing the manager or the president there of the Avis that I dealt with was very Bari him understand about he worked with me on needing the car in extra day I am very pleased with his services in his communication2.0 Mediocre
Jun 2017
Pros:
N/ACons:
We were given a pick up time of 12 noon, we showed up about ten minutes early and when we tried to walk in the lady was very rude and locked the door on us saying they were closed. This particular location apparently closed at noon but she couldn't even take us in since we were there before noon and had a reservation. Then she tried hiding behind the counter like we didn't see her. It was an overall horrible experience.5.2 Okay
Oct 2016
Cons:
Rental was double what was quotedEnterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
6 locations in Pleasanton
Filters
Show reviews that mention
Reviews
10.0 Excellent
Sep 2019
Pros:
Awesome service from Ms Chelsea T and the crew.10.0 Excellent
Dec 2016
Pros:
no problems...courteous...adaptable to changes...excellent vehicle8.0 Excellent
Nov 2016
Pros:
Car was great Update was reasonable.Cons:
Charged us twice as much when we reserved. Took csre of it on teturn but took a while.10.0 Excellent
Sep 2019
Pros:
Awesome service from Ms Chelsea T and the crew.10.0 Excellent
Dec 2016
Pros:
no problems...courteous...adaptable to changes...excellent vehicle8.0 Excellent
Nov 2016
Pros:
Car was great Update was reasonable.Cons:
Charged us twice as much when we reserved. Took csre of it on teturn but took a while.Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Pleasanton