Prescott budget was super friendly and professional car had pr
Pros: The gentleman at the budget rental car place in Phoenix was very nice.
Cons: They keyless fob didnt work correctly and the car doors locked automatically with the fob inside. A guy had to come out and break into the car sucking up 3 hours and now they want to charge us $60 for the cost of the towing company needing to be called.
The transmission was dying in the car.
Jul 2 2017
Pros: The woman who helped us with paperwork was very nice.
Cons: The person who rented our reserved vehicle before us turned it in late. There was not a spare van to give us. So, we had to come back. I'm sure the person who came back 2 hours late paid a penalty. We were not given a credit. I wonder why.
Sep 22 2017
Pros: Great mpg! Really awesome!
Cons: No instructions for radio, no autoheadlight, and kinda gutless but that what you trade for great mpg. I drive an 03 Sequoia and have rented 3 cars in the past 2 months and all have auto headlights. The rogue has daytime running lights and a lit dashboard. I drove 2 hours in the dark before someone told me I did not have any tail lights. It was also a base pretty much a base model with no gps but I can't fault the rental agency for that, it was $51 a day. I did not like the choices they had on hand, I had requested a Rav4, so I switched to something they did have that I thought would be acceptable. It was more then acceptable, not as good as I am used to but a great deal at the price.
Nov 13 2017
I rent a lot of cars, it would be nice to know which one they want me
Pros: I use budget a lot. I was overcharged once but other than that they have been awesome.
Pros: The car was in good shape, friendly service.
Cons: Car wasn't ready and I had to wait to get it cleaned. Also, I expended another 90.00 for car insurance that was pushed on me last minute and they told me it would be a 500.00 deposit to not have the insurance. I was also asked to pick out a car " I liked" in person when I already chose a price package online before pickup. I waited about 45 minutes to get out with the car, and had to wait while the car inspector measured a small scratch on the bumper when I returned though I took extreme care of the car on my 48 mile 3-day rental. The car was not examined thoroughly or by the same person when I picked the car up.