Prescott budget was super friendly and professional car had pr
Pros: The gentleman at the budget rental car place in Phoenix was very nice.
Cons: They keyless fob didnt work correctly and the car doors locked automatically with the fob inside. A guy had to come out and break into the car sucking up 3 hours and now they want to charge us $60 for the cost of the towing company needing to be called.
The transmission was dying in the car.
Jul 2 2017
Pros: The woman who helped us with paperwork was very nice.
Cons: The person who rented our reserved vehicle before us turned it in late. There was not a spare van to give us. So, we had to come back. I'm sure the person who came back 2 hours late paid a penalty. We were not given a credit. I wonder why.
Pros: The car was in good shape, friendly service.
Cons: Car wasn't ready and I had to wait to get it cleaned. Also, I expended another 90.00 for car insurance that was pushed on me last minute and they told me it would be a 500.00 deposit to not have the insurance. I was also asked to pick out a car " I liked" in person when I already chose a price package online before pickup. I waited about 45 minutes to get out with the car, and had to wait while the car inspector measured a small scratch on the bumper when I returned though I took extreme care of the car on my 48 mile 3-day rental. The car was not examined thoroughly or by the same person when I picked the car up.