Poipu car rentals

Poipu car rentals

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Poipu, Kaua'i, HI
Nov 2 — Nov 9
Same drop-off
Poipu, Kaua'i, HI
Tue 11/2
Noon
Tue 11/9
Noon

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Poipu car rental reviews and directory

From $60/dayRated #1
Hertz
Best rated
7.1 Good (129 reviews)
2 locations in Poipu
Hertz
Locations in Poipu
  • 7.4
  • 7.5
  • 6.9
  • 6.6
  • 7
Recent reviews
10.0 ExcellentAug 19 2017
Price was lower than quoted. I had a small accident with two small dents and they were very reasonable.
5.2 OkayAug 14 2017
Hertz needs a better workflowThe car was fine. The staff is very reasonable and friendly given the challenge at the Lihue-Kauai location.The shuttle buses are too small to accommodate the demand after a flight arrives, so you may have to wait several shuttles to get onboard and to the rental car location. Once there, the line is slow--- not uncommon for rental agencies, but one would think they could figure this out. Most damning, After waiting in line for the rental car and getting the paperwork finalized, we had to wait another half hour for the car to be ready. They said it was being cleaned. We waited with another 40 people. There has got to be a better way to run this location. There's either a management problem or a shortage of employees.
2.0 MediocreAug 13 2017
Terrible rental in Kauai-avoid Hertz!The car was fine but the experience of picking it up in Kauai was so miserable I don't think I would ever use Hertz again. We were told there were no cars when we arrived at the lot. A smug agent informed people that the agreement was for a car sometime that day and not at any particular time. What a way to start your vacation in paradise. It took a long time before they even would predict when a car might be available. Then I was told a car was on the lot but I would need to wait for it to be cleaned. Inconsiderate and incompetent service. A large group of really unhappy customers basically begging to take any car they could find. No apologies.See above.
3.6 MediocreAug 13 2017
Waited 90 minutes for car that was not even ready!The Dodge Journey had decent air conditioning; really can't think of othe positives.In Lihue, I waited over 90 minutes in line at Hertz and then when they told me what vehicle I had, I eventually found it in a long line waiting to be cleaned. Our family was very hungry so we were able to convince them to let us take the car dirty.
6.0 GoodJul 30 2017
Poor customer service. Agent on check in was rude & very unfriendly.
8.0 ExcellentJul 29 2017
They were quick to pick us up from the terminal and the staff were very friendly.We had a warning light appear and could not reach the national or local office for assistance even after many attempts.
7.6 GoodJul 20 2017
Way better than ThriftyNo hard sell to upgrade like I've gotten from Thrifty at Lihue airport. Easy pick up and drop offCar had a few dings but I've learned to take a complete photo/ video survey of my Rental cars ever since renting from Advantage rental in Orlando. Never had problem with Hertz
9.6 ExcellentJul 17 2017
Great car no problemsNo issues.Nothing
3.6 MediocreJul 12 2017
poor car rental experienceextremely long lines during pick-up slow processing of a car rental booked and paid for in advance only one car option
10.0 ExcellentJul 12 2017
Hertz RentalFast and efficientNone
From $40/dayRated #2
Enterprise
Cheapest deal
8.8 Excellent (69 reviews)
4 locations in Poipu
Enterprise
Locations in Poipu
  • 9
  • 8.9
  • 8.7
  • 8.4
  • 8.8
Recent reviews
7.9 GoodAug 27 2021
No pick up @ the airport , you have too call a cab
10.0 ExcellentAug 15 2021
The Lihue offsite of airport Enterprise rental was really helpful and staff knowledgeable and friendly. The cost was considerably less than rentals at airport and we were able to drop off car at Enterprise airport location on weekend for our departure from Lihue.
7.9 GoodAug 6 2021
The pickup location was off-site. This was not made clear. Getting to the lot was difficult and time consuming. Once there, the staff was great and helpful, upgrading us without cost when our car was not available.
10.0 ExcellentJun 5 2021
EXCELLENT SERVICE! THANK YOU
10.0 ExcellentJun 5 2021
Staff was friendlyIf you offered an airport shuttle
10.0 ExcellentJun 3 2021
Great customer service and was upgraded to a larger vehicle, which ended up saving our trip as the rest of our party booked with Avis who ran out of vehicles and couldn't honor their reservation. With the upgrade we were able to fit everyone in one vehicle!The pickup line was extremely long, so could have had more employees available. Everyone was nice and helpful though!
6.0 GoodApr 21 2021
Staff was wonderful. Car was clean and ready for pick up.Location is NOT at airport - there is NO shuttle. Uber / Lyft are NOT readily available. Must rely on taxi, which is hit or miss from the airport. I had to walk the 1.8 miles from the airport to get to Enterprise before it closed.
10.0 ExcellentFeb 7 2020
We loved how smoothly and efficiently the check in and return went.
9.6 ExcellentJul 9 2019
Car was a little hard to get into.
10.0 ExcellentJun 4 2019
Check in staff rocked. Super easy drop off.
From $52/dayRated #3
Avis
7.8 Good (25 reviews)
2 locations in Poipu
Avis
Locations in Poipu
  • 7.8
  • 7.9
  • 7.8
  • 7.7
  • 7.5
Recent reviews
10.0 ExcellentDec 23 2019
The check in cashier was super sweet. Had lots of great travel advice, understood that we were tired from our flight and gave top notch customer service.
4.0 OkayDec 17 2019
First car needed maintenance. They should have known this. The battery died in the parking lot.Car might have worked.
8.0 ExcellentJul 9 2019
Rental car pick up had a very long line
10.0 ExcellentApr 7 2019
Is was easy to get and returnThey were super
8.0 ExcellentApr 7 2018
Double price when cruise ship arrives.Car was clean and nice full of fuel and ready to go. Process was fast and easy. Service and car were great, no complaints.When I priced out the same car the day before it was half as much. My fault for not reserving it then I guess. I just don’t like price gouging. Even under the guise of supply and demand.
4.8 OkayApr 1 2018
I do not recommend Avis in LihueCar was very comfortable and had no issues with operations.Pick up and drop off was chaotic, customer service was very poor. Picking up the car took an hour because of long lines and slow service. It was clear they were backed up and did not have enough vehicles clean and ready to rent. Drop off was also poor, the return area was poorly marked and the attendant did nohad promptly acknowledge us or assist in directing us for our return.
4.0 OkayApr 1 2018
Had to wait...short staffFriendly
7.6 GoodNov 1 2017
Pick up slow, drop off excellent!The drop offThe pick up was slow and arduous
8.0 ExcellentAug 23 2017
Good value.Not the best customer service I've experienced at check-in.
5.2 OkayJun 17 2017
Inside of car was very dirty.
Rated #4
Economy Rent a Car
7.1 Good (13 reviews)
1 location in Poipu
Economy Rent a Car
Locations in Poipu
  • 7
  • 6.9
  • 6.7
  • 8.3
  • 6.7
Recent reviews
6.0 GoodFeb 8 2020
Car was comfortable - outwardly seemed clean - staff was niceCar smelled like cat pee almost from the time we drove out. The operation was very small and not what we expected from a front line car rental company - obviously contracted out. Not much inventory to pick from and I felt the professionalism was lacking - would never rent from them again. Gave us an uneasy feeling in regards to the paperwork we were given in the onset.
3.6 MediocreFeb 2 2020
Staff was friendlyOur car had major issues. It was 13 years old with 100,00 miles on it. Windshield wipers didn't work, it started to overheat while we were sightseeing, the whole car would shake violently when you braked and the transmission was slipping gears when accelerating from a stop. It was like a bad joke.
4.0 OkayJul 8 2019
Car AC didn’t work, windows would shut, engine check lights on. Staff told us tough luck.Better car or rate reduction for crappy car
8.4 ExcellentMar 24 2019
The staff was great. It was a super quick process.The car was a little older. A newer one would have been nice. But it was still clean and very reliable.
10.0 ExcellentOct 13 2018
5 star serviceWe were picked up by our friendly driver who was happy to answer any touristy question. On our way to the rental company, he called the guy in the office to get our car ready. The process was very speedy.We did not get the type of car we ordered but nevertheless were happy with the rental company overall.
9.6 ExcellentJun 23 2018
Worked Out WellThe pickup and drop off were so easy. Everyone was lovely The car worked well and was clean. All good.The price. But i think it was actually reasonable given the prices in Kauai and probably better than most.
9.6 ExcellentMay 28 2018
Good valuePrice, availability, More convenient than expected for an off airport rental locationNo back-up camera
6.0 GoodMar 5 2017
It did save us money......but was it worth it. The van only had basic features. No A/C in back, no automatic rear doors, minimal driver controls. Battery on key fob went out. Very nice people working there.
4.0 OkayOct 15 2016
Stay awayThe people were friendly and helpfulWe rented a minivan from this place. It was the lowest line of the minivan and old. I was surprised it had automatic windows. No air conditioning in the back. We hoped to save some money, thinking all rental agencies were the same. We were wrong. We ended up spending more money on an inferior product cuz they charged us to have an extra driver, where most places will allow you to include your spouse. The car was falling apart. the lining inside was coming down and one of the interior lights kept falling down too. Halfway thru the trip (we were there for a week), the unlock button on the remote stopped working. Luckily the key fob was new enough to have an actual key in the remote fob. So, we had to unlock the door manually everytime from that point on. Overall, it was a mediocre experience. I wouldn't use this company again.
From $48/dayRated #5
Dollar
Most popular
5.1 Okay (17 reviews)
1 location in Poipu
Dollar
Locations in Poipu
  • 5.9
  • 5.8
  • 5.1
  • 4.7
  • 5.1
Recent reviews
1.9 HorribleOct 4 2021
Was not allowed to cancel my rental even though the governor asked visitors NOT to come to his state. :(
1.9 HorribleAug 26 2021
This car rental agency is dishonest. Their address *says* 2440 Hoonani Rd, Lihue, which suggests a relatively short drive from the Lihue airport, but in reality they're 30 minutes away in Koloa. This is not a clerical error - if you type the street address into Google Maps it correctly identifies the city as Koloa, and we got multiple confirmation emails listing the address as Lihue. This is a very deliberate effort to mislead travelers flying into the Lihue airport. We didn't realize the "Lihue" address wasn't actually in Lihue until we landed and had to call a $60 taxi to pick up our car. Dollar then refused to let us change the rental dropoff location so we had to spend another $60 and hour round trip from the airport dropping the car off on our last day. It left a horrible taste in our mouths during what was meant to be a relaxing vacation. The car itself was fine. But we'll never rent from this slimy company again.
10.0 ExcellentAug 24 2021
All of the staff at Dollar were great. I made a mistake when booking and they could have just said, "too bad, we don't have anything for you," when I got there but Cheryl took the time to help me out and went above and beyond. Returning the car was really easy too.
1.9 HorribleAug 8 2021
Did not rent car out of Koloa, got it at Lihue Airport. I originally booked car from Koloa (unwittingly) for less than $400 for our stay. Didn't know or was informed about shuttle to Koloa facility. Expedia said they'd make the change to Lihue Airport pickup and there'd probably be a slight increase in price. I said OK but let me know. They then made the change without getting back to me and the new price was now over $900! I emailed the person at Expedia who made the change but he never got back to me. I called Expedia and was told they are just the agent and I need to call Dollar. Dollar said that the price was locked in (fine print somewhere) because the reservation and price was guaranteed. I was told to work it out with Expedia. We are not rich tourists. We are Hawaii locals. I'm a Veteran living on Social Security and working part time as a Substitute Teacher at an Elementary School. I went to Kauai to participate with my team at the Hawaii State Senior Softball Tournament. This price of over $1200 for a 5 day car rental is an extreme hardship for us. On top of it all, the service and the car at Dollar was substandard. Very bad experience. The only good part was our team took the State Championship. Will never rent from Dollar or go through Expedia ever again. I hope all this writing was not a waste of my time. Mahalo.
6.0 GoodJun 27 2021
Pickup was for LIH airport (on a Saturday) but system had an error and booked at a location 20 miles away only open weekdays before noon. Dollar toll free number was no help via phone and actually wanted to charge double the price to "change" the reservation to a date that the office was actually open on Monday. Thus for 3 days less they wanted to charge double the price. Luckily the local office arranged for an airport pickup otherwise vacation would have been horrible.
1.9 HorribleJun 23 2021
Car was booked 1 hour away from airport at the city of Popoi, NOT Lihue. My flight arrived at 12 and the booking was for 1:00 pm, but location closed by noon. Horrible experience.
10.0 ExcellentJun 12 2021
The counter agent Skip was more than helpful and friendly and really put in extra effort. Terry, the area manager, was able to help me with a problem, solved it, and was friendly, professional, and just made our experience with Dollar excellent.
2.0 MediocreJun 8 2021
Friendly managerThis car location was NOT true. It said Lihue pickup. It was actually Koloa...a 40 minute drive away!!! We were charged extra fees because there was NO WAY to get to our car and pay for a ride.
10.0 ExcellentJun 8 2021
They made a mistake on the bill initially, but immediately honored the price at registrationSuper easy. No complaints
2.0 MediocreMay 23 2021
Nothing! Will never use Dollar Rental again!I booked our car 3 months ahead of our trip. Called 2 weeks prior to our trip to confirm we did have a car and they confirmed we did have a car. The day before our trip, they called and said they were closed on the weekends so we would not have a car! They also said they were calling "as a courtesy" and were not required to call us!!!!!! That left us stranded. Found out they changed their hours a week prior to our trip but they never bothered to call us until the day before. And then to have the audacity to tell us they were calling as a "courtesy"!
253 travelers who rented a car in Poipu gave the car agency they used an average rating of 7.5

Car rental locations in or near Poipu

Good to know

Most popular agency

Dollar

Most popular car type

Intermediate

Average price

$56/day

Good deal

$45/day

When to book a rental car in Poipu

Average daily price per month
Rental car prices as pick-up date approaches

Car rental insurance in Poipu

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Poipu car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Poipu.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Poipu car rental.

Top tips for renting a car in Poipu

  • 25% of our users found rental cars in Poipu for $45 or less
  • Book your rental car in Poipu at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars in Poipu are around 32% cheaper than other car types, on average

FAQs about renting a car in Poipu

  • Some car rental companies in Poipu which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Dollar, Enterprise and Thrifty

  • On average a rental car in Poipu costs $56 per day.

  • The average gas price in Poipu is $3.67 per gallon over the past 30 days. Filling up a gas tank costs between $44 and $59, depending on the car size.

  • Intermediate (Jeep Wrangler or similar) is the most frequently booked rental car type in Poipu.

  • Car rental companies onsite at Lihue airport include Thrifty, Advantage, Dollar, Hertz, Alamo, Budget, Payless, Enterprise, Avis and National.

  • Car rental companies that offer shuttle or pick-up services from Lihue airport to off-airport locations include Thrifty, Advantage, Dollar, Hertz, Alamo, Budget, Payless, Enterprise, Avis, and National.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Intermediate car rental in Poipu costs $45 per day, on average.

  • A Compact car rental in Poipu costs $86 per day, on average.

  • A Standard car rental in Poipu costs $42 per day, on average.

  • In Poipu, cars are most frequently rented at Alamo 3276 Hoolimalima Pl (9 miles from city center).

  • On average a rental car in Poipu costs $390 per week ($56 per day).

  • On average a rental car in Poipu costs $1,670 per month ($56 per day).

  • Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).