Pick-up location | Rio Grande |
---|---|
Rental locations | 1 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
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Passenger van |
SUV |
Commercial |
Pickup truck |
Avis
10.0
Excellent
8 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
3 locations in Rio Grande
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Reviews
10.0 Excellent
Jun 2019
Pros:
Staff friendly and helpful. Pick up and drop off easy.Cons:
Had trouble getting a taxi after drop off. Avis could be more helpful in that regard.7.6 Good
Jul 2018
Pros:
Easy processCons:
Rental cost FAR more than the price I was quoted on Kayak.7.6 Good
Jun 2016
Pros:
Customer service was good when I called.Cons:
Took for ever to actually talk to the correct person when I called.10.0 Excellent
Jul 2022
10.0 Excellent
Jun 2019
Pros:
Staff friendly and helpful. Pick up and drop off easy.Cons:
Had trouble getting a taxi after drop off. Avis could be more helpful in that regard.7.6 Good
Jul 2018
Pros:
Easy processCons:
Rental cost FAR more than the price I was quoted on Kayak.7.6 Good
Jun 2016
Pros:
Customer service was good when I called.Cons:
Took for ever to actually talk to the correct person when I called.Enterprise
8.0
Excellent
13 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
10.0
Value for money
10.0
3 locations in Rio Grande
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Reviews
8.0 Excellent
Mar 2021
Pros:
All of the staff were great.Cons:
A few of the options in the could have been better, but some were great.10.0 Excellent
Apr 2020
Pros:
The staff at the RB location always go above and beyond to accommodate and assist their customers. The customer service is so awesome I don’t even consider using another rental agency!Cons:
Nothing. Every experience I have had has been on point.9.2 Excellent
Sep 2019
Cons:
Having more cars available10.0 Excellent
Sep 2018
Cons:
I wanted to throw away trash when I left the car on the lot after hours, but there was no trash bin. I left the trash in the car.4.8 Okay
Aug 2018
Cons:
There was no one at the desk and I had to wait for a while. The guy then asked me how much I was supposed to be charged and seemed very distracted. He also attached me to the wrong account, which caused a long delay when I tried to return the car in Manhattan.2.0 Mediocre
Sep 2017
Pros:
NothingCons:
EverhthingBudget
4.9
Okay
20 reviewsCleanliness
7.9
Comfort
7.4
Pick-up/Drop-off
5.9
Value for money
6.4
3 locations in Rio Grande
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Reviews
10.0 Excellent
Oct 2018
Pros:
Convent location.Cons:
Great price. Excellent service10.0 Excellent
Jul 2018
Pros:
It's the only one of three agencies in town that I could book for a one-way drop off at PHL and the price was reasonable. Customer service at the location was great .8.0 Excellent
Nov 2017
Pros:
PROFESSIONALS, ATTENTIVE,6.0 Good
Aug 2017
Cons:
The wait to check in at Reagan airport was extremely long 30 minutes in line2.0 Mediocre
Aug 2017
Cons:
When I went to pick up the car as scheduled, there was no car available! The gentleman at the counter knew nothing about my reservation. I checked, and I indeed had a valid confirmation. I was extraordinarily upset.6.0 Good
May 2017
Pros:
The car was fine. It drove well, and there were no problems.. Ir was adequate I'd use them again.Cons:
There was no one at the car rental pickup when i got there. I had to call a number and no one answered. AS i was calling the 2nd number, a man showed up. There seemed to have been some trouble with my credit card. The man was patient and we got through it. I would have liked a reminder about the tolls and that I didn't have EZ pass.Hertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Rio Grande