Recent Reviews
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- Negative
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8.0
Cons: There was no pickup and drop off service
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10.0
Pros: Customer Service was great
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2.0
Terrible management
Cons: They ended up not renting us the car and in addition they management was really really rude. Plus they didn’t reimburse me for the insurance purchased . I had spoke to the folks on 1-800 number for enterprise three times and they were trying to do everything they can take help, but the location management itself was not willing to accomodate and in addition were extremely rude
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2.0
Debit/credit
Pros: The good thing was that i needed to rent a full size suv with my debit card online and i was able to without any trouble.
Cons: However the bad thing was things changed when i had actually gone to pick up the car. I was told that i cannot rent a full size suv or premium using a debit card.
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10.0
Very professional
Pros: Everything, would have preferred the courtesy calls to be texts versus calls.
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8.4
Pick-up :(.....drop-off :)
Pros: I was scheduled to drop off my car at noon on Sunday (Only open to 1) but due to unexpected last-minute traffic, got there at a quarter-to 1. I was checked out in under 5 minutes with no hassle and they didn't charge for an extra day since I missed my time.
Cons: I had reserved an economy-class car, which they didn't have upon my arrival and instead offered my a Kia minivan at no cost. But when we went to inspect the vehicle, it seemed the previous renter had left their entire life in the trunk. That was the only available car on the lot at the time, so I had to wait until another car returned from dropping off an earlier customer, was cleaned, and inspected before I could continue. They were very apologetic, but what should've been 10-15 minutes at most ended up taking over an hour, which made me late for my travel plans.
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8.0
Pros: Good customer service.... Thanks!
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8.0
Cons: There was no pickup and drop off service
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8.4
Pick-up :(.....drop-off :)
Pros: I was scheduled to drop off my car at noon on Sunday (Only open to 1) but due to unexpected last-minute traffic, got there at a quarter-to 1. I was checked out in under 5 minutes with no hassle and they didn't charge for an extra day since I missed my time.
Cons: I had reserved an economy-class car, which they didn't have upon my arrival and instead offered my a Kia minivan at no cost. But when we went to inspect the vehicle, it seemed the previous renter had left their entire life in the trunk. That was the only available car on the lot at the time, so I had to wait until another car returned from dropping off an earlier customer, was cleaned, and inspected before I could continue. They were very apologetic, but what should've been 10-15 minutes at most ended up taking over an hour, which made me late for my travel plans.
review from
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8.0
Pros: Good customer service.... Thanks!
review from
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2.0
Terrible management
Cons: They ended up not renting us the car and in addition they management was really really rude. Plus they didn’t reimburse me for the insurance purchased . I had spoke to the folks on 1-800 number for enterprise three times and they were trying to do everything they can take help, but the location management itself was not willing to accomodate and in addition were extremely rude
review from
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2.0
Debit/credit
Pros: The good thing was that i needed to rent a full size suv with my debit card online and i was able to without any trouble.
Cons: However the bad thing was things changed when i had actually gone to pick up the car. I was told that i cannot rent a full size suv or premium using a debit card.
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