Cons: Even though check in was quick, it didn't feel very thorough. The worker didn't do a wall around of the vehicle to inspect it before we left the lot. We were a little concerned about it because there were a couple small mark on the car. Not a bug deal to us, but we didn't want to be charged for it later.
When we got in the car we could tell it hadn't been cleaned. There was bits of sand on the backseat, a bag of dog treats in the compartment, and some kind of white substance caked on the driver's floorboard. The car also had a slight sour smell to it.
May 11 2017
It's located at a house
Cons: since the place was closed during business hours, we had to call to have someone come back to open the place up so we could get our car
Pros: I don't rent cars a lot, so I wasn't sure what to expect. The service was great and the pickup/dropoff was smooth.
Cons: The only negative about the experience was that I dropped the car off at a satellite location and by the time I got back the representative was already gone. I simply dropped off the keys and went home. This wasn't necessarily a bad experience, it was just weird that I didn't have to talk to anybody when I dropped the car off.