Pick-up location | Tehachapi |
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Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Premium, Standard, Standard SUV |
Rental locations | 1 |
Popular agencies | Enterprise |
Economy | $136/day |
Compact | $136/day |
Intermediate | $137/day |
Standard | $138/day |
Full-size | $139/day |
Minivan | $206/day |
Full-size SUV | $234/day |
Premium | $161/day |
Intermediate SUV | $144/day |
Standard SUV | $151/day |
Enterprise
10.0
Excellent
12 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
3 locations in Tehachapi
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Reviews
10.0 Excellent
Mar 2021
Pros:
Reliable reservation. New car selectionCons:
Had to wait for car to be cleaned. Would be nice that cars are ready to go10.0 Excellent
May 2019
Pros:
Jessica Thomas was great, she made me feel welcomed and confident with my car rentalCons:
Everything was great6.0 Good
Jul 2017
Pros:
Gas mileage was good. People were friendly.Cons:
Car was very dirty, smelled of cigarettes. Key fob died part way through rental (keyless start car, too). Did manage to get it working again, but customer service was not terribly helpful.2.8 Mediocre
Jan 2017
Pros:
The only I thing I liked was the vehicle. It was a big vehicle and it was comfortable for the journey we took.Cons:
We made a reservation for the vehicle and when the day got here to pick it up, it wasn't even ready. It only had a quarter of gas. Really dirty from the inside and outside. The guy told me that he was going to wash it and vacuum it. They took it to get washed and vacuumed but they did such a horrible job. Those people got a wash cloth and a bottle of spray and that was washing the car for them. Just horrible.5.2 Okay
Oct 2016
Pros:
Quick and friendly serviceCons:
Car was not. Dry clean in or out. Rep was not too willing to make note of multiple scratches and dings till I took pictures. Car had less than 1/4 tank of fuel at pickup. Interior wash needed badly overall not very impressive10.0 Excellent
Mar 2021
Pros:
Reliable reservation. New car selectionCons:
Had to wait for car to be cleaned. Would be nice that cars are ready to go10.0 Excellent
May 2019
Pros:
Jessica Thomas was great, she made me feel welcomed and confident with my car rentalCons:
Everything was great6.0 Good
Jul 2017
Pros:
Gas mileage was good. People were friendly.Cons:
Car was very dirty, smelled of cigarettes. Key fob died part way through rental (keyless start car, too). Did manage to get it working again, but customer service was not terribly helpful.2.8 Mediocre
Jan 2017
Pros:
The only I thing I liked was the vehicle. It was a big vehicle and it was comfortable for the journey we took.Cons:
We made a reservation for the vehicle and when the day got here to pick it up, it wasn't even ready. It only had a quarter of gas. Really dirty from the inside and outside. The guy told me that he was going to wash it and vacuum it. They took it to get washed and vacuumed but they did such a horrible job. Those people got a wash cloth and a bottle of spray and that was washing the car for them. Just horrible.5.2 Okay
Oct 2016
Pros:
Quick and friendly serviceCons:
Car was not. Dry clean in or out. Rep was not too willing to make note of multiple scratches and dings till I took pictures. Car had less than 1/4 tank of fuel at pickup. Interior wash needed badly overall not very impressiveAvis
5.3
Okay
21 reviewsCleanliness
3.9
Comfort
5.3
Pick-up/Drop-off
4.6
Value for money
5.3
2 locations in Tehachapi
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Reviews
4.0 Okay
Apr 2021
Cons:
Rudest customer service I’ve ever had, and I was also over charged for the car.2.0 Mediocre
Mar 2021
Pros:
He offered me a free gas if I agreed to drive a different vehicle class from what i reserved to LAX. Thought it was a great deal.Cons:
Turns out, he never entered that information into the system or the paperwork. I got charged $35 at LAX for gas in spite of what was promised. At the lAX Avis counter, they told me I had to deal with the Bakersfield AVIS person to get it cleared up. I called, and the Bakersfield AVIS location doesn't pick up, and the call goes to AVIS national reservation. After holding for 10 minutes, reservation says I have to talk to Customer Service. After waiting another 10 minutes, customer service says I have to contact that same Bakersfield location to have them verify what i said. When I said that the number keeps redirecting me to AVIS national, the customer service agent hung up on me.10.0 Excellent
May 2020
Pros:
Very great customer service!!6.8 Good
Aug 2019
Pros:
great price, friendly staff. the price was very affordable for a one way rental from Bakersfield to LAX. Car was clean and fresh on the inside.Cons:
limited amount of cars. they were out of cars when we showed up 2 hours before our scheduled pick up time. Had to come back during our scheduled pick up time and the car was ready. Not their fault but would have been nice if there were a few extra cars to accommodat changing schedules of customers.6.4 Good
Mar 2018
Pros:
car was good, with power, drove wellCons:
The headlights were horrible, not bright at all, especially at dusk and in the rain...even with the brights on... not happy with filling up the gas tank a minute before dropping off the car in Chico and only filled to 7/8 of a tank. I then had to go a mile roundtrip to put in a half gallon for the fuel meter to read full. Total waste of time.2.0 Mediocre
May 2017
Cons:
The lady was rude and very unaccommodatingBudget
3.5
Mediocre
27 reviewsCleanliness
3.5
Comfort
3.5
Pick-up/Drop-off
4.3
Value for money
3.5
2 locations in Tehachapi
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Reviews
2.0 Mediocre
Feb 2021
Cons:
Car was dirty and damaged. Smelled like cigarettes. Was charged way more than the price I was given on Priceline ($260 instead of 90??) Will be disputing the charge with my bank2.0 Mediocre
Feb 2021
Pros:
Nothing, I missed my reservation due to I arrived latelyCons:
I notified office operation time. I arrived 4:30pm however the office closed 4pm. I asked the person who was working, but he said we’re closed.10.0 Excellent
Nov 2020
Pros:
Pick up and drop off was fast.Cons:
Nothing2.0 Mediocre
Jun 2019
Pros:
Nothing.Cons:
You shouldn’t need to have a debt score in order to drive a rental. We don’t have credit cards and pay everything cash. Worst policy. We will never rent from this company, nor refer anyone to them.10.0 Excellent
May 2019
Pros:
Staff was friendly and helpful. One helped me orient to the car. A great price. Timely send off.Cons:
It was all great.8.8 Excellent
Apr 2019
Cons:
Didn’t have the car I booked and was taking a long drive and cost me a lot more in gas money.Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tehachapi
Priceless
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tehachapi
Rent-A-Wreck
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tehachapi
Most popular agency | Enterprise |
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Average price | $63/day |
Good deal | $58/day |