Cons: Hertz didn't honor the vehicle i reserved! had to rent a higher price from another company!
Dec 9 2016
Pros: I picked up the car at a remote office and dropped it back off at O'Hare Airport with no problems at either location. The car was clean and the service I received was pleasant. The price I was quoted was exactly what the final bill ended up being.
Very good product and even better customer service
Pros: Really good experience! The staff was very helpful, worked quickly and carefully in a very busy season, and delivered what they promised. I also liked how they didn't over push the add ons. Just asked if we needed insurance, toll pass, etc. without pushing. The cart I had (dodge dart) was very new and worked great though I detected a noticeable rattle which didn't efect driving but for a new car probably shouldnt be there. Overall great experience. btw boooked through kayak . -Mike