Cons: there were no winter tires. Driving in Winnipeg without them was more treacherous.
Oct 3 2016
Good, but not excellent.
Pros: I loved the car itself, and the rental was smooth after we got the car. My rep was pretty friendly and patient and I would do business with him again.
Cons: Because I was a driver with a NDL from BC, the staff were unsure about the procedure/restrictions for the rental. In the end we found there were no issues and we were able to rent the car but we spent an hour at the dealership waiting to clear this up.
Oct 25 2016
A bit of a process but good experience overall.
Pros: I was helped by Naim who was very professional and did a great job.
Cons: It took them forever to figure out if I would be allowed to rent provided that I had an out of province drivers license.
Nov 22 2016
Pros: courteous service at the desk; the offer of 74 cents per liter for the unused gas when gas is 92.9 cents...
Cons: the Kia cruise really struggled when climbing hills in north west Ontario on my way to Kenora. It would rev up incredibly and be very loud as it went up the hill. I ended up taking the cruise off.
May 24 2016
Easy, Simple and Hassle-free
Pros: We got a great little car for the weekend. No problems. We could not get the vehicle to the rental place on the exact hour it was required back based on a 24 hour period BUT thank goodness, were not charged an additional day. Really liked that!!!
Aug 12 2016
Pros: I appreciated the friendliness and helpfulness of the staff. They went the extra mile to make my experience a pleasant one.
Oct 1 2016
Will not use enterprise again.
Cons: Vehicle was booked days in advance. Vehicle that was reserved was not there when I arrived. They decided to give me a different one. The different one wasn't ready so I had to wait fourty minutes for them to do an oil change. I was told that my extra driver fee would be waived because of the inconvenience but then I was charged the fee anyway.
Nov 8 2016
Pros: good customer service at desk - good pick up guy
Cons: I made the reservation for the airport - but when I got there the reservations was for somewhere else "Regent"
the guy at the desk was very helpful
Dec 28 2016
Pros: I only used car for a couple of hours because of snow storm. I parked it in Enterprise lot on Christmas Day. I had rented it until the 27th
Aug 11 2016
Pros: Nice friendly staff and quick service. Exactly what I wanted. Thanks!
Pros: Picked it up my second day in Winnipeg off airport. Good location, reasonably convenient, fast pickup, and I really appreciated the free option to return to airport.
Jun 9 2017
Cons: Original rental was with priceline. I'll never rent through them again
Jul 30 2017
Good price, but I had to work for it
Pros: Cheap price for 3 days. Decent though a bit beat up VW Jetta
Cons: - returning keys inside the rental booth and waiting for it
- deceptive labeling about pickup in Winnipeg - I thought that Kayak had steered me to Winnipeg airport. turned out I had to take a cab with my family to an offsite place in order to pick up my car. This was not obvious when I reserved the car. Hertz offered to trasfer the reservation to the airport for a $300 upcharge, which was ridiculous.
Aug 8 2017
Pros: Such excellent professional staff. The car was both bigger and fancier than expected which was great fit driving around with four men over 6 feet tall.
Aug 8 2017
Pros: Affordable, good car
Cons: I accidentally booked it one day sooner than I needed and could not alter it.
Jun 2 2017
Good bit was charged more at pickup
Pros: Car drive nice. Combined location for pickup and drop off.
Cons: I was charged more at pickup then I was quoted online.
Jun 22 2017
Cons: I could not understand the agent and I had to cancel because I found a cheaper price from their competitor. Apparently Hertz does not price match and the employee was unprofessional and did not want to answer my questions
Aug 14 2017
I would like to keep you and renting from you for the future.
Pros: The service
May 22 2017
Pros: Everything was as advertised and expected...no surprises. Staff was pleasant.
Jun 14 2017
Pros: Great on fuel. Drives very nice.
Cons: Little tight around you head. Kept bumping my head as I was getting out of the car.
Cons: Having to wait for 30 min for a car to be ready
Jul 27 2017
Good value for money
Pros: Best price I could find, the replacement car I got was brand new
Cons: When picking up the car they didn't have the car size I had reserved, the company representative tried to put me in a smaller car which was unsuitable for my needs, it took me sometime to convince him that I could not settle for his proposal and that I would expect from him to upsize the vehicle at no additional cost instead of downsizing at the same rate. Eventually he somehow found a proper size car which worked well but had a coolant level warning light come on intermittently while driving. I reported this problem after it had appeared a few times and was asked to bring the car in and exchange it for another. Needless to say I did not appreciate the "welcome treatment" I had received. Other than that everything worked out fine
Sep 26 2016
Pros: Excellent value. I accepted an upgrade to a full size car with navigation package for an additional $4/day. Very quick service. Would rent again from them.
Apr 26 2017
Sounded like a good deal, until the extras...
Pros: Car was there...
Cons: Added fees that over doubled the price.
May 7 2017
Process is labor intensive, both for the agent and for the customer.
Cons: Had to wait in line not once, but twice, only one agent for multiple customers. Payless was managed by Avis/Budget personnel. Seemed to be a low priority. Would not rent from them again in this location.
Jun 25 2017
Pros: Fast, Friendly and great value!
Jul 1 2017
Smooth pickup and drop off
Pros: Easy to find our out of the airport. Gas station just at airport entrance so no need to drive around looking to fill up. Jetta was clean and awesome.
Jul 3 2017
Pros: The car got incredible gas mileage. It was a great car and we were very happy with this rental and the whole process of pickup and dropoff was very easy.
Aug 11 2017
Pros: Quick service, convenient location
Aug 20 2017
Cons: Got to the counter and I was told that my car expired because my flight got cancel and I took the next flight that lead me at the airport 8 hours later.
Cons: I had rented a luxury SUV, Ford Navigator at the luxury SUV rate. Once on my way to my destination 3.5 hours away the vehicle did not seem to handle very well. Not being familiar with that specific vehicle I was not sure if it was poor engineering on Fords part. Once I reached the destination and reviewed the vehicle closely the following day it was apparent that the front passengers tire had had work done on it as the tire and rim had some marker notation on them. I am assuming this was the result of a repair and not done correctly. Being 3.5 hrs.. from the airport I kept the vehicle and endured a painful trip back to Winnepeg at the end of my week stay. Very disappointed in the oversight by Alamo.
Dec 18 2016
Pros: Clean vehicle, reasonable rate
Cons: Very long wait to pick up vehicle, vehicle class below what was booked, vehicle provided had very basic features
Apr 25 2017
no hassle, professional, no worries
Apr 26 2017
Pros: Very good rates. Will rent again!
May 5 2017
Everything was easy and convenient. Car was clean. No complaints whatsoever. Happy with my experience.
May 14 2017
Size of vehicle
Pros: We had booked a compact and they asked us if we waneed a volkswagon beetle. We jumped on it. Fun drive
Cons: They gave me a car with low oil. I had to stop back and they were in no way prepared to handle putting some oil in my car. Wasted a bunch of my time trying to get this handled. Not impressed.
May 5 2017
Pros: Location is a quick cab ride to and from airport.
Cons: The economy car I rented was supposed to be a Mazda 2 or equivalent. Turned out to be a Kia of some sort with 40,000 km and squeaky brakes. The interior of the car was also filthy. Dust everywhere that got stirred up every time I opened a window and dried juice or something all over the passenger side door. Wouldn't have taken but a few minutes to wipe down all the interior hard surfaces.
Staff were courteous enough but the car was a dissapointment.
May 20 2017
Cons: Herrtz charged me much more for the car rental than what was posted on the website. I booked oneline through KAYAK and the total with all charges and taxes came out to be $182, but at the Hertz counter they sneaked in an extra $66. I only noticed it once I returned the vehicle and the clerk made up some excuse about airport taxes, but the taxes were already included in the online booking. So for me Hertz is running a scam, I will never return there for any car rental.
Jun 18 2017
Pros: Nothing. They refused to give me car
Cons: They didn't provide me car. They said they have given my booked car to someone else. Cz I was 1 hour late due to traffic.
Aug 6 2017
Cons: I got there and they said I had no reservation. I had to scramble and ended up paying way more than I was expecting too. A huge disappointment
Pros: I really liked AVIS services! I got a car (Winnipeg, Canada) within 5 minutes, washed and 100% fueled. The same thing is drop-off. Really nice personal and prices are good
Cons: I needed additional two hours of rent, but I paid for whole additional day. Really, I thought I can get a little gift :)
I am waiting for final bill, let's see if there will not be any surprises
Aug 15 2016
Customer Service Rep or Salesman??
Pros: There was a person available when i walked in.
My reservation was on file.
Drop off at the airport was eas
Cons: They didn't have the car i wanted and tried to put me in a compact SUV?!?!
I found out after the fact that the second driver was not added to the file.
The CSR at the initial location was proven to have been incompetent and given bad information that could have been very costly for us.
Aug 21 2017
Pros: Friendly service, great Ford Fusion, drove me home after drop off. Great price
Cons: I called to see if I could leave my car on site while I rented. They said no, but did not tell me they would pick up. I didn't know that until I returned the car and it was offered could have save a long cab ride. Also did not need the very expensive online insurance. Could have purchased MPIC for only a few dollars.
Pros: Vehicle was brand new, in excellent condition and spotless.
Cons: I rented the vehicle because I needed to pick up my mother, who lives in a remote rural community, to bring her to a medical specialist in Winnipeg. Due to unforeseen delays at the hospital, I was a few hours late when returning the vehicle. Because of that, they charged me for an entire extra day, which of course cancelled out any savings I may have gained from ordering through your service. I will not be a repeat customer.
Pros: The individual who took the check-in was very helpful in seeing that I was happy with the vehicle, and knew what to do with an after-hours return of the car, with a chit to pay for a cab ride to the airport. Everything went as advertised.
Pros: They had my rental ready on time and there was a good 4 hour leeway for returning the car without incurring additional charges but I managed to return the car on time. They also gave me a brand new car as my rental unit.
Cons: The location was closed but reservation was confirmed without any notice. I arrived to the location at 8 am, kissed the locker, there was a sign that location will remain close all day,
Thrift hot line can't helped me, they told that location is open (but it's not) and offer me other location to pick up s car, on other side of a town and 50% expensive