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My flight was cancelled twice and the third time I tried to rebook it online I cancelled the flight because it looked like I would get a refund to my credit card. Instead I now have a credit. I was also on hold for three hours waiting for a representative and then disconnected. I will never fly delta again.

Flight for canceled. Horrible experience.. had to rent a car to drive myself up here.

Flights were terribly delayed. I was at At,anta Airport for over 4 hours waiting for my connection.

My flight consistently said it was on time and the plane didn’t arrive until after 30 minutes after take off and nothing was announced to passengers

The flight was canceled two hours before departure, it took over five hours to rebook us on another flight.

First, the flight was schedule to leave at 12:08. Delayed to 12:38. It is 12:58 and I am sitting at the gate. The staff are not communicating with us (just tell me it’s gonna be five hours if that’s the case, quit hufflepuffing around like you’re trying to board us when the plane isn’t even here and you don’t know where your crew are. I’m still waiting for any communication about the further delay. This is a rebooked flight from a cancelled flight yesterday, when the airline failed to fulfill its fiduciary responsibility to hotel and cover transport for overnight cancelations. Asking about the food on the flight? What food?!? Delta doesn’t serve meals unless you pay for them and you really want me to give delta a high rating for passing out processed snacks (fun size!)? Can we be for real. Delta is cementing itself in history as one of the cheap, stingy, outdated, glory days are over airlines, and it shows. I took this flight knowing delta was going to provide below level service but this is beyond burgers!! I can’t believe a multi billion or dollar company looked straight in my eyes yesterday and I told me this wasn’t their fault and there for the extra cost in hotel and hundreds of dollars in Ubers are MY RESPONSIBILITY. The only thing I am at fault for is believing delta is reputable company worthy of my dollars. I’m not even sure I want to be compensated unless it is cash because I would rather die never traveling again than to put money in their pockets.

The flight was great. The crew were a little terse about the size of my bag. It fit fine.

I know it was not in Deltas fault. But numerous delays and cancelations. I requested a hotel voucher and was told they weren't available. The lady on my hotel shuttle did receive one from American. Why the difference?

Flight was delayed. Had to get rebooked. Diamond medallion but stuck in a crappy seat. Rebooked flight then got delayed again. Then when we finally boarded, we waited another hour for a new crew. Then landed in JFK and sat for another 40 minutes waiting for a crew to come to the gate to be able to deplane. Hot mess all around, which unfortunately is becoming the norm for Delta

It was terrible! Two hour delays, poor in flight service, made us check our carry on even though there was plenty of overhead storage

Chaotic boarding, but mostly my issues are with Toronto airport

Flight delayed by half hour, causing rush to get to connecting flight in Toronto Pearson which doesn’t have good flow for managing immigration check and connections.

Service was amazing, and the plane was comfortable even for this long haul. But they could have more movies selections. But they were still a lot to choose from.

Wish we had music during take off and landing like the last flight

First time with Porter and I can say this is best airline company in Canada. Great service, free WiFi, free snack and drinks (including beer and wine). Seats were super comfy on the Embraer jet and I appreciated the folding try table too. Staff were excellent both legs of the trip.

Crew is ok. They offered food n drinks. Had difficulty connecting to wifi on board.

Tight transfer in Montreal. (15 min) However, we made it, as did my luggage.

Great. Porter is very efficient, welcoming, and organized. I fly Porter often.

Flight was smooth and comfortable. The crew were exceptional. Amanda, Nichole and Hershel were attentive to our every need. So friendly. My daughter and I were surprised at quality of service. Loved the double row seating. Snacks were delicious. We would definitely fly with Porter again. Flight PD 670 SFO to YYZ Thank you so much for the best flight experience we have had

The E195-E2 is a great aircraft! Leather seats, lots of legroom and SO quiet! The flight crew is terrific!

Okay but not like typical first or business class. On domestic airlines

Hey it got me from A to B on time on a crazy day. No food is offered in board No entertainment options And worst of all, no communication regarding baggage claims in Atlanta!! Having precleared CBP in Canada and landing at a domestic gate I expected to pickup baggage at the domestic terminal. No indication in app of where to pick up bag. No text message from WestJet. So I went to domestic where my bag was NOT. Do you know what a pain it is to get from domestic terminal to international at ATL? 45 min ordeal. My bag was still on the carousel, along with many other WestJet bags from mine and other flights. I pity any arriving customer not familiar with ATL trying to find their bags in this circumstance. And then no way to catch Marta from international. This falls far below the standards expected of modern airlines.

The flight attendants were amazing. But we checked in online and just needed to check our bags. The line was so long that it took over an hour to do this. There was only one person checking people in.

I liked the kindness of the check in counter crew, the flexibility with changing seats and the comfort. Better free drink selection would have been good but it wasn't a long flight.

Did not realize this was a super budget airline - we even had to pay for a carry on!

I understand that delays may be inevitable; however, the airline did absolutely nothing to reassure us during our flight. There were no apologies for the delay and business resumed as usual. A little compassion should have been garnered for our almost 4 hpur delay.

20+imite delay on the plane with no air. Part of our group had no seats assigned and took a long time to get fixed. Again no wifi and snacks were sad

The first flight was cancelled so they automatically re-booked me to fly out *2 days* later. I had to call and spend over an hour on hold to get a new flight. Woke up the next morning to find out the new flight had been delayed enough that I wouldn't be able to make my connection so I called again, spent another hour+ on hold, and then got disconnected. Called again, another hour+ on hold to find out they couldn't find a replacement flight that would get me to my destination in time for my meetings so I had to cancel my trip. Note that the original flight cancellation and the delay of the 2nd flight were both due to "staffing issues".

We were informed of an impending mechanics and technologists strike between June 18-20 with the potential to delay or cancel flights. This put an enormous amount of stress on us as our flights from Phoenix-Calgary-Vancouver were a precedent to our cruise leaving Vancouver on June 21. The first leg of our flight had no WestJet Connect. Both planes were model 737-700 . There was no room under the seats for typical personal items as a plastic housing for flotation devices prevented stowage. Center seat had a large power supply (thinking USB retrofit) that consumed 1/3 of the area for your feet. No beverage service Calgary to Vancouver. Never flying WestJet ever again.

Flying is no fun anymore. Too little space. Too much carry on baggage slowing down everything.

At least the delays were short. Business class, even in the new planes is very crowded now with crappy tray tables

There were issues with the first segment but what really bothered me overall is that you rebooked me and put me in a seat away from my wife and then put her in another booking or boarding group. I don't like having to monitor every little thing you guys do in order to get what I paid for in the first place.

See my previous comments. I was probably booked in business but was moved to economy

Delays!!! Serious delays. I was told by a member of staff in LGA that I would miss my DEN to LAX flight connection, so I was put on a later flight. Due to delays I would have been able to have made my original flight, where I was sat in business class - seat 1A: I was put on my original flight but bumped from business - 1A to economy 33C. I want a refund for paying business class but only flying economy

This flight was 2.5 hours delayed due to crew issues. This meant that we arrived after 2 AM. Very very inconvenient and we were not really kept well informed.

The new Airbus A231neo has neat tech but the economy seats are so tight together that I always had my shoulders against one passenger or the other. I was very miffed that Basic Economy REQUIRES check-in of bags other than your personal carry-on; if you want to offer low-cost airline prices and then add services for a fee, just let me carry on my duffel. Hell, I could have put my carry on IN the duffel and called it a day but the gate agent would not let me; I ended up paying $40 for the risk of losing my bag. Not the worst flight, but far from the best.

Brutal delay of 24 hours on first floight the 3 hours in Chicago . Tiny seats , screaming child behind me kicking the seat … couldn’t be worse

No water on the toilets, dirty sits. 4 hours delayed departure.

Horrible! I paid for a straight flight from Chicago to London. A week before trip it changed and now I had a connecting flight. Our flight was delayed an hour and a half because our flight crew was still flying in from CA. Forty passengers ran from one plane to the next. The next United Airlines flight was delayed two to three hours because of mechanical difficulties. They had to ready another plane which took time. I missed my scheduled excursion in London. 😢

Boarding was efficient. Crew was not pleasant and skipped me during a round of beverage service. Older plane with no seat back screens and I couldn’t connect to wifi or their entertainment offerings.

Hard to criticize after the Crowd Strike dilemma. However, when Air Canada says they were "not affected," I expect that is true. My flight delays caused me to miss transportation connections. I understand these things happen, but I don't have to "like it."

Flight was canceled 2 hours ahead. Just as I arrived at the airport

Great flight crew. Flight delayed but still made connection because I rushed through the terminal. If I’d waited for the requested wheelchair I never would have made the next flight. Also, there was no one readily available to ask for assistance, I had to search for assistance. The workers at customs seemed annoyed to help.

I paid for an exit row seat but it did not have a TV. Pretty bad for a 4 hour flight

It’s very good.. keep up the good job!!! Thank U.

Everything nice. Only nice staff and kind people. Thank you Air Canada. I will be back ❤️

They changed the seats that we paid for 3 times after we booked and paid for them causing me to have to call them. We had a connecting flight from my through Montreal and on to Calgary. It was raining in Montreal and they left our luggage outside in the rain. Water seeped into the luggage soaking our clothes. This was our first and last time traveling on air Canada. Use another reputable carrier, not them

Internet wouldn’t work even after I paid for the package. That was my only real complaint, otherwise excellent.

Great flight! Service, food and flight experience were top notch.

No ac last 1/2 hour of flight. Simply awful. I almost got sick