Extended Stay America Philadelphia - Cherry Hill

Good price Very poor breakfast

Location No pool Breakfast selection

This guest did not leave comments about this hotel.

Location to philly Asked for non smoking room but room reeked of smoke and I could not breathe.

I liked the location I disliked staff she was rude, and rooms were not the cleanest nor had enough wash cloths only 1, but staff was not friendly I will need more room to write why, but over all I will not stay again

Literally nothing. No redeeming qualities of this roach motel. The room was not cleaned. There was an ashtray by the bedside and the room reeked of cigarettes so badly we had to open windows to air out. The pillows had no pillow cases on them and cigarette burns. Leftover food containers were left under the desk.

This guest did not leave comments about this hotel.

Room was well thought out. Had a nice kitchen, work area with wifi. Staff was not very helpful. Never at desk when needed and never had clean towels or hair dryer. People above use in room 225 had to be taken out by police the first nite of our stay. They were fighting and trashing the room!!

Location and price The room was not clean. At first glance the room appeared to be clean but then I notice a stain on the blanket. Behind the toilet was a large amount of dust. Dust on top of furniture, and what looked like dried food on top of the microwave. Disgusting!!!!

Affordable Breakfast was a disappointment, I choose this one because they offered free breakfast. Free internet turned out to be very slow, they kind of want you to purchase the faster internet they provide.

The room was not clean at all. It seems like it was used as the bed was missed. We could not sleep because of noise and bad smell of the smoke. It said in the website it does have a breakfast while in realty there was none. Moreover, the area is not safe

The hotel is close to Philly and easy to get to. The room had an odor to it that we could not figure out. Also the sheets were 'short' on the bed. It was a little odd. Otherwise, it was clean and what was expected.

Has a kitchen - see negatives for caveats. Kitchen is completely stripped - no dishes, coffee maker, toaster, pots, pans, flatware, cups, nothing. You must request these things at the front desk & carry them up yourself! Plus the TV has very few channels & the room was dirty.

When I arrived they told me that my room had been cancelled. Due to the marathon, a national soccer tournament, a swimming convention, and a dance competition, all of the rooms in the hotel were sold out, as were all of the hotels in the surrounding areas That they did not have a room for me.

Travel breakfast.Lobby was clean and the check in staff was nice. Location was good for our needs. Dirty room, ants, no dishes in room. When I spoke to the staff about the dirty room they didn't seem to care. When I said something about the ants their response was 'Oh those ants really like this place'.

Nothing at all The service was really bad and there were barely any breakfast for anyone. I bought one room but I needed to pay an additional price for an extra bed. The bathroom was dirty and run down. When we entered the room, the smell was just god awful.

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Location

Nothing Breakfast coffee was horrible

Friendly staff was great Hotel needs some updatesNeeds a good cleaningadvertise breakfast when its a grab and go

Value Front desk service at night was very cold, management was very sensitive to my comments but improvements are needed

The room was clean on a standard level. The bed was extremely uncomfortable, the mattress is way too hard. The room and hallways did not smell fresh and clean, we had to spray Lysol. Water pressure was low in the sink and shower. I think Extended Stay should stick to

To have stove, micro wave and refrigerator inside room. Cleaning of room and changing of linens a once per week.Bad smell inside hotel all time

Location was fine. Younger girl working was great. That's about it. Older room, stains on floor, hair balls in bed, worker checking us in was rude and seemed put out when we showed up at check in and other times when we needed towels or sheets. Rooms were not ready at 3pm check in, lobby was not vacuumed on a daily basis

The rooms have a kitchenette. Small parking lot, unorganized staff or record keeping. Breakfast sucks, just individual packaged muffins, fruit and coffee. At least the fruit was fresh.

Phil-Cherry Hill location was overbooked by 10+ reserv.Yet other associated hotels near by under 5ml had plenty of rooms available. Staff was unwilling to contact other locations to accommodate guests still arriving and locked the door to the lobby.

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The staff was nice There was poop splatter upon entering the bathroom and stains on the comforter. In further inspection of the room the next morning after arriving fairly late to the hotel the fridge was dirty and the floor had crumbs on it.

NOTHING EVERYTHING,

I was assigned a smoking room.

location nothing in cabinets or drawers. had to go to desk to get a glass! utensils,plates,stored with sheet laundry--hotel crashed to no amenities place

nothing Grab and go breakfast is a joke, very rude staff, all you get is a hotel room without shampoo and hair dryers or whatever else. I would rather camping than staying at this hotel.

This is a filty place that is not kept. Room was nasty and had an order, toliet was broken, trash room was overfilled and no room service at all.