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Parking garage was a bit of a pain. Everything else was great.
I liked that they had convierge and bellman to help you to your room with your luggage Nothing..i loved everything!!!
When I pay as much for a hotel room as I did at this place, I expect parking to be included, or at the very least for it to be reasonably priced. Instead, this hotel expects you to pay $26 a night for parking!! That is a rip off for a midsized Midwestern city. We ended up parking a block away in public parking and walking back to the hotel. The fact that they charge $26 a night for parking!!!!!
The original room we booked was not available, but they were able to move us to a different one.
Great location Expensive food.
Staff was really good. Lot of construction around.
Ruth Chris and Starbucks in main lobby. Pool would have been nice. Exercise room was great.
Bed was very comfortable. Location convenient to Arch and ball park. Water was scalding in sink and shower. Sink had two choices, scalding hot or cold and there was no pressure. Shower was adequate but not great. Only needed tv for 5-10 minutes for news update and sport highlights. Remote did not work well. Very frustrating for what should have been a simple task. Have stayed in better rooms for half the price but not downtown in a large city therefore, the price is strictly for the location and the brand.
-Friendly/helpful staff -Proximity to ballpark -Clean/comfortable room Parking situation was not ideal, not enough parking to accomodate guests. If it is a game day count on hunting for parking.
Clean nice place. A very friendly staff, though we only dealt with them twice. They found me a box fan :) Great shower. Had an incidentals list so you may borrow or keep items you forgot. Loved getting such a late checkout. Never heard a noise there. I really liked it and will return. Expensive parking. A/c wasn't as cold as I'd have liked though comfortable. Our view was 1/2 of the bridge but also 1/2 a partial roof covering. Was easier to view the roof half.
The location of the hotel was perfect. Walking distance from almost everything from the scottrade center, busch stadium, bar scenes, arch, etc. The staff were wonderful and extremely helpful especially the concierge and parking garage men. We wanted to stay an extra night and the room wasnt available but we did not have prior reservations. There were other events going on in the area as well. This is not the hotels fault we just loved it there so much that we wanted to stay again!!
My favorite part about the trip was that it was a very nice hotel that was close to the things that I wanted to enjoy. When I arrived on the 4th, I casually walked over to the Gateway Arch for a beautiful view of the city. The next morning I went to 8th and Pine (which was only four blocks away) to ride the MetroLink to the beautiful zoo. After a quick change at the Forest Park stop, I rode the bus a few minutes to the zoo. BTW the zoo is free but I recommend the Adventure Pass so that you can see and do all the extras at the zoo. Next, I got lost. Not St. Louis's or the hotel's fault, but I thought I would mention that you do not get on the bus back to Forest Park terminal at the same place as you were let off. Go across the road, and it will save you an hour tour of the neighborhoods of St. Louis. That night I walked 7 blocks to Busch Stadium to watch a Cardinals game. As you can see I was able to walk to several highlights of St. Louis. The next morning after I checked out, I took a short drive to Anheuser-Busch for the Budweiser tour. I took the Day tour for $10 and thoroughly enjoyed it. The location of the Hyatt Regency made all of this possible. The room overlooked the Arch and the bed was yummy. The only thing that I can think of that I didn't much care for is that most of the stuff in the store wasn't marked, so since my normally $1.49 cheese crackers, cost over $5 I didn't know that until I got to the checkout. I felt bad for the guy who had three cokes and two bags of chips that costs well over $20.
Great location, nice staff Terrible facility. Old, dirty, run-down rooms and lobby. Filthy carpet, bathroom; windows. Old everything that hasn't been renovated/upgraded in decades. What a shame as it's a great old building in a great location and could be a real winner. Needs a full makeover and owner that cares!
The historical structure, staff, greeting and planetarium style show on the historic roof of the train station made the stay unique in every way. The property is undergoing construction, which meant some walking to get to the room with our luggage but it was worth it to walk in and around the old train yard and see one of the countries most amazing stations!
It was being rehabbed a bit so it wasn't in its full glory
I should say, having been born and raised in St. Louis, and having participated in the Theater Project Company's youth theater program before the renovations, I am partial to Union Station. The hotel was renovated lovingly, and every staff member we encountered was friendly, pleasant and helpful. The prices for the room and accommodations were reasonable. And the grand ballroom is something to behold (there's a laser light show every hour in the evenings that is a lot of fun).
The Grand Hall Light Show was Spectacular. The buildings history was posted on plaques in various places that was interesting. The building as whole was restored beautifully. Clean room and friendly front desk clerks. The walk to the Ball Park was fine for a couple but was a little far with younger children, although there is city transportation available. Kids loved the pond with fish to feed and the paddle boats, all in all we would book here again. Having to pay $20 to park a night, and had we not be Hilton Honors Reward members we would've had to pay for breakfast as well. The layout was a little off, with the rooms a distance from the lobby. There was a wedding two of the three nights and everything was blocked off made it inconvenient and missed the light show. Very few shops in the shopping center.
-very helpful staff -updated, spacious rooms -AWESOME light show -nice bar in the lobby -beautiful architecture Parking is $25 for self park and $35 for valet... I highly recommend the valet! It's definitely worth the extra money. (It seems expensive, but a lot of hotels in downtown areas charge money for parking....)
Staff was outstanding not having enough money to stay longer
Absolutely fantastic experience! The historic building of the hotel was wonderful. Service superb and friendly. They were great at accommodating out big dog and we loved the pet playground, only wish it had been fences on the open side. We will definitely stay here again when in St. Louis!
The decor and continued renovation to the old station is good. Awesome lobby, rooms clean, plenty to do around the complex. One night wasn't enough. As recommended, use valet parking for both security and convenience. Lobby staff are a bit robotic. Could use some sprucing up in the way of personality and interpersonal skills.
Large room for the price Hard to find your way around. Staff was less than helpful.
The staff was very friendly from check in to the moment we left. The hotel was absolutely beautiful and we loved the historic aspect of it. The hotel is conveniently located near the ballpark, the arch, and other great must see attractions. Breakfast buffet was good. The options for food weren't spectacular but it it was okay. There were weddings two of the nights we were there so the bar and Grand restaurant in the lobby weren't accessible. Mall was a little disappointing but again, nothing that would detract us from returning.
Employees was amazing and so was the room. Parking should've been free and guest needs a map of the hotel
Great view of the stadium! Breakfast buffet was delicious! East tower elevators had long wait time.
The rooftop bar was amazing! Everything was great!
Location and roof top bar. Didnt have hot tub working at pool. Pricry.
The staff were very friendly and helpful...loved the views from my room and the bed was extremely comfy
Very friendly staff
Room 1230 has a wonderful view of Busch stadium. Terrible pillows. The staff had issues with our reservation. They had a notation in computer to charge the room to an AmEX. We don't have an AmEX. The room was overpriced.
So close to everything downtown, but the hotel is also very nice--they are not trading a nice place to stay for just the location. And the place was very popular, people enjoying the lobby and going up to rooftop bar, even though the Cardinals were out of town.
Convenient, nice parking arrangement (not too pricey for the city), restaurant/bar at the top of the hotel was very good! The elevators, though usually efficient, were occasionally slow. It was also a bit difficult to regulate the temperature of the room.
Elevators are horrible in the east tower 1 is only used for the bar on the roof..it took us 20 minutes to get an elevator from our room on the 9th floor to the lobby because the elevators available to guests staying at the hotelweree full everytime
Location only good thing Parking not included and rooms smelled weird and some of staff were very rude! Not worth the price we paid!
The proximity to the Arch & Ballpark was great as well as the other downtown spots. Never really felt like we needed a taxi except when we went to the Budweiser Brewery. The welcome desk & concierge staff were very friendly & informative. The only cons I have about this hotels is the elevator w/ the keypads were always backed up, there is no free wi-fi, & the rooms didn't have a fridge. Other than that the hotel was nice.
Our room was small but comfortable. Staff was very friendly and helpful. The view was great--we overlooked Busch Stadium. The location was also perfect for walking around downtown St. Louis. For a really spectacular view, head to 360, but be forewarned, you can't get there without the assistance of staff. We tried and wandered aimlessly. We did not utilize the gym or pool, but they looked nice. The shower was awful. When going away for whatever reason or for however long, it is imperative to have a decent shower. Our hotel shower had low pressure, a weak stream, and we didn't feel clean afterwards. When we got home, the first thing we did was take a nice hot shower. r The hotel seems to have updated everything but the rooms. The Market Bistro was very pleasant; all staff was more than friendly and accommodating. There wasn't a bartender behind the lobby bar, so we couldn't just grab a quick drink there; we'd have to go into the Market Bistro. Also, if you need anything such as deodorant, a toothbrush, or a nail clipper, you won't be able to get these in the gift shop. Slim pickings down there. We left for all of our meals, cocktails, and any forgotten items.
Location. The executive tower is nicer than the basic rooms
Crowne Plaza has all the amenities and fine details of a luxury hotel at a competitive price. Full-service breakfast buffet far exceeded the standard "continental breakfast," employees friendly and helpful. Great location near WashU. Standard room perfect for my needs. Everything was great with my stay.
We all were extremely impressed with the level of luxury for the cost of the stay. The pools were clean, warm, and beautiful. Wood floors, pillowtop mattresses, and ceiling fans brought all the comforts of home together in the room itself. Breakfast was filling and delicious although I would have preferred a tidier eating environment. The floors in restaurant were dirty and the wait staff was inattentive. Having said that, the stay overall was more than satisfactory and Clayton Plaza will be where we'll stay when we visit STL in the future.
No carpeting in rooms. I hate carpeting! Free airport shuttle! Looks like they "might" be remodeling? Saw construction workers, but only in one room. Pergo flooring versus hardwood. Dirty hallways, multiple items scratched, dinged or falling apart. Mishmash of styles: trying to be a nice hotel and failing miserably! Dirty!
Free wifi included. Beds are really comfortable. Dual sinks. Good water pressure. Close to everything we needed. Nice interior Elevators are confusing. Street noise is loud and comes through even on 4th floor.
The staff here are very nice and work hard to accommodate guests. And the wifi is free, which in this day and age should always be the case. Breakfast was OK. For less cost, I could have gotten a more respectable experience at a Holiday Inn. My first room was so dismal (drawer fronts falling off, sink in the main room, so far from the lobby on the first floor that it felt like a basement) that I asked to be moved.The second room was an improvement, but the bathroom sink didn't drain (annoying when brushing teeth) and in general both rooms were outdated and worn. The bathrooms badly need updating. There was little to delight this hotel guest.
The hotel is beautiful, the indoor/outdoor pool is heated and you swim under the wall to go inside and out. There is a game room next to the pool that has arcade games which are free to play even though there are coin slots. The complimentary breakfast was great and included made to order waffles and omelette's. This is the only hotel I have stayed at where the OWNER walked around and said hi to everyone and also left his card which included his direct phone number. There is a pub 1 block away that looked very nice (lamborghini's, BMW's, and Mercedes' parked outside lead me to believe it's a high class place) there is also a police station across the street so I could consider it pretty safe. The only thing I did not like about this place was my room smelled bad, like body odor. I bought some Febreeze but it didn't help for long.
Helpful, friendly, caring and efficient!
The breakfast omelet was made to your liking right in front of you and buffet was real food and the indoor/outdoor pool was nice and warm while steam came off my head outdoor on a morning swim we will be back
The staff was terrible and I was charged three times for a room I did not receive. They gave my room to someone else.
Rooms were very nice. Staff was extremely helpful. Complimentary hot breakfast was good and a good start to the day.
Service was impeccable. Room was spacious, comfortable, and clean. Pool and gym were great! Breakfasts were consistently varied, accommodating, and delicious. We did not dislike anything!
there was a lot of hidden taxes and parking is $20 a night. Also you have to pay $13 a day for wifi. I would expect these fees to be included in the price, kind of disappointed but not a big deal. Just kind of annoying
We loved thw beds! We just wanted to slunber. Loved the spa bathroom. LIked having a robe. Good food. Nice tv. Spacious room! We felt special. This was a staycation for me and my senior mom. She enjoyed herself immensely. There was a high pitched humming noise, like from something mechanical, coming from outside the room. It wasn't too loud, but you could hear it. I don't know if it was the hotel itself, or noise from the street. We were on a higher floor as well.
Location to downtown sites. Spacious room - very clean. COOL FEATURE - for $5 Westin will supply you with workout shirt, shorts, shoes (if you forgot them or just don't want some stinkiness in your bag for the trip home). Restaurant staff was very friendly and had. O problem getting hot water for me for the provided in-room tea bags. Food options were pricey - especially in-room. No hot tub (was really hoping for this esp after long days during biz trip and when cold out). Fitness Center has nice footprint and facilities but could be better equipped (more weight options - less cardio machines). They tried charging me for parking ($20) even though I arrived via Uber & told them I had no need for their parking services when I checked in the night before.
This is a great hotel and the staff was wonderful. We loved the rooftop deck. The hotel room was very nice - modern, chic and spacious! The bed was so comfortable! The hotel is situated in an eclectic area of St. Louis. Walking distance to various bars and unique restaurants.
Vibe and people
Friendly staff. Clean nicely furnished room. Very comfortable bed. A larger TV.
Walking distance to Wash Univ Nothing
Loved the location, and the bars in the buildings. Staff was nice. Room was clean. No problem getting a late check out. Asked for a king bed, got two fulls. No bathtub which was highly disappointing, I love long baths when I'm away since it's not something I get at home. Security was quite brash. It was a weekend night, but come on. They were being louder then the kids they were looking for. Smoking area could be much better! And for the price, breakfast was not included and a salmon bagel at the Eclipse was 16 dollars. Only will go back for its convince to the Pageant.
The waterfall shower was very nice The pillows aren't comfortable
I absolutely love this hotel! The location, staff, decor, and comfort is top notch! I was able to check in much earlier than most other hotels, which provides much convenience for travelers who arrive earlier than "check in" times.
great place needs a pool, rooftop bar was awesome
Vibe No pool or shuttle
Friendly staff, great service, up and coming area, close to downtown Not much - just that we had to leave
As mentioned by several other reviewers, the Moonrise is quirky and eccentric with its design and decorations, but that is what makes it so fun. The rooms were very clean and offered little trinkets that would not be found other places. A very enjoyable experience. TV reception was very poor.
The hotel is beautiful, with a real air of luxury. At a very affordable price too. However I ate here and will not be repeating the experience. The food was so bland it was like eating cardboard. My guest had a different dish and had the same opinion. It was the most bizarre dining experience I have ever had. It looked appetizing but tasted of nothing. I would also like to comment that although luxurious the hotel is rather stingy, you have to pay for wifi and the business centre. The 20% room service charge was excessive. Poor tv channels too. I'd still come back though as such a gorgeous place in a fabulous location.
Location, facilities and architecture were excellent. Room was a bit dated.
Has a cinema inside, nice pool, and good location if you want to have some nice bars and restaurants to go to Beds are extremely uncomfortable. Room was given to us with a king when a queen was requested Room keys rarely work after the first time especially in the self park garage Rooms are in general pretty old and outdated, hence the uncomfortable beds
Location, decor, facilities. The outdoor pool is great. One of St. Louis's classic hotels that has more than maintained its beauty and panache.
Everything. Very nice place to stay. Parking garage technology malfunction detained us and a couple other guests for about 1/2 hour.
friendly staff, convenient services.
I love the Art Deco building. The rooms are comfortable. It's location near restaurants, bars and the park is terrific. Our room was quiet dispite the the festivities going on in the hotel.
The location was very near the hospital. I had one of the newly renovated/decorated rooms. The poolside restaurant was very nice in the evenings. I will stay here again during my next visit.
The staff were able to accommodate every request. Our club level suite was well-appointed and comfortable. The club lounge concierges were all very attentive and courteous. Front desk staff was the same. The fitness center, Sante, is an actual fitness club to which hotel guests have access. This club had top-notch equipment and facilities, making this the best hotel gym I've ever experienced. I will stay here again for the gym alone. An excellent experience overall, and we are looking forward to our next visit. Like a lot of hotels, the sink and bathtub drained very slowly.
Hotel looks like it was placed in the middle of a 3rd world country. The hotel was beautiful, and staff were excellent. The restaurant serves one of the best breakfasts. Terrible mouse in the room the entire time. The soundproofing from the outside is non-existing. Heard the wind howling and the traffic 24rs. a day.
The actual hotel room is great! The staff did a poor job of providing customer service. The room card didn't work no one explained that you had to go to the 8th floor then get off and find another set of elevators to get to your room. It was loud The casino makes everything smell like smoke and whatever they use to try and mask the smoke.
Room was very nice. Staff was excellent as well. There was not much around the area to do but this is a casino after all. The casino was very tight and smoky. A bit pricey for what you get.
Luxurious hotel Floor around stool had urine on the floor room from previous guests. We found this after a nice night in the casino, so less than impressed.
The showers were amazing. The pillows are too soft. Definitely will bring my own next time.
Amazing hotel, very luxurious rooms. Very clean casino, and nice staff. The food in the casino (the burger one), was not the best and not worth the money. They didn't get my order right, but they were nice when asked to fix it.
Stayed in 'luxury' category room. Very nice. Good vibe. Staff seems proud of the operation. Very friendly, very attentive. Would stay here again when we're in the St. Louis area. Free (all be it slower) Wi-Fi in all rooms. Good enough to read email, news articles, etc.. If you want to stream stuff that will cost you $10 a day. Small issue but the hot water coming out of shower needed to be a bit more 'hot'. Never did quite warm up to my personal like for water temp.
Complimentary breakfast and evening happy hour. Strong chlorine odor around the pool.
530 kickback. Nothing.
They were very pet friendly. I had my dog with and had no issues. Flat rate 15$ a day. Beds were hard
Comfortable, quiet, and great location with a generous breakfast, evening 'recepti
We loved the happy hour with free drinks and snacks. The hotel and rooms were extremely clean and beautiful. This is a great location for tourists because it's literally right next to the arch, and a very short walk to anything else in the city.
within walking distance to numerous tourist spots downtown fairly decent free breakfast "river scene" with statues on the lobby . . gave the whole lobby the smell of chlorine; ridiculous check-in situation: VERY limited parking in front of the hotel, so you have to wait for someone to pull out before you can pull in, then go check in and THEN they give you a voucher for the parking garage that is across the street; there are 4 elevators in this hotel; but our room was only accessed by one elevator . . . with no option of taking the stairs instead.
The happy hour with drinks and snacks was fabulous and helped to ease the expenditure for food! Pool was less than inviting.
Provided breakfast and dinner with happy hour
The staff was very friendly and efficient, delicious breakfast, beautiful hotel!
Location, comfort, amenities, friendly staff Nothing
I love this place. I stay here whenever visiting St Louis. Close proximity to several points of interest. Excellent breakfast and kickback.
We loved getting to stay somewhere that was pretty much rich in the middle of everywhere we wanted to go and see, but avoid the mass traffic of the city. This was our second time to St. Louis together and we definitely can't wait to make it back out to The Cheshire. It was everything we were looking for in a hotel. Plus the continental breakfast may have been small, but the quality made up for the quantity by far.
Noisy AC which had to be reset to work dirty shower walls, musty smell. Modest breakfast, but fresh and delicious. Accommodating staff and unparalleled decor. Overall, too expensive.
The Cheshire is a quirky British castle and authors based 'Lodge". Each room is named for an author and has a copy of one of the writer's works with a bio bookmark for each guest. (I have, over the years, enjoyed Auden & Isherwood, and now Laurence Sterne.) The windows on each floor and in each room are leaded pale colored diamonds. The reception area boasts heavy wooden furniture, a bear, and "Oriental" rugs over tile. The front desk and bar staff are superb! Nice pleasant people. The pool area is inviting even in non-swim weather, with standing heaters and a firepit. Too much fun, and reasonably quiet for a full hotel. Guest with relatives in lounge area espousing ethnic and religious prejudices (?!) loud enough for others, including me, at separate tables to show surprise. Not a common experience at The Lodge!
Fun and charming theme, great location, and excellent staff!
This guest did not leave comments about this hotel.
The rooms were very clean and the location was excellent. Staff were friendly. The entrances need to be monitored more closely. We had a fearful experience with a group of teens not staying at the motel that followed us in and on the elevator after they had called my family a derogatory name. Reported and was not taken seriously.
Clean nice rooms where all redone so nice
convenience to many locations i wanted to visit. none
$25 deposit and friendly staff. No pool
Nice decor, comfortable bed. Wifi costs $13 a day, after you pay that much for a hotel room... ridiculous. Parking was not on site, and garage was $20 a day. So what you see is not what you get, add like $100 to your bill and that's closer. Not as clean as it should've been (bathroom
We had problems. Motel employees to park our CAR. For $8.00 more 't they would park the car and get it when we needed. Little did we know we couldn't trust the employees. I had dollar bills and change in the console of the car. When we got the car. the dollar bills were gone I don't know how much of the change was missing. So I was very disappointed with the employees to STEAL. So who every stole the money hurt the other employees. Because I did not tip the ones who got the car. SO DISAPPOINTED
The staff was very friendly and the room was above expectations. Comfortable bed with plenty of pillows and fluff along with the great view made for a perfect getaway. Parking was difficult to find. They did offer valet. But, if you park in the garage and don't use your hotel key, it'll save you $4 a day.
Nice Hotel/ Location Downtown near everything. No pool or hot tub for a 4 star I would think it should. Check took forever, long line. Staff was just ok, Average. Not superior like other 4 star hotels I have stayed. Pantry too expensive. Bottle water $5.00 is too high. Room was nice, but very small.
Room was very clean. Staff was very unhelpful. The hotel lobby bar was awful took over an hour to place an order for food and to get drinks.
The staff was wonderful, very attentive and friendly. Rooms were great, clean, had a very fresh feel to them. It's location is great as well, It took about 8 minutes to walk to Busch Stadium and it would be close to the same distance to the arch. None
Clean, the happy hour, milk and cookies, friendly staff 1 forty pillow
Stunning hotel, extremely nice staff. I normally don't spend this amount on hotels but it was nice to treat myself. I hope I get to go back again! So cute to have cookie time even though I wasn't able to make it, same with the happy hour. I didn't like to 30$ in state fees and taxes .... And that the free breakfast didn't include eggs, ect.
The good -The hotel lobby and exterior are beautiful, the decor in the rooms are nice -The beds, pillows and linens were the most comfortable I've ever experienced -The location is perfect, close to entertainment, restaurants and nightlife The bad -There's no fridge or microwave. If you're like me you might think, "no big deal." If you stay more than one night, it's a big frickin deal. You can't even have a cold drink of water without going to the 8th floor for ice. Forget the left overs from dinner you might want to bring back. Or the bottle of wine you'd like to chill. Or anything else that may need to be cold. It's a huge inconvenience that no milk and cookies or free wine can make up for. I can not for the life of me understand why they didn't install a fridge. -The breakfast is the worst. Plan on eating breakfast out. The options are extremely limited. Toast, bagels, cereal, muffins, and a few fruits. If I was staying one night, I wouldn't hesitate to choose this hotel. The problem is, I never stay one night anywhere. The no fridge thing is the tipping point for me. There's nothing else that differentiates this hotel from the major chains than the lack of a couple of basic amenities/services, a fridge, a microwave and a good breakfast.
The property is beautiful, the staff was exceptionally courteous and attentive, and the room was very comfortable and relaxing with an interesting layout. The only thing I could call a negative was the view out our windows of the HVAC units.
The bed was so comfortable, the staff was courteous and helpful, everything was very clean and the building was absolutely beautiful! It is located right so close to everything downtown we just walked everywhere! The bedroom was a little bit small, there was only about 2 ft, maybe less, between the end of the bed and the wall. However, it is an old building so that's to be expected. We had a not so beautiful view of the A/C units but for the price, I can't complain.
All staff was rude except the valet
While the hotel is clean and beautiful, what really stood out to us was how incredibly friendly and accomidating the staff was. We've never experienced such genuine hospitality before. This will definitely be our "go-to" hotel when we're in St. Louis. Zero complaints. Everything was completely up to par. Proce was fair. We could not find fault.
Room was comfortable relative to other business hotels and comparable to any Hilton I have stayed at. Location was described as being within walking distance of public transportation, which is not accurate. Room service order was delivered with missing items, and I was charged for them. Despite apologies from the front desk personnel and a promise that additional charges would be removed for undelivered items, nothing was changed. I asked again at checkout, but when I got the bill on my bank card it was the same. Prices for room service were typically outrageous so that just added to the issue.
The rooms were great and the staff were extremely nice.. Had a great time!
Did not get a receipt for my stay. Can you email to me?
For the price you pay for a room you should be able to get free wifi, but you don’t.
Surprisingly reasonable price for a very upscale experience noisy hallways, after I asked to be in a quiet location away from the elevator - that didn't happen.
Friendly and helpful staff
At least breakfast was Alright. Overpriced rooms.
The staff was incredibly nice!!! I can not thank them enough for their kindness & help! Room was very clean n nice. Felt secured with the elevator being one that u have to put ur key in to open to any floor! Didn't realize the self parking was so overly priced! P
The location is good if you need to be near the conference center. The room was very small. Our view was a brick building. We didn't have enough towels. The front desk staff was indifferent about our requests. Parking is pricey. The restaurant was awful.
Great location. Staff was good too. The rooms were clean and very updated. Shower pressure was great. Rooms had high ceilings. You have a 20/day self parking fee. For the money do ballet for only 10 more
Very polite and accommodating staff. High quality rooms and food breakfast
Great room, breakfast, Wifi connection, restaurant One person on the staff -- doing hospitality in the afternoon -- was kind of rude.
...most of the time. First room was worn/soiled and the bathroom had an 'under construction' look where a large piece of artwork was missing. Desk staff took quite awhile finding a replacement room for 2nd and 3rd nights, but that room was more to my liking. A big gripe is lack of counter space in the bathroom and awful bathroom lighting. Manager and breakfast servers were friendly and efficient.
Pool was small, crowded and a little dirty - we didn't get to use it. Otherwise the location and staff were great!!
Overall a good stay. No big complaints, except maybe the distance from any attractions.
the Manager in the lobby area talking with the guests was a comforting touch. he was making sure the stay was good and asking about our trip, why when etc... N/A. the only thing i did not care for was our room was next to the elevator sooo first thing in the morning you could hear it for some time, other than that facility was very good.
Convenient to Blues hockey. Shuttle available or walkable if you don't mind eight or ten blocks. Nice rooms, hot breakfast and pet friendly with some reasonable rules. Close to nice dining and pubs. Bed was a little firm for me but I admit I like them softer than most folks do.
Value for the money was good. They needed more staff working the continental breakfast to keep up.