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Beds were too firm Pillow were uncomfortable
Excellent food! Pool was not overcrowded, even on a holiday weekend. We were able to find a chair, no matter the time of day. Beautiful hotel. Friendly, gracious staff. Beds were comfy and we had more than enough pillows. Technically, the beach is across the street. But we had great views of the beach and the harbor, especially from the upper floors.
Staff excellent!!!! Fixed my problem with a bonus. Love those guys at the Hyatt...Worth every pretty penny! My reservation from Bookit.com did not arrive in time for my arrival. I waited in embarrassment for 45 min while trying to solve the problem over the phone. The manager took care of the problem later. I will never book a res with Bookit.com again!!!
We loved the room and view of the pool deck. The location is adjacent to a pristine beach, the beach walk and not far from shopping, dining and transportation. My wife got a shell massage at the Sandiva Spa, which she said was very nice and worth the expense. Our ice maker in our fridge didn't work, but the staff was helpful, fixed it quickly and brought us a bag of ice. The hotel dining was also very good. There were plenty of options, local flavors and the food was delicious. There was nothing, that I noticed or experienced, that detracted from our short vacation. It's an upscale resort in a resort town. So the hallway carpeting is worn and wrinkling, and there are nicks and scuffs here and there. If you're the type of person for whom perfection is your expectation, then stop here. You're better off building your own perfect resort from scratch. Save this one for the rest of us.
the facility was amazing and so was the pool the sheets were not changed in our hotel in 10 days. the hotel doenst have its own housekeeping staff it looks like. every day was a different maid.
My room was more than satisfactory, boasting incredible water views from every angle of the large balcony. Inside the room, I felt surrounded by elegance from the crisp white linens on the large king sized bed to the high end furniture choices used to compliment the large kitchenette. The bathroom was luxurious and spacious, perfect for relaxation after a long day on the adjacent white sand beaches. The staff, particularly my wait staff at Shor; Aki and Nate, as well as my bartender, Krystin; made me feel right at home as if I had known them for a lifetime. With their pleasant welcome and eagerness to make my vacation as enjoyable as possible, it was easy to see why this resort is so highly rated. I will most definitely arrange for another stay soon to revisit this beautiful resort and its amazing staff and will be sure to recommend the Hyatt Regency in the future.
Pool view of ocean. Loud construction noise outside room starting at 730 am. Not worth $400/night to have to put up with that. No bar/lounge.
The room was clean, updated, and spacious. The balcony overlooked the harbor and view was great. Each morning we enjoyed the continental breakfast before we walked across the street to the beach
Great hotel and staff! everyone very helpful. excellent location for everything very close to town and the beach was right across the street. only thing we didn't like was the breakfast not enough protein choices almost everything was very high in carbs but everything else was great
Loved the 10th floor bar, Jimmy's, for watching the sunset. Have good bartenders & a tasty frozen drink & beer menu. Friendly staff, free continental breakfast, very nice rooms, lots of towels, & comfy beds. Awesome views of harbor or beach (depending on which side you're on) . . . Harbor view rooms have balconies. Good business center, free Wi-Fi. All parking is coversed & is $16.00 per day but it's come & go. Very reasonable & convenient as City parking lots get very full in the evening. Highly recommend, great, fun place to stay. All in all 4.7 stars out of 5. No balconies on beach side rooms.
The hotel is new any so the rooms and facilities are in good order. The inclusive breakfast was basic and the reception staff indifferent.
The location was phenomenal and the rooms were clean. The front desk staff and front desk manager were awful. I had two reservations under my name and they originally jad one on the 6th floor and one on the 9th. The check in agent then wanted to imprint my credit card and had a stack of inprinted cards on the desk. I did not feel that was safe and refused which then turned into an issue. There are two elevators for 10 floors and one is shared with housekeeping. You have to use your keycard to go up and it doesn't work half the time. For your money I would suggest booking elsewhere.
The luxury begins as soon as you walk through the front doors. The Sandpearl is a great resort with huge beautifully appointed lobby, fantastic swimming pool, convenient bar/restaurant with poolside service and gorgeous gulf front view. My wife and I went for a four day trip to celebrate our anniversary. The location could not be better as there are plenty of things to do within walking distance. Plenty of shopping and restaurants to visit. I also suggest renting bikes to tour the island. The staff could not have been more helpful and we even received chocolate covered strawberries one evening. What a pleasant surprise. We will definitely stay there again should we come back with the kids. The resort is very kid friendly with the huge pool and organized activities. Nothing
The hotel was amazing !! Loved everything
The pool and access to the beach was out of this world. Service was good and room was clean and had all of the amenities. Very family friendly (probably not the spot for a adults weekend). Food options could have been better.
Location They tried to charge a "resort fee" of $25 per room per night to cover "amenities" such as pool towels, a newspaper, small bottle of water in the room, down service, business and fitness facilities, and other minor incidentals that all major hotels provide for at no charge. I had them remove that charge from our bill. We will not stay there again or anywhere where they try to nickel and dime you at every turn. No self parking - and valet charge was $22 per day. This is in the off season and an outrageous cost.
Well planned activities and kids club Right in the heart of Clearwater Beach Enough staff and services to accommodate all guests without feeling rushed or crowded - even with a full resort Security to keep the private beach and pool areas from being invaded by neighboring spring breakers Spa amenities left something to be desired - although the massage itself was great No shower or changing area near pool - we checked out but spent the whole day at the resort since our flight was in the late evening. When we were done enjoying the pool and beach - there was no where for us to change or shower prior to departure to the airport. Only 2 restaurants on property - decent quality - nothing special The resort is not very secluded - it's right in the heart of Clearwater
staff helpful, beach towels and chairs provided Funky smell in room like old body oder
A pair of women's panties were found between sheets on the first day
Friendliness of staff, always willing to make things better if they could. Location is right on beach which made acess real easy.. Beautiful scenery. I didn't like that the book in the room providing information was not up to date. For example the vending machines are listed on the 6th floor, they are no longer any macines. Also the phone extension to place room service for late night food is incorrect . Please update . I would also extend hours for restaurant in the afternoon if possible. Add a snack shop or extend the hours of the coffee shop to at least 11 or 12 pm
As a woman traving alone, I felt comfortable and welcomed whether walking on the beach, dining at the restaurant, or sipping coffee in the beautiful lobby. I would return to this well appointed property with my husband or friends.
Attentiveness of the staff was the most outstanding feature. Food was also exceptionally good. Couldn't get the WiFi to work, and the staff couldn't help. The resort fee was pretty much wasted on me, as it rained for my entire stay. This hotel is a good hour from all the places I needed to go.
The hotel was very nice. The lobby and rooms were very well appointed with very friendly staff. The pool could have been slightly larger as it did get somewhat crowded.
Had to wait to long to receive food at the bar.
The room was nice but being such a new hotel, there shouldn't have been stains on the carpet and in the corners the carpet was coming up. I pool was over crowed and no one was policing the chairs. Anyone from the beach (not staying at the hotel) could come use the pool even though they are not supposed to because there was no one checking and the gate did not lock. I saw at least 6 chairs where it was obvious they did were not staying at the hotel.
location was excellent very friendly give me for free drink tickets and parking was $11 a day and if you valet parked it was $20 a day everything is in walking distance very reasonable on prices the beaches were excellent I couldn't say anything bad about this hotel everybody was really friendly I asked for a second bed and they headed up there within the hour and did not charge me for it you get a $20 resort C which includes your towels + 2 free bottles of water a day you have a refrigerator in the room I would go down to the store can buy a case of water in your shoulders and put them in the refrigerator that helps a lotthere is a Walgreens and a CVS Pharmacy
I liked the closeness to the beach and shopping/ restaurants. I also enjoyed the beach bar and restaurant. I did not like the poorly cleaned and outdated rooms. The pillows and beds were the most uncomfortable I've ever slept on. For $400 I would have loved to stay at a way nicer hotel.
The location was amazing, right on the beach. Everything was in close walking distance including restaurants, shopping and pier 60. The hotel staff was accommodating and friendly. Perfect for weddings, a family adventure or a friends trip. Would recommend to anyone!
Location and beach Room made up late in the day sometimes a problem
Beds super comfortable - Staff very attentive and always helpful! Food selection and quality poor- not on par with resort or Hilton name.
The views of clearwater beach and surrounding area from our balcony were great!!! The hot tub as the sun is setting is fantastic and the restaurant prices are very reasonable and compare to other restaurants in the area. The towels are free for the beach but an umberella and 2 chairs for the day is $27!!!!! Abit of a rip off as its too hot to sit there without some shade.
Place is clean. The staff is very professional and friendly. The food was excellent.
I enjoyed the location, pool, and on site Starbucks bar Hallway carpets were dirty and stained, room wasn't completely cleaned (dust around certain areas, empty candy wrappers next to bed). No place to hang your towel in bathroom. Some noise was around the hotel in the afternoon when my 3 yr old was taking her nap.
Great location. Hotel was very clean. Staff was very friendly and helpful. The only thing we didn't like us we had to end our vacation.
I loved the location! The beach was right there and everything was in walking distance The hidden fees they hit you with!
I like the fact it was behind the beach and it had a beach bar. I didn't like the fact my porch was dirty with bird poop. I asked the front desk if they can send someone to clean the porch but nobody ever arrived to clean porch. The access to the internet was a bit slow.
The staff was friendly and helpful. The rooms are nice, but the air conditioner unit are really loud. I thought the room was good and clean Way too expensive and the pool is crowded
Loved the balcony beach view. Loved the size of the room, which had a separated living room. Loved the updated ceramic tiles in the bath and the fire pits around the 2nd floor pool. Can't wait to stay here again once they add the full bar at the pool. It was very close to restaurants and Pier 60. The staff was friendly and helpful. The continental breakfast was not that good and found that they would run out of coffee early. The Breakfast time was only from 7am. to 9am.
Clean and quiet. Breakfast was basic and not good. Kitchen room was VERY unorganized. Need more counter space.
That it was on the beach. The cost for just a room, no fridge/microwave. Wifi was poor.
Love this place. Already planning our next trip here. We live about a hour away and this is a great place for a weekend getaway. Travis was super friendly and nice. In walking distance to everything. We didn't drive any where. Close to the pier the beach and lots of food places.
the staff were very attentive and nice. small i thought i booked double queen we had to share not very comfortable but a good value for the location
This guest did not leave comments about this hotel.
Close to beach Our room had bed bugs. Not a fun experience. I even took pictures of the bed bugs as proof.
How clean it was and how friendly the people were. Would like to have not paid so much for two nights.
Close to the beach Paying to use chairs and umbrellas
It was close to where our event was. Close to beach and places to eat. Hotel employee was very nice and helpful. Phone didn't work. Ceiling fan didn't work. No glasses in bathroom for rinsing teeth after brushing.
It had a private pool my room was in front of the pool and it was by all my favorite stores No
Location was awesome
Location is just a few minutes from everything. The rooms are well maintained, clean and fresh. The same act was friendly and informative, and extremely helpful when I needed a change! No
Nothing. It was horrible. I was completely ripped off. It was expensive per night plus a resort fee for a complete DUMP!I would like some sort of compensation for this. Hated everything. I would appreciate if someone would contact me directly about this disgusting experience. Staff was rude, it was so small you couldn't move and it should have been destroyed years ago.
The housekeeper was good. I booked for 4, and did not get what I booked. The lady at the desk said they did not have a couch or a cot only a air mat. She lied to me, because they did. She told me if I didn't like it I could go somewhere else, but their properly all booked.
Location is perfect. Pool is great. Nothing
Quiet, clean right on water we had a romantic evening..
Excelent location with beach just across the road. The pricetag was a little bit high for such type of room, if it wasn't for the great location.
Good location in southcentral Clearwater Beach, close to the Beach. The staff was very friendly. The room was large and we were actually upgraded to a kichenette unit, at no extra charge. Nice linens. Alot of foreign tourists were here. You should understand that the rooms don't actually face the beach. This is an older motel type setup, no balconies and some items like the air conditioner, lights and TV were on their last legs, so if you want luxury this is not it. Also, they do not provide maid service on Sundays, but they did leave us extra towels, so no big deal.
Location, convenience, parking, facilities are a little behind, hotel needs updating and remodeling
close to the beach. It is too old.needs major work. front disk attitude
It's proximity to everything, nearly anyplace I wanted to go was just a short walk away.
Location, very clean. Elevator
Location--walk to all and almost on the beach. friendly STAFF GOOD AT ANSWERING QUESTIONS older property, . so- so continental brkst smLL KITCHENETTE
They gave us a free upgrade because we had booked our room previously, and all the rooms sold out. The big rooms facing the beach are gorgeous. No staff at the front desk after 9pm and all night. We left at 6am, no one was even there to check us out.
The hotel is a little older but the staff was very nice and our room was clean and exactly what we needed. An affordable place to spend one night. Will stay again next year. Nothing, it was exactly what we were expecting.
Staff was really friendly. Rooms were super clean
Super close to beach, over all clean and big rooms. Good price for being so close to beach! Shower faucet was in really bad condition. Knob was old and you had to use both hands and a lot of force to open! $15 extra dollars for parking!
We are arrived late at the accommodation. There was no reservation in my name with my address yet two other reservations made in my name at two different addresses ???? where we found ants on the bed, kitchen and bathroom. The decor was disgusting with dirty paint work rusty brown toilet roll bathroom rail etc. Couldn't close the kitchen cupboard as the extracted on the ceiling was hanging down. The patio door latch was broken so they patched it up with a different one, not secure. The units in the kitchen and room where disgusting as ripped formica on the cupboards which is very unhygienic. We where told the hotel is being demolished next year hence no updates or repairs. Worse hotel I have ever stayed in.The breakfast was coffee a cake and yogurt, ( not a breakfast ) COMPLAINED to hotel but they said they couldn't do anything I would have to speak to the company I booked with. Tried ringing them but got cut off and they didn't phone back . Will pusue this when I get home. Our view will all go on TripAdvisor with photos
Nothing The only good thing was closeness to beach
The extra $15 per car to park on property makes it a poor choice for the money.not a good value at all A/C very loud .
nice & clean, staff great. all you need, great $$ nothing @ all.
Location, beautiful view, we even saw dolphins wile sitting in our back yard. Very confertable felt more like being at the cottage. Very central close to every thing minutes from the beach. Some updating needed
Loved kitchenette. Walking distance to everything. Dock gathering area. Rooftop for fireworks watching. People were great. Heated pool. N/a
Staff was great. Room was awesome as was location of property. Time spent was all too short. Haha
Location Despite upgrades the rooms are very dated.
Clean, simple access to room. Mom n Pop that is cared for and fun. Grat vibe!
The hotels location is amazing. Just down the street from the beach. The rooms need desperate renovations. And I emphasize desperate. Fridge works but is rusted, door hinges rusted. Bathroom needs major renovations. Toilet wouldn't flush on our last night there. I reserved a room at resort, was given room in motel.
Location. One block to the beach. Cool little throwback hotel. Well taken care of. Nice swimming pool The Shower was horrible. Needs a new tub and a new shower head. The AC doesn't really cool the room all that much.