Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.1 "Incredible bar."
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9.0 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." -
8.9 "Very nice wellness & sports facilities."9.1 "
top-notch fitness area , thought 91%." -
8.8 "Vibe was good."10.0 "100% thought, the
hotel was modern ." 9.0 "90% said it was astylish hotel ." 8.7 "87%enjoyed the friendly atmosphere ." -
8.4 "Great service."8.7 "87% said the
reception staff was great ." 7.9 "79% thought theservice was very professional ." 9.3 "93% werehappy with the shuttle service ." 7.8 "78% wereimpressed by the valet service ." -
6.1 "Average value."
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5.5 "Breakfast is mediocre."
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3.8 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Overall Rating
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9.2 "Incredible bar."
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8.9 "Vibe was good."10.0 "100% thought, the
hotel was modern ." 9.2 "92% said it was astylish hotel ." -
8.8 "Location is great."
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8.2 "Great service."9.0 "90% found the
staff to be very friendly ." 9.0 "90% werehappy with the shuttle service ." 7.7 "77% thought theservice was very professional ." -
6.2 "Average value."
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6.2 "Rooms are ok."6.8 "Only 68% thought the
shower was ok ." -
5.5 "Breakfast is mediocre."
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5.0 "Average comfort."
Overall Rating
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9.2 "Terrific location."
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9.0 "Awesome vibe."
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8.4 "Great service."9.0 "90% found the
staff to be very friendly ." -
7.0 "Nice rooms."9.6 "96% thought the
view was good ."
Overall Rating
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9.0 "Terrific location."
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8.3 "Great service."8.9 "89% found the
staff to be very friendly ." -
8.3 "Vibe was good."10.0 "100% thought, the
hotel was modern ." -
7.0 "Nice rooms."
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7.0 "Good amenities."
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5.5 "Average comfort."
Overall Rating
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9.1 "Terrific location."
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8.6 "Great service."
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7.2 "Nice rooms."
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5.8 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Nice place, friendly/helpful staff, easy to walk to great places. The Flats is a great place to use as a base for exploring when you flee to the Cleve. When I got drunk I forgot which elevator bank went to my room and which went to the parking garage. I guess you can't fault the hotel for that.
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10.0review from
The check in and out was fast and friendly. The rooms were nicely appointed and new. The bedding was comfortable and the view of Lake Erie was fantastic. Many restaurants close by. Complimentary coffee in the Morning. No complimentary breakfast at this location.
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8.0review from
It was new and a ok location. Staff was great. The pillows had a make up stain on them when we showed up. Tlake to a guest acrsss the hall from us and his room was dirty as well. It was so load at night. The bathroom doors are sliding barn doors and you can hear other rooms using the bathroom all night. We will not be back at this hotel
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8.0review from
The location was good, walking distance to the Rock n Roll Hall of Fame, which is what we came into town to see. The room was a little small, but they made great use of the space. Everything was clean, and the bed was super comfortable. There was a market attached to the back of the hotel where we got lunch for a more reasonable price than if we had probably found a resturant. Because we were only there for one night they offered us a reasonably priced alternative for parking. We would stay here again if we eve came back. It was next to the Amtrak track, and so was a little more noisy than expected. Bit since I normally wear earplugs to sleep anyway, it wasn't really an issue. Also, there was no dresser, just a small closet, which might be a bigger issue for someone staying more than one night, but wasn't a huge issue for us.
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3.7review from
Not much actually. The yellow stains on the linens. Other stains on the furniture I am hoping were not bodily fluids. The thermostat for the a/c did not work, and after an hour, I figured out how to manually turn it on. Not a very professional establishment. Checking into the front desk was like buying a ticket to a funhiuse.
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6.8review from
Staff was very nice, and the building was sleek and modern. The Aloft might have been better for a businessperson looking to make a quick stop in town. The room was very, very small, and the train (our room was on the opposite side of the building, away from the train and overlooking the courtyard/office building) shook the room. All in all, it was ok--but I think we could have had a better experience for what we paid.
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7.7review from
The hotel was very nice and the staff was very accommodating. I really appreciated the snack and refreshments area as I was able to grab a quick snack after a late night of working. The price was very fair. The room was comfortable and clean, and I got a very nice view of the lake after marking view as a preference. The only thing I did not like was the party vibe that the hotel seemed to support. Their W XYZ bar stayed open until 2 am and guests returning from their adventures out or at the bar were very noisy returning to their rooms. This is not really the hotel's fault, but guests obviously felt like they could be loud and disruptive after a night of partying, and I think this speaks to the hotel's atmosphere.
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10.0review from
Loved the rooms...not very large but very efficient and comfy!
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10.0review from
Nice place, friendly/helpful staff, easy to walk to great places. The Flats is a great place to use as a base for exploring when you flee to the Cleve. When I got drunk I forgot which elevator bank went to my room and which went to the parking garage. I guess you can't fault the hotel for that.
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10.0review from
The check in and out was fast and friendly. The rooms were nicely appointed and new. The bedding was comfortable and the view of Lake Erie was fantastic. Many restaurants close by. Complimentary coffee in the Morning. No complimentary breakfast at this location.
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8.0review from
It was new and a ok location. Staff was great. The pillows had a make up stain on them when we showed up. Tlake to a guest acrsss the hall from us and his room was dirty as well. It was so load at night. The bathroom doors are sliding barn doors and you can hear other rooms using the bathroom all night. We will not be back at this hotel
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8.0review from
The location was good, walking distance to the Rock n Roll Hall of Fame, which is what we came into town to see. The room was a little small, but they made great use of the space. Everything was clean, and the bed was super comfortable. There was a market attached to the back of the hotel where we got lunch for a more reasonable price than if we had probably found a resturant. Because we were only there for one night they offered us a reasonably priced alternative for parking. We would stay here again if we eve came back. It was next to the Amtrak track, and so was a little more noisy than expected. Bit since I normally wear earplugs to sleep anyway, it wasn't really an issue. Also, there was no dresser, just a small closet, which might be a bigger issue for someone staying more than one night, but wasn't a huge issue for us.
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10.0review from
Loved the rooms...not very large but very efficient and comfy!
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6.8review from
Staff was very nice, and the building was sleek and modern. The Aloft might have been better for a businessperson looking to make a quick stop in town. The room was very, very small, and the train (our room was on the opposite side of the building, away from the train and overlooking the courtyard/office building) shook the room. All in all, it was ok--but I think we could have had a better experience for what we paid.
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7.7review from
The hotel was very nice and the staff was very accommodating. I really appreciated the snack and refreshments area as I was able to grab a quick snack after a late night of working. The price was very fair. The room was comfortable and clean, and I got a very nice view of the lake after marking view as a preference. The only thing I did not like was the party vibe that the hotel seemed to support. Their W XYZ bar stayed open until 2 am and guests returning from their adventures out or at the bar were very noisy returning to their rooms. This is not really the hotel's fault, but guests obviously felt like they could be loud and disruptive after a night of partying, and I think this speaks to the hotel's atmosphere.
