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All staff were helpful friendly and responsive
Location to the CLE airport I wanted to leave my vehicle for the duration of the flight and get a shuttle to the airport and was told that the program was unavailable and full. They didn't even ask what time my flight was and the parking lot was only half full.
Meticulously clean and quiet. Very friendly staff. Excellent airport shuttle service.
Food wasn't great for how much we spent, and breakfast is super expensive for a family of 4. Especially, when I thought it was included in my stay from trip advisor.
Very friendly staff, nice comfy bed, good breakfast bar
Title pretty much sums up out stay. We arrived late at night and was greatest with a friendly smile and directed to our roo . Room was spacious and clean. Beds and pillows were comfortable and the bathroom was well maintained. No comments whatsoever. By the way, if you are worried about being so close to the airport...have no worries. We were on three uth floor and did not hear one plane fly over at al . Great stay. Thank you Hilton
I liked that they had a gym and business room.
The staff was very attentive and breakfast was really terrific.
Helpful stuff The breakfast was not good
Very short answering to have some diner. Just a list no explanation. THey didn't want you to go out the hotel.
We especially liked the food at the restaurant And the fervor all around. We didn't like that there was a white film of some sort on the walls in the bathroom. Also our room was not clean when we're came back to it in the afternoon on Valentine's Day. The service in the restaurant leaves alot to be desired. It was very slow. We decided to eat at the bar for the duration of our stay. Additionally we did not have access to HBO... and the channel guide did not match the channels. This hotel needs cleaning and better service. Very disappointing!!!
location of the hotel to the airport i was charged an extra night, so really charged an extra $80.00 what a rip off, people at the hotel still havent returned my calls for a refund!