Cranston Hotels

Pros: bed was super comfortable, room was spotless, soundproofing excellent. Nice to have extra bit of room with couch area.

Cons: no back entrance from the back side of the parking lot - had to walk around to the front which seems silly.

Pros: Everything

Pros: Large rooms with a sitting room. Very clean and fresh. Seemed recently remodeled. Indoor pool. Good complimentary breakfast.

Pros: Very friendly staff, and a nice laid back atmosphere at this historic inn.

Pros: It is in a beautifully restored house with handsomely decorated rooms

Cons: The hotel is next to a very busy Interstate.

Pros: Great Staff, facility, bedroom & dining!I'd like to come when the weather isn't so frigid to enjoy abit more in the area.

Cons: Ouch....cold bathroom floor! (if they renovate, install a warm-tiles heat underlay mat).Possibly getting the 'handouts' they give when checking in, via my eMail before I arrive - so I've got a little insight before arrival? Still, a joy to attend!

Pros: Cleanliness, staff was wonderful (helpful, courteous, friendly) off-street parking, proximity to all attractions

Cons: I couldn't stay longer

Pros: Location very convenient, lots of character (much better than a plastic hotel), delicious hot breakfast, and very friendly staff.

Cons: Water pressure in the bathroom was pretty poor.

Pros: the upgraded large king room excellent breakfast in a beautiful dining room friendliness of all staff encountered cozy public reading room 'staffed' with homemade brownies

Cons: may not have cared for a 'basement' room which is where we were originally booked, presumably because of the lower Priceline price? If Priceline gets the best price at the hotel, I want to know if it is for the room with least ambience.

Pros: Thoroughly enjoyable atmosphere. Splendid.

Cons: No

Pros: The location of the hotel was great with lots of bars, restaurants and event locals close by.

Cons: Hotel was a bit below its normal price point in my opinion. Our suite was very nice but the shower sucked. I'm glad that we got a promotional/discount rate.

Pros: We loved everything. The hotel was beautiful, comfortable and ideally located. The staff were very friendly and helpful. I can't say enough. I will definitely stay here again.

Cons: Everything was ideal.

Pros: We booked this hotel because we were in town for one night, visiting the Waterfire festival. The location was great, close walking distance to the festival, downtown shopping, and restaurants.

Cons: The hotel staff/policies were incredibly unhelpful. We were informed when we checked in that if we had called and asked for the military/ government rate we would of paid less than 50% of what we were charged. Of course, there was nothing they could do about it now. What they didn't tell us at check in was that the deluxe king room we had reserved and paid twice what we should of for, was unavailable. They happily checked us in and sent us up to what I can only assume is the worst room in this 4 star hotel. The glass shelf in the bathroom was broken, there was a large stain on the carpet, the door was so crooked on the hinges there were cracks you could easily see through at the top and bottom. But worst of all, it was a QUEEN sized bed, not KING. Shouldn't be the end of the world, but paying double what we were supposed to and then not even getting what we payed for- not really okay. Assuming they gave us the wrong room unintentionally, we gathered our things and went back to check in, where we were told that A: they can't change our room because the hotel is completely booked. B: it was in the fine print of "whatever website" we booked on that the room wasn't guaranteed. C: there was no offer of a rate reduction or other forms of compensation. Well, after reading all the terms and conditions of the website, and finding nothing mentioning the room not being guaranteed, we called the website, who did everything in their power to help, but we ended up cancelling the hotel reservation (through the website, not the hotel) for a full refund. No complaints about the website, they even went so far as to call all the other 4 star hotels in the area trying to get us a transfer. The hotel on the other hand, is a buisness I hope never to meet again.

Pros: This is a very attractive hotel. The people are very nice. The rooms are attractive with comfortable beds. There is a bar downstairs with excellent music and no cover. The food at breakfast was excellent.

Cons: The booking never got through to the front desk, but they honored the price on my confirmation email.

Pros: Quiet street in noisy city Great staff Decor

Cons: Stability ball in gym was deflated, so minor.

Pros: Clean well appointed room. Nice bathroom. K cup coffee and tea. Great location. Good staff and valley.

Cons: Some minor street noise on the alley side

Pros: The staff were great, not only attentive but cheerful and genuinely friendly, enjoyed chatting with us. Only a few blocks to walks along the river. Nice big room, really soft bed. We stopped here on the way home from Maine to Brooklyn, NY, and probably will again next year.

Cons: The coffee.

Pros: Excellent location. Helpful, friendly staff. Great room. We had a wonderful time.

Pros: The bed and the pillows were very comfortable.

Cons: The staff was very unorganized and were very easy to get confused. The valet parking was a joke.

Pros: It was a beautiful hotel with pleasant, helpful staff. The room was elegant and had everything we needed. It was centrally located. Near both great restaurants and the Providence Performing Arts Center where we caught a show.

Cons: The front desk staff was a little slow when checking out. Other than that . . .it was all great.

Pros: very clean, nice and efficient! Thanks!

Pros: Charming boutique hotel. First-rate front desk staff—friendly and helpful. Ideal location on a quiet side street but close to downtown's shops and restaurants. Easy walk to Brown and RISD campuses

Pros: Staff was very willing to help and very friendly with both of my small children.

Cons: N/A

Pros: The reception staff was accommodating and, refreshingly, genuine interested in being of service and help to all guests.

Cons: The hot tub didn't work :-(

Pros: I liked how close the Hotel was to many fun bars and exciting things to see.

Cons: I didn't like the staff, the hair that was all over my room and not having any food available 24hr.

Pros: We loved the location and consistency in Omni hotels. Extremely friendly and helpful staff. Very nice restaurants and close to mall with high end stores which I loved. Comfy beds and my 2 kids under 2 loved it as well.

Cons: Only occasional chair in room needed to be changed or cleaned as stains on cream shows up unfortunately.

Pros: Beds were extremely comfortable

Cons: Breakfast in room was too expensive

Pros: stayed two nights at the hotel for my 21st and Valentine's Day. the hotel is right in downtown providence. easy to walk to places. also enjoyed that the hotel was connected to the providence place mall. my boyfriend and I stayed in a premier room so we had beautiful views of downtown.

Cons: We paid extra to get a corner room which we thought would have been bigger than it was. The room next to us had a young child who spent the night screaming from 4am-noon, so we didn't get much sleep the first night. Wifi was expensive as well as parking. Also from our room you could hear the elevator every time it came up and down past our floor which was annoying at times. we purchased a movie one night to watch and the movie skipped. the front desk did not charge us for it, but you would think for paying $18 for a movie that the quality would have been better

Pros: Great location. Easy walking to many attractions.

Pros: The hotel is right next to downtown and connected to the mall and convention center.

Cons: The Internet was too expensive and parking was a bit pricey as well.

Pros: This hotel is in the heart of downtown Providence and it's connected to the Providence Place Mall as well as the Dunkin Donuts Convention Center.

Cons: Self parking is $18 per day and valet parking is $28 per day. Valet has come and go priveleges whereas self parking does not. WiFi is also pricey if you would like a decent connection. It came in at $15 per day.

Pros: Staff was friendly and helpful. Room was clean and well appointed. Pool area was fun and we enjoyed the hot tub.

Cons: I felt a little nickel and dimed: the parking was expensive and there weren't other options in the area. It added a lot of cost to what seemed to be, initially, a great deal.

Pros: Actually booked the room from my iPhone while driving up 95, a half hour before arrival. Great deal through Kayak. Although it was very late, the staff were pleasant and polite. The room was perfect for my high school senior son and myself.

Pros: It's clean and was a large room.

Cons: We checked in at 11 pm after a long drive excited to get to bed. We were kept up for hours when what sounded like a trash compactor was on all night. It was SO LOUD and we live in a city so we are used to noise. I just can't believe they put us in that room and that they charge people money to stay in a room that is next to some sort of loud machine.

Pros: Room and staff were excellent.

Cons: No pool or hot tub and the fitness center is too small.

Pros: The hotel was a close walk to the mall and the park as well as a nice stroll to other local restaurants. We got a nice view of the city and the halls were quiet for sleeping in.

Cons: It cost $26 a day to park in their parking lot. And my sister in law got a fold out couch for her to sleep on and the mattress had red-ish makeup all over it and it was very uncomfortable.

Pros: Friendly staff and great location. Near a train station that can get you to Boston. Parking garage had many open stalls making it convenient to park.

Cons: Price to leave car overnight felt high. The vanity was crowded for two guests.

Pros: Great staff, big rooms, clean

Cons: A bit expensive to park car ($26 a night)

Pros: The hotel was in an excellent location and the room had a picture perfect view!

Cons: The washer and dryer were both coin operated; however, a change machine was lacking. Replace the washer and dryer!

Pros: Gooo everithing

Cons: Ok

Pros: View was nice from the room, staff was very nice.

Cons: Parking is not included. 20 to park per day, and 26 if you have to take your car out at any point that day.

Pros: Really enjoyed the good company, great food and comfortable home atmosphere.

Pros: Spending the evening with my wife

Cons: For the Crowne Plaza and the price ($300+ for the New Year's Eve platinum package), hors d'oeuvres should have consisted of caviar, salmon and meats rather than cheese, crackers and grapes. Salad was disappointing. Main course buffet was just average. No dessert other than mini pastries with coffee and tea. The band, Steve Smith & the Nakeds were their usual horrible selves, not entertaining and nearly impossible to dance to.

Pros: Rvoff/

Pros: It has charm and a richness.

Cons: Attitudes of staff

Pros: Location

Cons: Empty vending machines Dirty Loose fixtures in bathroom

Pros: Nice place. Great location. Really small rooms. Do NOT get any of the rooms with a room number that ends in 29!!

Pros: Nice stay as usual

Cons: Housekeeping interrupting us 3 times in the morning claiming they weren't notified by the desk about our late checkout for 1pm therefore interrupting our extra needed rest

Pros: Suite with 2 kings and living area good decor and comfort

Pros: Central Providence. Five to ten minute walk to area colleges, civic center, numerous restaurants, boutique and mall shopping. All rooms recently and tastefully renovated. Starbucks on site. Excellent staff. Immediately surrounded by historic buildings. Peregrine falcons nest on nearby building (the "superman building").

Cons: Expensive ($28) valet parking. No overnight parking on any of city's streets.

Pros: Room was huge (stayed in junior suite alone), very clean, staff polite and attentive, especially house car/valet folks. Proximity to everything was perfect.

Cons: I wish I could stayed more than one night!

Pros: Loved this hotel. We got a junior suite (for a great price). Had views of Brown/RISD, the Capitol, etc.

Pros: Almost everything about the Biltmore is awesome. It's a beautiful hotel. It's got a ton of charm. The rooms are spectacular. The beds are comfortable. The staff is amazing. The location is central and perfect. It's one of the best hotels I've ever stayed in including various Four Seasons etc. I could wax lyrical for hours... but the net-net is that every time I'm in Providence, I'll be staying at the Biltmore.

Cons: The quality of the room service breakfast was lacking. Poor food quality. No jam for the toast or syrup for the pancakes and the coffee was lame.

Pros: The Biltmore Hotel is a reasonable place to consider for a visit to Providence. It is an older hotel with a historic background and there is a certain charm to staying at such a place in comparison to the typical chain. That said, one must make a few accommodations in this regard. Some things may strike one as dated be it the size of the bathroom, or the trim, or the non-self-closing door (which I actually liked). The skim coat in my shower was cracked..so what?. There is no pool. There is a full-service Starbucks adjoining the lobby. I grew up staying at older hotels with my grandmother. I find them charming. The place is clean and the staff are kind. The bed was very comfortable though rather high off the ground compared to most. The furnishings were contemporary and functioned well. I got a two room suite fit for a CEO for under $200 a night. I have no complaints.

Pros: The bed mics size room

Pros: Great staff all were very helpful and professional. Room was clean and nicely set up. Breakfast was fresh and hot a nice plus compared to some other hotels. Would highly recommend this facility.

Pros: Love the kitchen and work area. The rooms were designed to avoid tv noise and noise from other rooms.

Cons: pillows on bed are too small. Paul Mitchell toiletries, I do not like the brand at all, the sofa is not cushy on the arms, need throw pillows to soften. Fitness room poor quality.