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Rooms smell of smoke.
I liked how fast they were able to refund our money back and get my family out the door to another Hotel. Bed Bug was found underneath the mattress, the advertisements saying this place had a free breakfast are a lie there is no free breakfast, air conditioner too loud and clanky to sleep and the room smelled like musty cigarette smoke. Very disgusting and I couldn't leave fast enough. My name is Trevor and I'm from Michigan and will never stay at this chain or any Motel 6 chain since this was bought by Motel 6.
Convienient to where we wanted to be.
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I have still not been refunded the amount that was on hold on my credit card for deposit.
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Liked the easy access to Highway The room had a funky smell in it that bothered my wife.
It's right across the street from the Ark Encounter, which is why we stayed there. Staff was VERY nice. NEW owners started this week, so hopefully this place will improve! Breakfast was good, Yoplait yogurt, bagels, muffins, cereal, juice, coffee, et The room (carpet, bedding, tub, sinks, TV, etc) was old, smelled like stale smoke, nothing really changed since 1960??; so it's not the new owners or staff's fault....
Close to the intended area I needed. Need to fix the plumbing.
Our room was one that has been remodeled and it was spotless. The bedding was very comfortable and the hotel staff was helpful, friendly, and caring. Breakfast included homemade biscuits and gravy in addition to the standard continental breakfast items. No. It is undergoing renovations, but those did not impact our stay at all.
The staff was excellent The rooms smelled really bad I had to check out 4 rooms before I found one that I could even handle enough to spend the night We had ask for a no smoking room but apparently all the rooms had been smoked in smelled really really bad
The clerk was very nice, we could not stay the 2 days and she allowed us to return one of the days and she was helpful and courteous. The fan in the bathroom didn't work, the furniture is very old could use a refresh
The Sunrise Inn greatly impressed us by it's cleanliness and very friendly service. We stayed here while visiting the Ark Encounter. We were allowed to park our car at the Sunrise Inn for the entire day we were at the Ark. We highly recommend this place! (Not negative) This place is under new Christian management and they are doing an amazing job of remodeling and fixing us this Inn into an amazing stay. Keep it up!
Very convenient to the Ark Encounter-- you can walk there in under five minutes, saving the $10 that you'd otherwise pay for parking. The staff were friendly/fun to meet. The free breakfast was nice for this star level. While the hotel is cheap, you definitely get what you pay for. No chairs, tables, or phones, only one blanket on the beds, and the toilet was not attached to the ground. Room keys needed to be reprogrammed daily.
The staff was so friendly and helpful, the location was great and for the price it can't be beat! Will go again if in the area. No pool
location price, condition of room
It was cozy felt like home Roif needed to be repaired
Room did not look like the picture advertised!!! There were not enough outlets, the room was badly outdated and did not feel clean, a total dump!
Not much. The girl at chech in on 10/8/16 @4:30 pm was not very professional and had a bad attitude. There was no refrigerator or microwave in the room and she couldn't get one because the maintenance was gone and she didn't have any room for us to move.
It's proximity and price for IFO. Perhaps a renovation?
It had beds. The toilet leaked all over the floor in the bathroom. The lights didn't work in the bathroom or dressing area. The room smelled awful and had water marks all over the ceiling from the room above leaking water too.
Staff was friendlly as this was our third stay in a week. They accommodated our request for a street level room and changed our accommodation reservation accordingly.
The hotel is close to daughters home where we were visiting. The accommodations were adequate for our requirements. There was free breakfast and wifi and it was clean That the room was on the second floor. we are seniors and had to carry baggage upstairs. Not much of healthy selection for breakfast - donuts , white toast - so I had cereal.
Staff at the hotel were unhelpful to the point of rudeness. I was charged for two rooms when my reservation as confirmed was for one room. The room was dirty,dark, and smelly.
Towels were really soft, that was about the best thing Room had some odor that couldn't explain,staff was hard to understand, no swimming pool as soon on website, if you like prepackaged rolls, breakfast would than be good.
location was good It was old and needed updating for sure. Non-smoking room was for sure smoked in a lot. Asked for a lower room and was not accommodated and there were 2 cars there. pretty sure there was a bottom floor room available.
The price and location were great. I was happy with the room, and cleanliness of the sheets and bed. The night clerk was rude and seemed offended at having to do her job. She would be the one reason I would not recommend this hotel to anyone. She was unpleasant & made our stay less than enjoyable.