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Amazing hotel - The hotel was classy, smart and decor was modern and sophisticated. The staff were friendly and helpful and the bedrooms were amazing. The view we has of the Forth Rail Bridge was wonderful and the room was decorated will attention paid to every detail. Complete luxury from the moment we arrived. The bar was well stocked and not over priced. Despite the hotel being fully booked with a wedding party staying the bar had plenty space for my husband and I to enjoy a few romantic drinks before bed. I would have prefered a bath as well as a shower in our room however the shower there was very powerful, hot and big enough for two. If the hotel hat a swimming pool it would perfect.
the internal setting can be rather expensive for drinks and meals
Nice hotel for reasonable price
It was a short stay but everything was fine, nice relaxing atmosphere. Good access to the airport. Shuttle bus to airport available but not early enough for our flight. Service starts at 6am
Clean,modern, comfortable and not far from town. Some lighting in the wardrobes behind the bed would help.
Very pleasant hotel with friendly staff, nice food and would stay there again. Probably the location. A little bit out in the sticks
Very modern and clean. Free internet access. No food or room service after 10pm
Comfort of the bed. Great shower and toiletries. I do not like the room layout as a huge mirror blocks out any daylight. Also, there should be an icemachine located on at least every other floor. Poor lighting for sightimpaired guests.
Nice warm welcome at reception, the girl was very efficient and friendly. The welcome cocktail was a lovely surprise too. nothing.
Great welcome, nice quality, clean, modern, good food...very impressed. Breakfast room service was very disorganised and slow, plus this hotel is a bit pricey on food and drink.
Clean rooms, good breakfast Beds are only covered with a sheet and thin coversheet, wich is quite cold in a winter/autumn.
The good & nice friendly staff Need of a resedent lounge
The staff were very friendly and the food in the restuarant was excellent both in the evening and at breakfast. We noticed some of the room numbers were missing from the doors and had been filled in with a pen!! Not a good first impression. Our room was slightly dated with furniture from the 1980's and the shower also dated from that time. Not alot of money needed to be spent on updating this room to the 21st centuary.
Good food, friendly staff, comfortable room. Limited parking.
the kindness of the stuff, the quiet and and close to the city of Edinburgh area. The cleanliness of the room was pretty poor. It seemed that it has been vacuumed a long time ago and dust was everywhere. The cups, cofee pot and boiler were not clean (remainings from tea inside). I did not mentioned that to the personnel because I did not want to to argue with nobody looking or mooving to another room. For all the othee reasons I mentioned above, I would recomented the hotel to others.
The staff were very friendly and the breakfast on sunday was excellent with good localy sourced produce
Perfect hotel for overnight stay, room basic but clean, windows not double glazed, so noise from main street of which there was a lot later on. Restaurant good, easy to find. once inside there was nothing particularly homely and it did feel slightly old . Our room was very cold with all old furniture but nothing to make it feel more comfortable.
Nothing really. Staff never here to help you, location, price incredibly high for such a poor comfort. Definitely one of the worst hotel my girlfriend and I have never been too. And we're not this kind that complains all the time.
The staff were very helpful the bar area would rather there was a seperate lounge bar
value for money and the staff were 1st class
We were upgraded at no extra cost. The staff were fantastic and we had a great time. It was very relaxing. There was a strong smell of sewage in the corridor outside our room
Very luxurious, comfortable, friendly, food lovely & staff very helpful.
Quiet, beautiful location but within easy travelling distance of Edinburgh.
The quality of the staff, facilities and welcolme
It is a magical place in a beautiful setting. The food was particularly good.
It was a great venue and a lovely setting for a wedding.
Room needs renovation but the fact you are in a castle makes it feel nicer.
The dining experience in the Dungeon Restaurant was exaemplary. Presentation , quality and service were al excellent. We had booked into the lodge but were upgraded to a themed suite which was a lovely surprise.
Very attentive staff when nothing was too much trouble. The food was excellent including a full Scottish breakfast. The hotel upgraded me due to the snow at no extra charge and even helped dig me out in the morning. I could not have asked for more The weather!!!
Setting, room, staff, restaurant
nice comfortable hotel My wife paid the bill .They charged here 130 pounds although the internet price was 79 pounds,including breakfast.I noticed this error when I was already on my way home.
Good location. Meal options and menus good with great views from the restaurant and bar. Cooked breakfast was good. No choice of cereal, fruit etc for breakfast. Room looked out to street side of property so no real view.
Beautiful view and lovely town. Room was modern, clean and comfortable. No lift, so might need to consider if you can't carry your suitcases up stairs.
Excellent Service all round. Fantastic rooms
really cute hotel in S. Queensferry, only 15 minutes from airport, excellent cafe with great views, free wireless, excellent shower, super helpful staff standard room was small and without view, bed could stand upgrading, no elevator (but ok considering good rate).
Fantastic view of Forth Rail Bridge from bedroom and restaurant windows.
Easy to find,stunning views and bars has great food & atmosphere
Excellent staff and service with the location an added bonus,the manager Craig was a gem and so helpful,the food was wonderful and made our short stay so pleasurable,we are contemplating booking for either Xmas or New Year. Please pass on our thanks to all the staff. P.S. the new lounge bar is brilliant! If any fault can be levelled why oh! Why did you not double glaze the room windows at the front rooms of the hotel.
We arrived very late in the hotel but the staff received us very friendly. The room is small but with everything you need. And our room had a little balcony. The view to the railwaybridge is stunning.
Great setting with vies of both bridges from the bars The budget rooms look onto other rooms windows as they are between the old building and the newer building, also parking is either on the street or on a free car park a few hundred yards away.
The location to the A1 road and ease of finding it you and because I have stayed with Premier Inn before you know what you are going to get when you get there Breakfast
Great location-staff lovely and helpful.clean,comfortable.Good place to eat next door.Brewers Fare but food was very good. Think breakfast could be included when its £63. per night.Different when its only £29,per night!Which I have never got yet!!!!!!!!!!We do a lot of travelling and having the breakfast included in the price,would be a big plus.
The whole hotel including rooms were spotless. Staff were friendly and very helpful. I would definately recommend and use again
liked where the hotel was.Food was good value for money. Has character that other premier inns lack due to the building in which beefeater is situated, bit pricey compared to your Lenny Henry advertisement of from £29!!!!
It was a convenient stopping point halfway through a long journey and was clean, comfortable with a convenient restaurant next door and reasonably priced.
Rooms very clean, ample parking,disabled bathroom well equipped,quiet. Breakfast christmas day and boxing day only available on room service at 10am had we known this we would have cancelled breakfast for these two mornings.The ramps outside the hotel and access to Brewers Fayre had not been cleared of snow
Nothing Very expensive for a very cheap hotel and there was nothing we liked about it. We checked out after one night.
All staff very friendly and helpful, from cleaners to reception. Room clean, bright and with plenty of space, same with the en-suite, and best of all a good nights sleep Not really a dislike but breakfast/dinner was in the Pub next door - you would get wet if its raining.
The room was comfortable and day staff helpful however the food at the adjacent Brewers was awful. The food
Clean. Comfortable. Friendly. Helpful. Good, fair priced food. Easy to travel into Edinburgh on park and ride. Good location.