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10.0
The pick up and especially drop off were quick and hassle-free. It could not be much better unless it was my own car waiting in my garage.Reviewed Oct 13 2022
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10.0
Last-minute rental gave us a free vehicle upgrade to a beautiful Chevy Malibu--very comfortable and great highway mileage for an unexpected 600-mile drive. Final bill was a bit less than the original expected cost and drop-off/check-out was efficient and hassle-free. Attendant even spotted my credit card in the cup holder and came running to give it to me! Overall, an excellent rental experience!Reviewed Sep 19 2022
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8.0
We had a very good experience getting our car from Dollar in Grand Rapids.Reviewed Jul 25 2022
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10.0
The staff were very helpful, and the process was easy and straightforward. I had a great car that was perfect for my needs.Reviewed Jul 11 2022
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10.0
The car was not very clean when we picked it up.Reviewed May 29 2022
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4.0
Being charged additional fees after the fact is a terrible business model. The charges that I agreed to at the time of reservations was not honored. Will never use you again.Reviewed Nov 21 2021
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7.9
The cost was very high. There was no assistant in the lot to check out/in car, however, it is COVID! So considering the times we were ok with it. Otherwise all went smoothly. Thank you.Reviewed Aug 3 2021
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10.0
Everything was excellentReviewed Jul 24 2021
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10.0
Cons:NothingReviewed Jul 7 2021
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8.0
Pros:Cheap price, decent vehicle.Cons:Check in process was slow.Reviewed Apr 5 2021
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9.6
Pros:Very friendlyReviewed Oct 21 2020
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2.0
Pros:I liked nothing at allCons:Poor Customer Service, from the time I got to the branch it took me 2.5 hours to actually get in my car and leave. Worst car rental company ever and I will never be renting from this company again.Reviewed Oct 18 2020
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