2.0
When we arrived to the airport it turned out they have no car.Pros:I was angry. After waiting and calling and trying to solve the problem we gave up - no car, no logical explanation.Cons:Read the previous comment.Reviewed Dec 31 2017
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10.0
wonderful customer servicePros:Had a great customer service experience Agent was well versed in foreign travelersReviewed Apr 19 2017
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2.0
When I got to the rental place they didn't have myCons:I showed up to the place and they could find my reservation, didn't rent the car.Reviewed Jan 13 2017
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10.0
Pros:Pick up was easy and fast (no line), got upgrade to next size and diesel. Return took about 2-3 min after three weeks of rental.Reviewed Jan 8 2017
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2.0
WorstPros:We came from a flight to pick the car at 8:25 ( not at 8 as i asked. There were no car and thay said its my problem that i wanted to rent it with KAYAK company that made mistake and overbooked cars without check the Dollar company so they dident let us car/speak with the mannager or anything and sent us away, after 3 hours of waiting there and please ask to help us get a car we saw that someone bring backcar and after long conversations they let us the car . I couldent find your phone number or way of contact but i think kayak and dorral company dident behave in the standart way of international company and i dont trust or recommand anyone use this companyies again. I will be happy to hear from someone from your company about it please because we paid more, we lost lots of hours in the airport and the main thing- the trust of this companies and especially -you - Kayak that got our money!Reviewed Jan 6 2017
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10.0
Great servicePros:We had to stay additional 3 days and they extended our rental at the same rate without any up charges!Reviewed Sep 9 2016
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2.0
TerriblePros:There was no office, no car, no shuttle. Had to take a taxi for 160km. What is that? !!!Reviewed Jul 12 2016
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