Dollar Pickup Truck Rental Key West

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Cheap Dollar pickup truck rentals in Key West

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FAQs about renting a pickup truck from Dollar in Key West

  • What is the most popular pickup truck rental from Dollar in Key West?

    Based on KAYAK data, the most popular Dollar pickup truck rental in Key West is Pickup, with an average price of $55 per day.

  • How many pickup truck rental locations does Dollar have in Key West?

    Dollar has 0 pickup truck rental locations in Key West. Take a look at our Dollar pickup truck rental location map to find the best Dollar pickup truck rentals in Key West.

  • Is Dollar the best car rental agency for a pickup truck in Key West?

    Dollar is rated 5.7/10 for pickup truck rentals in Key West, compared to Alamo (9.5/10) and Avis (8.0/10).

Dollar customer reviews

5.7
Fair9 verified ratings
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O
8.0 Very good
Decent car, counter in the airport. Clerk was a little pushy on pre-pay fuel and CDW but we walked away without any extras.
A
6.0 Okay
I was very disappointed with the customer service I received at this car rental location. The desk attendant was rude and unprofessional from the moment we arrived. When handing over the rental keys, he practically threw them onto the counter rather than providing them courteously. Throughout the transaction, the employee repeatedly made groaning and irritated noises, making us feel like we were inconveniencing him. He also applied excessive pressure to purchase the additional insurance coverage. Even after we clearly declined, they continued with comments such as, “This is your last chance to get it,” “Are you really not going to get it?” and “Did you even read over it?” The most inappropriate comment was, “Don’t come back crying if something happens to the car. It’s going to cost you even more.” This felt more like a scare tactic than customer service. I understand employees are required to offer optional products, but there is a difference between informing customers and pressuring them. The entire interaction left us feeling uncomfortable and unwelcome. I hope management addresses these issues and provides additional customer service training. When we finally picked up the car it was so dirty from the outside. Bugs everywhere. We couldn’t even see clearly out the windows. The mirrors were dirty as well. We could have gone and said something but we did not want to deal with the desk attendant again and there was no one at the car lot to be seen so we could have mentioned something. We drove out of there and took the car to the car wash
P
4.0 Mediocre
I booked a VW Polo, I was handed the keys to a Fiat Panda. Chap behind desk advised ‘they’re in the same class from our point of view’. Really?! That’s a bit of a stretch….in the wrong direction.
K
10.0 Wonderful
Everything from the pick up and drop off was flawless, the vehichle it self was new and so comfortable. I'm extremely pleased with the experience
A
4.0 Mediocre
Quick and easy to rent. No one did a walk around inspection of the car. It was parked in a garage with poor lighting, so you couldn't see any scratches or minor damage. When dropping off the car. No one checked for damage.
W
2.0 Poor
Despite saying no to every optional package the agent tried to imply was necessary, they snuck in a $110 loss damage waiver on my 2.5 day trip. Poor form and bad business.
A
10.0 Wonderful
The lady that helped us was very nice and professional and very helpful.
A
10.0 Wonderful
Customer Service was real good got in and out very quickly
P
2.0 Poor
When I landed the rental counter was already closed, and their neighboring counter, Hertz, who owns them, would not help. There was a sign just to come back in the morning. I took an Uber to my hotel, then came back in the morning to pick up the car. However, the counter agent was incredibly rude and said that everyone will have to wait since no cars were available. I called the national customer service number, and after waiting on hold to talk with someone, I was told that only the local counter agent could help me, and that there was nothing the representative on the phone could do. After waiting for over an hour, she realized she could borrow a car from Hertz, which I then received. I would avoid Dollar and choose a different company in the future.
D
2.0 Poor
1.5 hours in the car pickupline to get the car and then was charged 3 times for it because there system was having issues.

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