Reviews for Dollar in Key West
- All reviews 100%
Feb 21 2017
No car available
Cons: When I went to go pick up the car, even though I had confirmation they had no car available. I had to go to a different rental company to find a car and paid double the price.
Dec 18 2016
Awful! I am awaiting my refund for a no-show agent
Cons: I arrived at the airport to pick up my vehicle and after waiting for 15 min. , there was no agent in sight. I have canceled my reservation and am awaiting my refund. I had to make some quick decisions at the last minute for my reservation. It affected my travel.
Nov 14 2016
Easiest car rental ever
Pros: Car was ready on arrival and the clerk was very helpful
Nov 10 2016
Cons: Car was dirty (inside) and smelled of cigarette smoke at pick up, asked to change car but they said just write down what's wrong on the contract. Told them when ordering car that it didn't let me put in a different destination online so when I returned the car to another city they charged me another 100.00 dollars plus other fees. So when I talked to customer service they told I was lucky that was all I was getting charged. Service was rude and didn't want to even listen to me. I will definitely not use dollar rental again.