Reviews for Dollar in Key West
- All reviews 100%
Nov 14 2016
Easiest car rental ever
Pros: Car was ready on arrival and the clerk was very helpful
Nov 10 2016
Cons: Car was dirty (inside) and smelled of cigarette smoke at pick up, asked to change car but they said just write down what's wrong on the contract. Told them when ordering car that it didn't let me put in a different destination online so when I returned the car to another city they charged me another 100.00 dollars plus other fees. So when I talked to customer service they told I was lucky that was all I was getting charged. Service was rude and didn't want to even listen to me. I will definitely not use dollar rental again.
Oct 30 2016
Cons: Nickle and diming-i.e. $13.00 extra daily charge so my wife could also drive the car
Oct 10 2016
Pros: no shuttle
Cons: man at counter more interested in texting, didnt say he was going to charge extra (i was a little early). didnt tell me where to find car - i had to look all over parking lot. useless customer service.