Dorking Hotels

Charge for WIFI internet access. Many hotels, some much smaller, do not charge.

leisure facilities room too hot

Good facilities, friendly and helpfull staff.

Authentic olde world surroundings, comfortable room, good service. Room was over the central archway to car park, at front of hotel. This was very noisy until the small hours of the morning. Also, hotel is looking a bit in need of some TLC.

Staff were friendly and efficient. Cooked breakfast was very good The dining area, furniture and decor were very badly in need of replacing/redecoration and so were the lounge and bar area

Hotel was fine. Room was big enough and comfortable. £13 for breakfast is taking the Mickey, but the Hotel was fine. Room was good, staff excellent.

Good evening meals at a fair price. No English breakfast available although Continental was substantial.

The bar and lounge area were lovely. Nicely decorated, friendly and inviting. We were quite concerned about the security of the hotel. The door to our room did lock, but you weren't able to put a dead-lock on, and there was a gap around the door, which made it feel a little insecure. One of the windows didn't lock, so we were reluctant to leave any valuables in the room, and when asking how to get back into the hotel in the early hours, after a wedding, we were surprised to be shown a door that is left unlocked at all times, giving access to atleast the bedrooms. The room was ok, but basic. It was clean, but the tv didn't work. This didn't matter too much, as we didn't spend a lot of time in there, but I would expect it to work!

friendly staff, clean room.

Pleasant staff. Standard breakfast ok. Room was not clean and anyway needed refurbishing. Shower was pathetic dribble. Unpleasant smell in room, possibly from air freshener.

The food was good in the evening, and the staff were very friendly. the coffee was first class.The continental breakfast was a bit hit and miss. However the room was very warm. The room was a single on the front of the building, and was very noisy due to the traffic, when lorries passed by, the bed would shake .The bright neon pub sign lit the room like a breckon beacon.

Friendly service and goiod standard of accommodation Limited eating options

All facilities seems very old and location is a bit far from city.

The staff was incredibly kind and helpful. We could only find one working ice machine in the hotel. The bed bugs we encountered weren't very pleasant either.

The convenience of the location, the beds were very comfortable. Our air conditioner was broken when we arrived and the room was incredibly hot. The engineer was very nice and apologized quickly and requested a room change. It then took concierge a further hour to relocate us (10 rooms down the hall). At which point our children were completely starving and exhausted. The food in the garden restaurant buffet was mostly good, though expensive, but we were seated in a dark corner because we were a family, where the staff were already setting the tables for breakfast around us. Service was polite but very slow and waiters were unaware of the fact that children ate for free.

The hotel is tired. Thankfully, I was upgraded to a newer room. Mattress is super hard. To get to the room, you must walk tons. The hotel needs serious renovation. Because options are limited for overnight flight.

Our reservation was not in the system. They did not give us access to Internet for our booking but we understood that free Internet would be included based on the booking criteria.

Easy access to the airport with complimentary shuttle to and from. A nice breakfast included with room price.

Convienent location Dreadfull catering & and catering staff

Charged for 2 breakfast but was alone. Should have asked me first before charging.

comfortable room

Easy to find location from website and is signposted when on the approaching road. Polite friendly staff and clean hotel.