Hartford Hotel & Conference Center

Avoid at all costs

Nothing

The phone in the room did not work. The first rooom I was assigned to had no heat. The plumbing did not work properly. There were no cups in the rooms. When I arrived, there was only one 19-year old clerk on duty. No manager on site. Nobody available to bring me extra blankets or towels. The towels in the rooms were so thin I thought they would disintegrate. I have used paper towels that are thicker. They did finally manage to move me to a room with a working heater, but the furniture was worn and in horrible shape. There was mold on the ceiling. The carpeting was dirty. I will never stay at this place again. The city should condemn this property. I took photos and will be writing to the management about my experience to demand a refund. If you cannot afford to meet certain minimum standards at the rate you charge, then either increase the rate or close up shop.

Good area

Not breakfast

Clean, easy on/off highway

Weak coffee, rather dated facilities