Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.4 "Terrific location."9.9 "99%
liked the proximity to shopping ." 9.8 "Good access to the airport , said 98%." 8.0 "Great parking , according to 80%." 7.5 "75% thoughtparking was inexpensive ." -
6.3 "Service is ok."6.0 "60% said the
reception staff was ok ." 5.0 "50% thought theshuttle service was ok ." 6.4 "Only 64% thought theservice was professional ." 5.3 "Housekeeping was ok , according to 53%." -
5.9 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
4.9 "Rooms are not good."4.3 "57% said
rooms were dirty ." 4.3 "57% didn't like theuncomfortable beds ." 4.4 "56%complained about the bathroom ." 0.6 "94% thought they werepoorly maintained ." 2.1 "79% weredisappointed with the minibar ." 3.1 "For 69%, therooms looked old ." 4.6 "54% said thebathroom was dirty ." 1.4 "86% hadproblems with the shower ." 3.6 "64% foundproblems with the furniture ." -
4.0 "Not very clean."4.3 "57% said
rooms were dirty ." 2.9 "71% thoughtit was rather dirty ." 4.6 "54% said thebathroom was dirty ." -
4.0 "Breakfast is below average."
Overall Rating
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9.4 "Terrific location."9.9 "99%
liked the proximity to shopping ." 9.8 "Good access to the airport , said 98%." -
6.3 "Service is ok."5.8 "58% said the
reception staff was ok ." 6.1 "Only 61% thought theservice was professional ." -
5.0 "Rooms are ok."4.1 "59% said
rooms were dirty ." 4.3 "57% didn't like theuncomfortable beds ." 4.3 "57%complained about the bathroom ." 0.8 "92% thought they werepoorly maintained ." -
4.1 "Breakfast is below average."
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3.8 "Not very clean."4.1 "59% said
rooms were dirty ."
Overall Rating
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9.4 "Terrific location."9.9 "99%
liked the proximity to shopping ." 9.8 "Good access to the airport , said 98%." -
6.1 "Service is ok."5.9 "59% said the
reception staff was ok ." 6.5 "Only 65% thought theservice was professional ." -
4.7 "Rooms are not good."4.1 "59% said
rooms were dirty ." 4.2 "58% didn't like theuncomfortable beds ." 4.5 "55%complained about the bathroom ." 0.5 "95% thought they werepoorly maintained ." -
3.9 "Breakfast is below average."
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3.7 "Not very clean."4.1 "59% said
rooms were dirty ." 2.5 "75% thoughtit was rather dirty ." -
2.3 "Terrible amenities."2.2 "78% thought the
building wasn't nice ."
Overall Rating
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9.4 "Terrific location."
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8.4 "Good value."
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6.5 "Service is ok."5.7 "57% said the
reception staff was ok ." -
4.7 "Rooms are not good."4.0 "60% said
rooms were dirty ." 4.4 "56%complained about the bathroom ." -
3.8 "Not very clean."4.0 "60% said
rooms were dirty ."
Overall Rating
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9.4 "Terrific location."9.9 "99%
liked the proximity to shopping ." -
6.3 "Service is ok."
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4.8 "Rooms are not good."4.2 "58% said
rooms were dirty ." 4.5 "55%complained about the bathroom ." 4.5 "55% didn't like theuncomfortable beds ." -
4.2 "Breakfast is below average."
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4.1 "Not very clean."4.2 "58% said
rooms were dirty ." 3.2 "68% thoughtit was rather dirty ." -
2.6 "Terrible amenities."2.5 "75% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.4review from
Good proximity to Newark airport, and a couple of restaurants within a few minutes walk. Comfortable rooms and beds. The only room available was a smoking room, which wasn't all that bad, as far as smells, etc.
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2.0review from
I DIDN'T LIKE THE FACT THAT THEY GAVE ME A SMOKING ROOM WITHOUT ASKING ME IF THAT'S WHAT I WANTED. ALSO, THERE WERE YOUNG PEOPLE STANDING AROUND IN THE LOBBY LOOKING LIKE THEY LIVED THERE. WITH THAT, I HAD TO CALL BACK AND GET ANOTHER HOTEL WHICH TOOK OVER AN HOUR AND A HALF LATER WHIH WAS MIDNIGHT.
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3.4review from
no shuttle bus
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6.8review from
I needed a place to stay that had good enough accommodation for a two night stay. I was just in town for business. The room was pretty nice with updated features overall and was clean. Location was good and close to a mall where i had lunch. The breakfast was enough for me, especially being brand new to traveling. But I believe it would leave others disappointed if they are looking for a more dedicated/sit-down breakfast. It was muffins, granola bars, and fruit with some coffee. "Continental" breakfast. So its definitely more for the quick moving business man. But if you want more food the location is very close to a lot of restaurants and a mall so there isn't much to worry about.
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6.0review from
It was a last minute stay because something fell through on our travel plans. When it's time to check in, they let the guests know that it's a no party policy and make you sign a waiver, which is fine. I dislike the fact that my friends and I had friends staying in the same hotel and when they saw us getting on the elevator, they assumed that we were having a party and proceeded to ask me my room number and tell me that a group of people were going up to my room, which was false. I also dislike that the shuttle is on call because when we called for a shuttle, one never showed up and we were stuck having to find another way back to the hotel. One of the guests staying in the room with me needed a shuttle for 6:45 for a 7:45 flight and was told that the shuttle doesn't start running until 7:00. It's 15 minutes and we are paying customers. They don't care about their guests. Front desk just seems lazy and inattentive when it comes to needs of the guests. I won't be staying here again and I won't recommend it to any friends.
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7.4review from
Good proximity to Newark airport, and a couple of restaurants within a few minutes walk. Comfortable rooms and beds. The only room available was a smoking room, which wasn't all that bad, as far as smells, etc.
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6.8review from
I needed a place to stay that had good enough accommodation for a two night stay. I was just in town for business. The room was pretty nice with updated features overall and was clean. Location was good and close to a mall where i had lunch. The breakfast was enough for me, especially being brand new to traveling. But I believe it would leave others disappointed if they are looking for a more dedicated/sit-down breakfast. It was muffins, granola bars, and fruit with some coffee. "Continental" breakfast. So its definitely more for the quick moving business man. But if you want more food the location is very close to a lot of restaurants and a mall so there isn't much to worry about.
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2.0review from
I DIDN'T LIKE THE FACT THAT THEY GAVE ME A SMOKING ROOM WITHOUT ASKING ME IF THAT'S WHAT I WANTED. ALSO, THERE WERE YOUNG PEOPLE STANDING AROUND IN THE LOBBY LOOKING LIKE THEY LIVED THERE. WITH THAT, I HAD TO CALL BACK AND GET ANOTHER HOTEL WHICH TOOK OVER AN HOUR AND A HALF LATER WHIH WAS MIDNIGHT.
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3.4review from
no shuttle bus
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6.0review from
It was a last minute stay because something fell through on our travel plans. When it's time to check in, they let the guests know that it's a no party policy and make you sign a waiver, which is fine. I dislike the fact that my friends and I had friends staying in the same hotel and when they saw us getting on the elevator, they assumed that we were having a party and proceeded to ask me my room number and tell me that a group of people were going up to my room, which was false. I also dislike that the shuttle is on call because when we called for a shuttle, one never showed up and we were stuck having to find another way back to the hotel. One of the guests staying in the room with me needed a shuttle for 6:45 for a 7:45 flight and was told that the shuttle doesn't start running until 7:00. It's 15 minutes and we are paying customers. They don't care about their guests. Front desk just seems lazy and inattentive when it comes to needs of the guests. I won't be staying here again and I won't recommend it to any friends.
