Reviews for Enterprise in Berlin
- All reviews 100%
Aug 10 2017
Pressure Tactics Don't Fly in 2017
Pros: Car wasn't ready when we arrived in Berlin. Agent tried really hard to sell insurances even when we declined multiple times, and she even resorted to veiled threats. Not good. Drop off was quick and easy - helped make up for things.
Jul 26 2017
Pros: Fast and easy pick up. Friendly service
Cons: Deposit actually taken; I'd rather have it just blocked. Concurrency implemented email feedback as soon as keys are given back. It's a reassuring plus.
Apr 24 2017
Great personell at Enterprise!!
Pros: Very professional & courteous. Very informative. Smiles
Mar 17 2017
Pick up and drop off
Pros: First I made the reservation on VW golf car and they gave me Opel station car, second when I went to drop off the car nobody there to receive the car from me and of course they told the door guard to leave the keys in safe case down to the parking place, meanwhile I forgot my Rayban sunglasses inside the car and I couldn't get it back
Cons: Changing the rental car with big one with extra cost Nobody to receive the car when drop off