Reviews for Enterprise in Idaho Falls
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Sep 9 2016
Car not at airport location - caused clusterfuck
Pros: Everything about Enterprise was excellent
Cons: Kayak's algorithim needs a fix if you regularly sell people airline tickets then book them cars at another location! I figure Kayak owes me 2 hours of my life back and at least $30 for the Uber fair over to get and return the car.
Sep 3 2016
Not at Airport
Pros: It was clean and they gave me a ride back to the airport when I returned the car.
Cons: We thought we could pick up the car at the airport but they would not honor our reservation for the price. We had to take a taxi across town to pick up the car we had reserved. They were annoyingly unhelpful.
Jul 18 2016
Cons: Kayak has the wrong address for the airport enterprise location so I was told i'dbhave to take a cab downtown! Not possible as a single mom with luggage, car seat, toddler, etc. so cancelled this rental and got another. Fix this issue.
Jul 2 2016
Great service, though car was expensive
Pros: The customer service was excellent, as usual with Enterprise. I had even made a mistake and rented a car from a location off the airport lot, and though they couldn't move the reservation to the airport because they had no more cars to rent, they did allow me to return it to the airport at the end of rental for no additional charge.
Cons: The car was a Jeep Compass SUV, which had very little power. It was also expensive - and not just because it was an SUV. The compact cars were the same price, over $60/day. However, it seemed as though Idaho Falls rental car companies were mostly comparable.