Pros: Yes, everyonevery helpful and kept us informed
Cons: We were delayed over an hour would have appreciated a phone call .
Cons: Had to wait about 30 to 45 minutes for attendant to verify return of vehicle.
Pros: The vehicle was clean.
Cons: We had an 8am pick up, didn't get out of there until 9:30.
They wouldn't accept the insurance I had taken out through Kayak, so the price tag went up from $27 for the weekend to well over $100, just the insurance. They added so many extra fees I paid almost $500 for the 3 days. That was my first time and last time renting with Enterprise.
Pros: Customer service was very good.
Cons: Car was nothing special in fact it was a little smaller in capacity then the RAV4 it's advertised as