6.0
Excellent pickup location. Pick up provide no assistance in locating the car in huge lot. Absolutely no review of new vehicle controls, equipment and safety features. Could not operate cruise control safely, could not locate gas panel release for filling. No delivery of vehicle to customer after long day of travel. Safety and comfort of customer driving a brand vehicle of no concern to rental agent.Reviewed Mar 21 2023
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10.0
Enterprise was great, our flight to London was cancelled, so we were late getting to London . Even so the car was there for us. Will definitely use enterprise again.Reviewed Jul 24 2022
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10.0
The customer service reps at the London Airport were very informative and friendly while being professional. The reps on the pickup and drop-off days were very personable and helpful.Reviewed May 10 2022
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10.0
Location is awesome. Simple pickup and drop off. Car was great and an upgrade.Reviewed Sep 29 2021
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7.2
Pros:Even though I had requested car be dropped off at private terminal, it had not been and I had to go to main terminal for car!Cons:Car had problems, low tire and engine light came on, had to exchange vehicle!Reviewed May 17 2020
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10.0
VWPros:Great on gasCons:No refund on gas not usedReviewed Oct 28 2018
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4.4
Lots of dings and damage to carPros:Good on gas and convient pickup and drop offCons:Car had lots of dings, scratches and what looked to be tar stuck in it. At the counter they told me it had zero damage. I took pictures and showed the person and they said oh yes we’re aware of it. Was not impressed. Also the insurance I purchased for it was cancelled as I was picking it up because kayak neglected to tell me that because I am a Quebec resident they can’t insure me.Reviewed May 29 2018
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