Guest Reviews
Overall Rating
8.5
Excellent
Based on 12,904 reviews
Cleanliness
5.8
Comfort
5.8
Pickup/Dropoff
5.2
Value for money
4.4
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent Reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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2.0
Said vehicle available, none were
Pros: Guy called me to say no car available.
Cons: Didn't get a car, spent $160 on cab instead
review from
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8.4
Good car, but much more expensive than it should have been.
Pros: Car had bluetooth, ran fine and had good gas mileage.
Cons: Price was about $100 more than it should have been.
review from
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2.0
No Vehicle Available
Pros: I was treated like garbage. What part did I like?
Cons: The "customer be damned" attitude.
review from
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2.0
No Vehicle & 6 hours on the phone w/you
Pros: Nothing. Never got vehicle. No help from Expedia. Worst rental experience EVER!
Cons: The entire thing.
review from
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5.2
third party insurance scam!!!!!
Pros: Entetprise does not honor Kayak insurance scam. No way to call or email Kayak !!!! Very dissatisfied.
Cons: No way to email or call Kayak to complain. Enterprise does not honor Kayak third party insurance!!! Plus. Enterprise charged additional $200 deposit. im disgusted with Kayak.
review from
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10.0
Pros: The service was excellent. The car was wonderful and met our needs perfectly.
review from
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2.0
Simply didn't have our car for Christmas
Pros: We did not enjoy any part of our experience. We reserved a car for the holidays months in advance. When we went to pick it up they said they didn't have any cars and told us to try another company 3 days before Christmas
Cons: I live in the Florida keys and my family comes each year to visit for the holiday. I made a reservation for a full size car months in advance with enterprise. When we showed up to pick up the car hours before I was to pick up my family on December 22 with our confirmation in hand they simply said we don't have any cars . They told me the truck that brings them to the office broke down . I asked where and when. They of course had no answer because it wasn't true. If it were they should have called as soon as they knew my reservation was in trouble .. multi national transportation company does not get shut down by 1 truck break down . Luckily Avis was able to save the day. Enterprise did nothing for us and just simply said we can't help you despite our reservation.
review from
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2.0
kayak advertises vehicles that aren't available
Cons: Inaccurate information. Enterprise didn't have the vehicle I booked online. The manager was very abrasive and she did not offer an acceptable solution. Ultimately, she told me that Kayak was responsible for misleading information.
review from
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2.0
Said vehicle available, none were
Pros: Guy called me to say no car available.
Cons: Didn't get a car, spent $160 on cab instead
review from
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2.0
No Vehicle Available
Pros: I was treated like garbage. What part did I like?
Cons: The "customer be damned" attitude.
review from
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2.0
No Vehicle & 6 hours on the phone w/you
Pros: Nothing. Never got vehicle. No help from Expedia. Worst rental experience EVER!
Cons: The entire thing.
review from
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5.2
third party insurance scam!!!!!
Pros: Entetprise does not honor Kayak insurance scam. No way to call or email Kayak !!!! Very dissatisfied.
Cons: No way to email or call Kayak to complain. Enterprise does not honor Kayak third party insurance!!! Plus. Enterprise charged additional $200 deposit. im disgusted with Kayak.
review from
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2.0
Simply didn't have our car for Christmas
Pros: We did not enjoy any part of our experience. We reserved a car for the holidays months in advance. When we went to pick it up they said they didn't have any cars and told us to try another company 3 days before Christmas
Cons: I live in the Florida keys and my family comes each year to visit for the holiday. I made a reservation for a full size car months in advance with enterprise. When we showed up to pick up the car hours before I was to pick up my family on December 22 with our confirmation in hand they simply said we don't have any cars . They told me the truck that brings them to the office broke down . I asked where and when. They of course had no answer because it wasn't true. If it were they should have called as soon as they knew my reservation was in trouble .. multi national transportation company does not get shut down by 1 truck break down . Luckily Avis was able to save the day. Enterprise did nothing for us and just simply said we can't help you despite our reservation.
review from
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2.0
kayak advertises vehicles that aren't available
Cons: Inaccurate information. Enterprise didn't have the vehicle I booked online. The manager was very abrasive and she did not offer an acceptable solution. Ultimately, she told me that Kayak was responsible for misleading information.
review from
Other suppliers in Marathon scored
Where can I find Enterprise car rentals in Marathon?
9400 Overseas Hwy., Enterprise car rentals
Address
9400 Overseas Hwy.Phone
+1 305 289 7630Top Tips For Renting a Car from Enterprise in Marathon
- 25% of our users found rental cars from Enterprise in Marathon for $42 or less
- Intermediate rental cars from Enterprise in Marathon are around 43% cheaper than other car types, on average
FAQs About Renting a Car From Enterprise in Marathon
How much does it cost to rent a car from Enterprise in Marathon?
On average a rental car from Enterprise in Marathon costs $110 per day.
What is the most popular rental car from Enterprise in Marathon?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Enterprise in Marathon.
How many car rental locations does Enterprise have in Marathon?
Enterprise has 1 rental location in Marathon. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: Miami Airport (MIA)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Miami Airport (MIA)?
Yes