Marathon Car Rentals

Cons: There was none there at 7:15 am on the drop off

Cons: If the car had cruise control I could not find it and rentals rarely if ever have an owners manual in the car. Cruise control is a definite plus for long distance.

Cons: The rushed service at pick up. They didn't go over a few details that would of been helpful. The car was filthy. Still not sure if I'm getting charged using the the passive pay pass on the Florida turnpike. Never explained so I turned it on and hoped it worked.

Cons: Drop off was confusing. I didn't know where I was supposed to park and there was nobody to direct me

Cons: Everything stated above and the windshield was filthy.

Cons: Need more desk attendants

Cons: man at counter more interested in texting, didnt say he was going to charge extra (i was a little early). didnt tell me where to find car - i had to look all over parking lot. useless customer service.

Cons: Nickle and diming-i.e. $13.00 extra daily charge so my wife could also drive the car

Cons: Car was dirty (inside) and smelled of cigarette smoke at pick up, asked to change car but they said just write down what's wrong on the contract. Told them when ordering car that it didn't let me put in a different destination online so when I returned the car to another city they charged me another 100.00 dollars plus other fees. So when I talked to customer service they told I was lucky that was all I was getting charged. Service was rude and didn't want to even listen to me. I will definitely not use dollar rental again.

Cons: I arrived at the airport to pick up my vehicle and after waiting for 15 min. , there was no agent in sight. I have canceled my reservation and am awaiting my refund. I had to make some quick decisions at the last minute for my reservation. It affected my travel.

Cons: When I went to go pick up the car, even though I had confirmation they had no car available. I had to go to a different rental company to find a car and paid double the price.

Cons: Wipers made driving in the rain nearly impossible. Had to pull over (in the rain) and fix them. Car pulled right. Pulled over and found all 4 tires underinflated, two with only 26 psi in them.

Cons: Tgey always try to up sell yiu, but thats just business.

Cons: We really liked our rental car. The only problem we had was the pickup time being changed 2 hours later than what we were told. I called in after booking the rental to change our pickup time to 5 am and was told on the phone that the change was made and that the time would work. I decided to confirm the night before and was surprised when the automated system said our pickup time was 7 am. After talking to a representative they informed me that the location didn't open until 7 am so that was the earliest we could pick the car up. Aside from the obvious inconvenience, no one called or emailed me about the change, so if I hadn't confirmed we would have been waiting for two hours before we could pickup the car. Make sure to double check about pickup times.

Cons: You dont have to choose so many insurance. The insurance from avis is to expensive than from the alliance.

Cons: Dropping off at Miami was difficult. Thrifty signs were not easy to see. The place looked like it was closed. Only one person working and he was very rude.

Cons: When we got to the EYW airport we were told the car size we had reserved was not available and the only option was a different car which was more expensive and we had to pay the difference. I think if they didn't have the car we had reserved months ago then they needed to eat the difference and not charge me. Had I not had a plane to catch in MIA I would have shopped for a different company.

Cons: The first rep I spoke to was wonderful. However, I felt the second representative was rude on the phone when I called to go over details about dropping off vehicle after hours.

Cons: Very unprofessional,rude and disrespectful. Last time using your services.

Cons: No way to email or call Kayak to complain. Enterprise does not honor Kayak third party insurance!!! Plus. Enterprise charged additional $200 deposit. im disgusted with Kayak.

Cons: The entire thing.

Cons: The "customer be damned" attitude.