Guest Reviews
Overall Rating
8.5
Excellent
Based on 12,828 reviews
Cleanliness
8.4
Comfort
8.7
Pickup/Dropoff
8.4
Value for money
8.4
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent Reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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10.0
Pros: Staff was excellent and energetic. Seemed to really enjoy what they are doing
Cons: the location was extremely busy
review from
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7.2
Pros: Car was clean. Ready when I got there. People were friendly and tried to accommodate me but little available
Cons: Ordered a standard car which is supposed to have 4 doors. I needed room for luggage to go to airport. Got there and they had a two door Camaro or a Ford 150 truck The Camaro would have been great for just my wife and I but we had a passenger and trunk could only hold one large suitcase. Very hard time getting large heavy suitcase in back seat sandlittle room for passwnget. Not t to hat I sugned up for.
review from
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10.0
Rental Car from Enterprise wqs great
Pros: Great Rate, easy to deal with, drop off was very easy.
review from
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9.6
Cons: It was so busy picking up I had to wait 45mins. They apologized for the wait and thanked us for our patience.
review from
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8.8
Pros: Nice counter staff - crowded that morning but they did a good job of keeping things moving along. Great price for a one-way rental back to Orlando airport
Cons: A small office which was crowded that morning -
review from
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2.0
No car
Cons: They did not have a car for me.
review from
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4.4
Do not rent from here
Pros: Nothing.
Cons: On-site staff were hung out to dry by corporate policies, but they did not handle it well with customers. They expressed their frustration as if they were also the customers and not representing the company. The location had no vehicles to rent, despite our reservation indicating the time we would be there to pick up a vehicle (we were also not the only customers in this situation). Competitor’s websites said they had no cars available. Not Enterprise. They had no cars, people waiting in their lobby with reservations in hand, and were still accepting reservations online. We were finally able to get a vehicle and the on-site staff did give a discount—but we wanted a car at the time of our reservation and were willing to pay the already agreed upon price for it. Giving a discount on cost does not put that wasted time back on the clock or get us to the appointment we were 45 minutes late for after this debacle.
review from
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10.0
Pros: The service
review from
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2.0
Cons: i booked a car in vero beach fl (enterprise). 20 min later I got a call from the site manager stating the location had been sold out some time and that they could not honor my reservation. she said - not sure how or why you were allowed to book it....
review from
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2.0
Cons: Enterprise did not honor my reservation. They called me at the last minute and said they had no vehicles for me. When I asked for some kind of compensation for that they told me there was noting they would do for me. I will not use them again !!! They left me high and dry and showed absolutely no concern for the inconvenience that they caused !
review from
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2.0
No cars
Pros: Nothing. Employees were indifferent. If demand called for cars find more. We showed up with a reservation and were told no cars. Put on waiting list and never heard from them. Had to go to Hertz in Melbourne for car.
Cons: Called Emterprise in Fort pierce and PSL. Also no cars. Ridiculous.
review from
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7.2
Pros: The quality of the help was excellent. Car ran fine. When I mentioned that the interior was dirty they immediately discounted the rental by 10%
Cons: Interior of car was dirty. There seemed to be several management types standing around not helping while the worker bees really hustled during a very busy period
review from
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10.0
Pros: Staff was excellent and energetic. Seemed to really enjoy what they are doing
Cons: the location was extremely busy
review from
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10.0
Rental Car from Enterprise wqs great
Pros: Great Rate, easy to deal with, drop off was very easy.
review from
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9.6
Cons: It was so busy picking up I had to wait 45mins. They apologized for the wait and thanked us for our patience.
review from
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8.8
Pros: Nice counter staff - crowded that morning but they did a good job of keeping things moving along. Great price for a one-way rental back to Orlando airport
Cons: A small office which was crowded that morning -
review from
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10.0
Pros: The service
review from
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7.2
Pros: Car was clean. Ready when I got there. People were friendly and tried to accommodate me but little available
Cons: Ordered a standard car which is supposed to have 4 doors. I needed room for luggage to go to airport. Got there and they had a two door Camaro or a Ford 150 truck The Camaro would have been great for just my wife and I but we had a passenger and trunk could only hold one large suitcase. Very hard time getting large heavy suitcase in back seat sandlittle room for passwnget. Not t to hat I sugned up for.
review from
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7.2
Pros: The quality of the help was excellent. Car ran fine. When I mentioned that the interior was dirty they immediately discounted the rental by 10%
Cons: Interior of car was dirty. There seemed to be several management types standing around not helping while the worker bees really hustled during a very busy period
review from
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2.0
No car
Cons: They did not have a car for me.
review from
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4.4
Do not rent from here
Pros: Nothing.
Cons: On-site staff were hung out to dry by corporate policies, but they did not handle it well with customers. They expressed their frustration as if they were also the customers and not representing the company. The location had no vehicles to rent, despite our reservation indicating the time we would be there to pick up a vehicle (we were also not the only customers in this situation). Competitor’s websites said they had no cars available. Not Enterprise. They had no cars, people waiting in their lobby with reservations in hand, and were still accepting reservations online. We were finally able to get a vehicle and the on-site staff did give a discount—but we wanted a car at the time of our reservation and were willing to pay the already agreed upon price for it. Giving a discount on cost does not put that wasted time back on the clock or get us to the appointment we were 45 minutes late for after this debacle.
review from
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2.0
Cons: i booked a car in vero beach fl (enterprise). 20 min later I got a call from the site manager stating the location had been sold out some time and that they could not honor my reservation. she said - not sure how or why you were allowed to book it....
review from
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2.0
Cons: Enterprise did not honor my reservation. They called me at the last minute and said they had no vehicles for me. When I asked for some kind of compensation for that they told me there was noting they would do for me. I will not use them again !!! They left me high and dry and showed absolutely no concern for the inconvenience that they caused !
review from
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2.0
No cars
Pros: Nothing. Employees were indifferent. If demand called for cars find more. We showed up with a reservation and were told no cars. Put on waiting list and never heard from them. Had to go to Hertz in Melbourne for car.
Cons: Called Emterprise in Fort pierce and PSL. Also no cars. Ridiculous.
review from
Other suppliers in Vero Beach scored
Where can I find Enterprise car rentals in Vero Beach?
905 U.s. 1, Enterprise car rentals
Address
905 U.s. 1Phone
+1 772 567 8117Top Tips For Renting a Car from Enterprise in Vero Beach
- 25% of our users found rental cars from Enterprise in Vero Beach for $51 or less
- Intermediate rental cars from Enterprise in Vero Beach are around 62% cheaper than other car types, on average
FAQs About Renting a Car From Enterprise in Vero Beach
How much does it cost to rent a car from Enterprise in Vero Beach?
On average a rental car from Enterprise in Vero Beach costs $71 per day.
What is the most popular rental car from Enterprise in Vero Beach?
Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Enterprise in Vero Beach.
How many car rental locations does Enterprise have in Vero Beach?
Enterprise has 2 rental locations in Vero Beach. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: Orlando Airport (MCO)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Orlando Airport (MCO)?
Yes