Pros:Location was very convenient & I received a ride home with no wait.
Cons:I asked at the North Kingstown location if the Naples location was open on Sunday, as that was the day I scheduled to return the car. I was told it was. Upon returning my car on Sunday - after driving 26 hours to ensure I made it back in time, the agency was closed. I brought the car back the first thing Monday morning and was told I would be charged for the extra day. The rep told me they have a drop-off box (where, I still don't know) which I should have used on Sunday. When I said there was no indication of that on any signs, she told me they don't like to advertise it. She recommended I talk to the North Kingstown office since she couldn't help me. I called North Kingstown, explained my issue, and she gave me a break on the charge, but I still had to pay extra. I was not very happy about this as it wasn't my fault. This should have been explained to me.