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Easy check in, owner was very friendly and efficient.
Affordable convenience to crystal mountain ski resort. Good snowboard rental shop a block away. Great mom and pop breakfast restaurants. Neat town with a few good places to eat. Try 'the rainier' for sure. Family had a good time. Room was just fine for us Nothing to complain about
Location & staff No
Nice owners, room was clean, bed comfortable, outdoor pool heated. We will stay here again for sure. Restaurants and coffee within walking distance, but you are at the edge of town. Secure and relaxing. We were happy with everything. All good for a great price.
Next to high school football field, can be fun or noisy depending on your point of view.
The location The room was VERY dated and beat up. The bathtub was so old a lot of the plastic was rubbed off and it felt dirty. The room was drafty and the heater was very loud.
Close to where I needed to be.
Clean, quiet, close to Mount Rainier National Park and downtown Enumclaw, helpful staffFridge and microwave Parking away from room
The location was convenient. The place needs a serious renovation. It appears they have tried to do some upgrades but it was done one a shoestring.
was fair value for the price the mattress' need replacing, back aches for both me and spouse each day here. Not restful, though location and room was a value.
great service hard to find, ... need more signs to help find it
Clean comfortable room. The staff was very friendly and helpful with local information.
Front desk was incredibly helpful and the Mexican restaurant was great!
I like the location, close to the mountains and quick access to trails On Mt. Peak. For being located in what I thought was a small, quiet town this place was scary. The person who checked us in looked like he had been involved with gangs. Big jewelry on a male, tattoos, backwards baseball cap and teeth that looked like they had been subjected to drugs. I Hesitated giving him my credit card. Our toilet didn't flush and when my husband opened the top to try and fix it, he reported seeing black mold. My parents stayed in a room down the hall from us. They like sleeping with their window open - but unfortunately this meant that they had to listen to karaoke well into the night. When we arrived back at the hotel after a wedding, there was a large group of people in the courtyard. It was late and they were loud.
most staff were exceptionally friendly, complimentary morning breakfast was one of the best we've ever had, loved having the pool open 24 hours, overall, a very easy place to stay
Nice king bed and welcoming staff. Pool was open 24/7. Full breakfast was nice but the oatmeal on Sunday was so watery it could not be eaten. Please teach weekend staff how to prepare oatmeal.
Size of the room, bedding, decor,helpfulness of staff.pillows too small, Pillows too small for comfort, no more real coffee cups in room, no coffee pot. Just a 1 cup maker, no more cucumber water in lobby. Soap dish at vanity still had soap slime from last resident with new, wrapped bar soap placed on top of this! Shame on the housekeeper. Makes a person wonder what other hidden, unkempt items were lurking about. Front desk person couldn't make it to our room, nor could housekeeper, (she left my floor after my call to the desk,) so I marched the faultily unclean dish to the front and the kindly clerk washed it. With a smile and an apology, I might add.
24/7 hot tub. Can't beat that. One elevator
I was 45 minutes away when I received a call that my room was not available. Had driven 4 hours at this point. Then they had nothing in the area comparable.
For the price I was pleasantly surprised with the convenient location, up to date rooms and decor, responsiveness of staff and the ultra clean appearance. Can be tough to exit the parking lot to the west.
All were friendly and helpfull. Good free breakfast. Had snacks and papers out during the day. The fireside bistro was nice. Firepits, pool gym. Coffee always available. Luxury rooms and great bed. Anything you needed. Loved it. Nothing. If I really had to come up with something the internet. It was fast enough but it would say offline but if you just waited about 3 minutes it would be running again. I still managed to stream a movie with just a few times it froze and then started running again.
My room requirements specified in advance, twice, were not met. The room assigned to me had broken AC. I had to change rooms. Travelers are ifte TIRED by the time we arrive. Toi mych hassle.
We enjoyed the location, the friendliness of the staff, the cleanliness of the room, and the delicious hot breakfast! We didn't like the beds in our room. One bed was very noisy and the other bed had a sink hole which made sleeping uncomfortable.
Such a friendly staff. We were treated with respect even though we were both under 21. Our room was very clean along with the rest of the hotel.
front desk staff very friendly and accommodating the furniture is still outgassing, giving the room an odor and us a headache.
I appreciated the friendly and dedicated staff. The night clerk (I think his name was Charles) was very helpful and an credit to the hotel. He made our experience very pleasant. I also enjoyed the complimentary breakfast! The bed wasn't the greatest. The mattress didn't seem to be very good and I didn't sleep particularly well. Other than that I was very pleased with this hotel.
A good place to stay while visiting my son and his family over the Christmas holiday.
rooms were nice never received wake up call and breakfast to go as requested. The staff was nice but didn't follow through.
Leaving. DO NOT STAY HERE UNDER ANY CIRCUMSTANCES. Everything was broken, stained or torn. Was the smokiest place I've ever encountered. We stayed here less than 8 hours total and had to wash everything we brought with us. I've stayed in some pretty trashy places but this was beyond acceptable. The chair was soooo disgusting we actually laughed when we saw it. This whole experience was a cruel joke, right? No. Just an overpriced, nauseating hole they call a hotel. RUN FAR, FAR AWAY!!
The sauna The staff was rude, the facilities were dirty, neglected, and dated. A concrete step collapsed and the staircase was taped off.
Nothing Bed was hard, ac was ancient, it's next to a small airstrip and my room was right next to where planes were taking off at 6:00 in the morning. Very loud. The door looked rickity. The "breakfast" was terrible and not a lot of options. The breakfast area was dirty. The staff had thick accents and were hard to understand(not trying to be racist just honest). I feel like $117 for the night was too much for this hotel. Maybe more like $60 to $80. To top it all off the guy at check in forgot to hand me back my license which I forgot as well and they had to send it to me after I realized it was missing and had to call them.
Customer service was great! Though the place was clean, I had a non smoking room that reeked of cigarette smoke.
It was close to the event I was attending. Rooms were extremely outdated, stains on furniture, and the shower leaked. The out-the-front-wall A/C was loud, and there was no extra amenities in the room such as a hair dryer or ironing board. With some refreshing and a few upgrades this could be a great little motel. Also, muffins, croissants, and some pastries shouldn't really count as a continental breakfast.
Never got my money back
Very easy walk to the Washington State Fairgrounds. Friendly staff. Good value.
Cheap clean roomy
I've stayed there before, for a few days and then for a week. I had a very nice time and it was quiet and that's why I came again. I booked the room online and requested a first floor room with easy access,I am handicapped and on oxygen. I was given room 113, good location, easy access. The room smelled like cigarette smoke after I unloaded my belongings. Curtains
Nothing it was not good... Bad every thing... Dirty nasty... Hard bed...
Range top to cook food. Comfy bed.
Location Need to update tv and beds no ice machine
Location and price. Garbage bins outside and around hotel grounds full and odorous. In fact one large garbage bags was left in the locked staircase making a horrible odor. Disgusting
The staff was very friendly and helpful. The location was idea for where we needed to be. it was very quiet. I was shocked at how little maintenance has been done on this hotel. Everything is outdated, carpets are very stained, bed was very uncomfortable. Same cigarette butts in stairways for all 3 days we were there, showing no cleaning taking place.
New tv new refrigerator location No cooking things or silverware Good thing I didn't need to fix anything
Location was 10 minutes away from the fair and a lot of other placeds. The room are out dated and not cleaned well. I received a room which I got a refund for that smelled like cats lived in there for at least 10 years. The carpet needs to be removed and replaced in that unit.
This guest did not leave comments about this hotel.
the location only the rooms, very dirty, not cleaned. old not kept up
Location No ice machine
Leaving. The phone in the room was not attached to anything-inoperable.The night stand lights were not attached to anything-inoperable.The bath towels were stained.The bedding was stained.We were not brought extra towels for the xtra person we PAID occupancy for.
The room smelled of mildew and the carpet was damp
Location Whole in ceiling over shower head. Faceplate missing in plug in by bed.tub floor moldy.microwave missing turntable plate.Much dust spewed out of heater when turned on.Carpet filthy with build up of dust and hair along the edges! Malfunctioning lights.
The price was resonable. The room smelled moldy and the ceiling leaked water.
Location was great and lots of parking. Yes, there was flies in the room. I made a request and the desk staff, they took immediate action getting rid of flies. But there was again not all died. Had to call again. the second time they came and killed them all.They sprayed then was time to rest.
Was close to fair and public service The rooms smelled like mold and there was mold in bathroom and beds were very hhard and no pillows
the location was great, easy to find, the room was ok, they had good coffee beds hard as stone and awful pillows, we purchased new pillows at fair so last night was better, but we still needed a mattress pad to make bed better
price they werent famialar with process
If all you need is a basic clean place to sleep this fits the bill. If you want fancy or amenities look elsewhere.
The hotel breakfast was very minimal.Not enough food for everyone. The water was cold.The water was cold when talking a shower.Their towell rules were unacceptable.
The receptionist made our transition into the room fast! She was so friendly and personal. We will come back to this hotel in the near future.
the employees tried to be helpful. Very old hotel, we pd. for a king bed in the room, the tv cable was so bad,there was no picture, the desk lady switched us to a queen room which it agreed to, but now I have bed bug bites on my back.
The free breakfast and amenities in the room is wonderful. I could not open the window. There was trampling from upstairs, as always.
The beds and pillows were comfortable Couldn't lock the door from inside. Deadbolt didn't work, no lock hasp on the door. Bathroom door broken, wouldn't stay closed. No soap or shampoo provided. Sign on the lampshade forbid using washcloths or towels for removing makeup. 'Ask for rag'
The kindness and help of the staff person The hotel had damage in room and musty odor. The bathroom door was damaged and the carpet very dirty
Polite atmosphere. .comfortable for star level
This guest did not leave comments about this hotel.
it was good for the price it was good for the price
OK nothing to fancy clean, breakfast basic not much selection, no table' price OK for what you get. small room, taking shower water temp kept going hot to cold ,whole shower.OK bed clean basic is fine as long it is clean and dosent smell