4.0
Pros: - really nice car (Skoda Fabia), fully equipped and very clean - guys at pick up/drop off place very nice and friendly Cons: - very low value for money especially for extra insurances like flat tyres; no option to eliminate the excess, only to lower the amount and for a high price (30CHF per day to reduce it from 2000 to 750) - a strange policy of looking for visible faults of the car before driving it off; there were other people like me in the parking lot looking for any scratches or punctures and trying to take pictures of any findings; this was utterly hilarious and ridiculous in the same time as we have been transformed from tourists to some sort of insurance agents! - when questioning the guy at the front desk about the excess he bluntly said that he doesn't know the conditions offered as we didn't booked with them but with a broker; a stupid thing to say as I imagine Europcar signed a contract with the broker and they offer the conditions agreed upon with Europcar. Bottom line, this was my first experience with Europcar and I will do my best to avoid this company due to policies they have in place.Reviewed Jul 24 2022
review from![cheapflights]()
10.0
nice attitude clean car easy check back when they were closed,Reviewed Apr 3 2022
review from![kayak]()
10.0
The collection and drop off service was prompt.Reviewed Mar 25 2022
review from![kayak]()
10.0
One of the best car hire experiences I’ve had. No messing about, no selling of extras, had to use a transit bus but this was simple & efficient. Deposit sorted by the time my plane landed on the way home. Excellent.Reviewed Feb 18 2022
review from![kayak]()
10.0
Loved the car 'Leon". We were told the car had easy pass and it did not. A bit of a struggle dealing with the toll going into France and the GPS did not know to re-route itself with detours which was very frustrating.Reviewed Sep 22 2021
review from![kayak]()
10.0
Staff were friendly and check-in and check-out were quick and painless.Reviewed Sep 5 2021
review from![kayak]()
10.0
Cons:Everything was perfect, thanks.Reviewed Jun 27 2021
review from![kayak]()
10.0
Another good rentalPros:The car was well prepared and had no faults of any kind, and the price was competitive.Cons:It would be helpful to tell drivers to enter Building 51 in the far right lane to get to the drop off zone. There are signs, but a reminder from Europcar would be helpful.Reviewed Aug 26 2018
review from![kayak]()
9.6
Pros:We had a nice upgrade and they gave us a brand new car. Help behind the desk was very friendly. Due to late arrival desk would have been closed but was still open.Reviewed Jan 31 2018
review from![kayak]()
9.6
great experiencePros:service & carCons:to get in insurance the rental rate would have doubled. so I accepted a 25000 deductible. This is a bit unusual.Reviewed Aug 2 2017
review from![kayak]()
9.2
Cons:في مطار جنيف القسم السويسري فيه موظف مغربي انتبهوا منه لو عرض عليكم عروض صراحة حرامي ونصااااااب بقووة الحرامي الكلب اعطاني سيارة بنزين غير الديزل والديزل أوفر الحرامي الكلب اعطاني سيارة مو سيارة اللي انا طالبها بالبوكينغ بمساحة اكبر ويقول افضل من اللي انت حاجزها طلعت سيارة اقل حجماً وللمعلومية هالكلام على سيارتين مو سيارة واحدة صحيح نفس السعر لكن مو نفس المساحة للشنط حسبي الله وفقكم الرحمنReviewed Jul 31 2017
review from![kayak]()
8.8
Good car, lowest price at last minutePros:We decided to rent a car at the last minute, there wee very few cars avaialable. Our car was nearly 600 Euro for 1 week, much more than we expected, but still nearly 100 Euro less than the next company and 200 Euro less than Hertz. The drop-off was strange, no one gave me any paperwork but hopefully that will be OK.Cons:The people at the car return were not very professional, kept talking to one another and ignored me for some time. They didn't give me any paper that certified that I returned the car. In retrospect, I should have insisted that they give me a receipt.Reviewed Jul 2 2017
review from![kayak]()