2.0
Europe car staff was rude and untruthful. Car had damage on every body panel. When you refuse extra insurance they force you to sign a contract promising to pay nearly double the MSRP if the car if it is damaged. (Fiat 500 MSRP 17k insisted I sign to pay 30k USD)Reviewed Apr 17 2023
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2.0
The car assigned was missing a hubcap and had body damage from a previous rental. No after hours drop off instructions provided for destination, and dark desolate Eurocar drop off location in Grenoble. Due to miscreants loitering in the dark in the area, decided not to risk my life, and left tand incurred an add’l days rental to return following day.Reviewed Sep 26 2022
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10.0
Loved the people who worked there!Reviewed Aug 29 2022
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6.0
The car was clean and spacious, but hard to find. Located in a remote parking lot and space. It was hard to navigate the distance w luggage. The car was different from what was promised: expected a hybrid car w GPS. It was neither. Contactless renting has its advantages. At the same time you need internet service every time you open and lock the car. We travelled to Lyon from a different continent and so this was an issue.Reviewed May 15 2022
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8.0
It appeared my vehicle had been upgraded as I was given an automatic hybrid car which was lovely to drive & economic on fuel!Reviewed Mar 19 2022
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10.0
Great team in LYS & MRS !!! Thank youReviewed Jan 17 2022
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7.9
We were charged much more than the Kayak announced price. Even though there were no unexpected fees. Either Kayak or Europcar did not respect the deal. We will not go through Kayak again for car rentalsReviewed Aug 9 2021
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10.0
good value and servicePros:excellent car (diesel Ford Fiesta), ease of rental, helpful staffReviewed Nov 1 2016
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8.0
Fast and efficientPros:Good service Fast receptionReviewed Sep 2 2016
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