Book Europcar car rentals at Naples Airport

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8.0

I would like the option to pay in bitcoin.Reviewed May 7 2023

review from

2.0

Pros:We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...Cons:Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!Reviewed Jun 7 2018

review from

6.0

2cm ScratchCons:Being charged 300€ + 90€ processing fee?! For a 2cm scratch the car had a much bigger scratch when we picked it up and the door would not close properly. So Europcar is not spending the funds it receives to repair their vehicles. And a clearly arbitrary system of damage fees.Reviewed Dec 10 2016

review from

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• How much does it cost to rent a car from Europcar at Naples Airport?

  On average a rental car from Europcar at Naples Airport costs $55 per day.

• What is the most popular rental car from Europcar at Naples Airport?

  Intermediate (Peugeot 3008 or similar) is the most frequently booked rental car type from Europcar at Naples Airport.

• Where can I find Europcar car rentals at Naples Airport?

  Capodichino Airport is the closest Europcar rental location to Naples Airport. The telephone number for this location is +39 081 780 5643.

• Does Europcar offer shuttle or airport pick-up services from Naples Airport (NAP)?

  Yes